Forum Replies Created

Viewing 30 posts - 28,171 through 28,200 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:15

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:15

    Hello,

    We’ll update FontAwesom icons to the latest version in the next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:14

    Hello,

    If you don’t want to have Compare button go to Plugins > and disable YITH Compare plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:08

    Helo,

    It’s because of wrong code in your footer http://prntscr.com/dgxx3u + you don’t have div with col class.
    Correct one is http://prntscr.com/dgxynt Check now

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:02

    Hello,

    Very likely at the start you have used default woocommerce image settings (WooCommerce > Settings > Products > Display) – 300×300+hard crop. Then you have changed image settings but did not regenerate thumbnails.

    Go to Plugins > Install and activate Regenerate thumbnails plugin, go to Tools > Regenerate thumbnails > regenerate all.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 16:47

    Hello, @guilherme,

    You can make it full screen by adding the code below into your Custom CSS (Theme Options > Styling) but then your users won’t be able to close the menu, only choose the link.

    @media only screen and (max-width: 992px){
    .mobile-menu-opened .mobile-menu-wrapper {width: 100%;}
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 16:36

    Hello,

    1) http://prntscr.com/dgxdqi
    2) change top padding for your breadcrumbs http://prntscr.com/dgxf7p
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 16:25

    Hello,

    Only by additional customization (xstore/header.php)
    Do all the changes in child theme, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 16:10

    Hello,

    Please, update your theme to version 3.1 manually via FTP https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 16:08

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 16:08

    Hello,

    If you want to change the size of the images for your products go to WooCommerce > Settings > Products > Display > Image settings. Dimensions depends on images you plan to use for your products.
    Read WooCommerce instructions about it https://docs.woocommerce.com/document/using-the-appropriate-product-image-dimensions/

    If you want to create products with “size” attribute you need to create variable products https://docs.woocommerce.com/document/variable-product/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 16:05

    Hello,

    I sent your answer to the plugin developers.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 16:01

    Hello, @hazwan,

    1) Go to Theme Options > Styling > Custom CSS > add the following code in custom CSS

    .content-product .product-content-image img {min-width: 1px;}

    2) Go to WooCommerce > Settings > Products > Display > Catalog Image settings and set height 262px, Hard Crop – Off.
    3) Go to Plugins > Install and activate Regenerate Thumbnails plugin. After that go to Tools > Regenerate thumbnails and regenerate all the images.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 15:51

    Hello,

    What version of Safari do you use, because I don’t see described issue http://prntscr.com/dgwubv

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 10:03

    Hello,

    Could you please, go to Appearance > Themes > install and activate official WooCommerce theme Storefront. Check if you have the same issue with default theme.

    In case problem appears with our theme only, reply back and provide temporary admin panel and FTP access in private content area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 08:52

    Hello,

    Are you talking about single product pages or about Product Categories? Could you, please, provide me link to your site in Private Content area?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 08:50

    Hello,

    2) In this case, I would recommend you to use custom footer.
    a) Go to Visual Composer > Role manager and enable composer for the Static Blocks https://www.8theme.com/documentation/xstore/support/static-blocks/
    b) Go to Theme Options > General > Footer > Choose 1 column layout. Save.
    c) Go to Static blocks > create Footer static block with the necessary layout.
    d) Go to Appearance > Widgets > drag&drop 8theme – Static Block widget into Footer Column widget area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 08:46

    Hello,

    1) Go to Theme Options > General > Secondary menu > Off if you don’t use secondary menu.
    2) Provide me screenshot of your problem for better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 08:37

    Hello,

    Your source images are smaller than 450×450 http://prntscr.com/dgrv4w

    If you want to get changes either upload bigger images for your products or choose smaller dimensions for the catalog images.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 08:30

    Hello,

    Problem was in unclosed strong tag in short product description for this product https://bossamoda.com.au/shop/top/caught-out-bandage-ensemble/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 08:23

    Hello,

    Are you talking about this drop-down http://prntscr.com/dgrr5e or about the option in Theme Options?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 08:18

    Hello,

    1) Back up your translation files
    2) Go to Loco Translate > Themes > XStore > and synchronize your translation file http://prnt.sc/d96wrb

    Let me know if after that problem still persists.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 08:15

    Great. Do you have any other questions I can help you with?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2016 at 19:26

    Hello,

    Read this topic, please, https://www.8theme.com/topic/api-request-call-error/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2016 at 19:25

    Hello,

    In some way, because the first thumbnail is active by default in image gallery, but main image is different – featured image, so if you add the featured image in gallery it breaks the order of thumbnails gallery.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2016 at 19:21

    Hello, @hazwan,

    Provide, please, link to your site and screenshot of the block where you want to add max-height. I’ll check and send you the custom CSS.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2016 at 19:19

    Hello,

    Read this topic, please, https://www.8theme.com/topic/api-request-call-error/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2016 at 19:16

    Hello,

    You can download the latest theme version in Downloads area of your TF account. To update plugin go to Plugins > deactivate and delete it. After that go to Appearance > Install Plugins and install XStore Core plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2016 at 19:14

    Hello,

    You can create custom mobile menu in Appearance > Menus http://prntscr.com/dgk7ns and add some additional information as menu items. Also, you can use Mobile widget area (Appearance > Widgets) but it will appear below the mobile menu.

    If you need any other changes it’s possible only by additional customization.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2016 at 19:09

    You are welcome!

    Regards

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Viewing 30 posts - 28,171 through 28,200 (of 30,391 total)
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