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Olga Barlow

Participant

December 16, 2016 at 16:32

You are welcome! As a rule, such plugins use POST method that’s why plugins won’t work with Ajax add to cart.

Regards

#149326 Copied In reply to: Custom field problem?

Olga Barlow

Participant

December 16, 2016 at 16:29

Hello,

Price filter is default WooCommerce widget. I have tested it with official WC theme Storefront and it does not work. It means that not our theme is a problem. Check WooCommerce settings or contact WooCommerce support of WC support forum.

Regards

#149323 Copied In reply to: Filter price

Olga Barlow

Participant

December 16, 2016 at 16:17

Hello,

We used 850x340px. Also, I sent you slider archive for the import.

Regards

#149321 Copied In reply to: Shop page and Category pages banner?

Olga Barlow

Participant

December 16, 2016 at 16:13

P.S. http://prntscr.com/dk7awh I see the following styles, it’s not our theme styles and they caused your problem.

Regards

#149319 Copied In reply to: Cant Fill In Forms On IOS Devices

Olga Barlow

Participant

December 16, 2016 at 16:08

Hello,

Try to disable all the third-party plugins that do not come bundled with our theme and test, for example, My Account page again.
If problem still persists go to Appearance > Themes > Install and activate Storefront theme. Check if problem appears.
Let me know about results.

Regards

#149315 Copied In reply to: Cant Fill In Forms On IOS Devices

Olga Barlow

Participant

December 16, 2016 at 15:48

Hello,

To add compatibility with this plugin we added special button 360 and show Smart product images in popup. This plugin works with our theme only in this way.

Regards

#149309 Copied In reply to: Smart Product as Product Image does not work
Olga Barlow

Participant

December 16, 2016 at 15:38
Hello,

We don’t know the bg color of the hover images of our customers that’s why we can’t add the color by default.

But you can add the custom CSS below to change it on your site

.content-product .product-image-wrapper.hover-effect-swap .image-swap { background-color: white; height: 100%; }

Regards
#149306 Copied In reply to: product image hover effect not ideal when secondary image not same ratio
Olga Barlow

Participant

December 16, 2016 at 15:27

Hello,

Additional plugin that you use business-opening-hours-pro adds this gap http://prntscr.com/dk6n4l

Add the following custom in page settings or in custom CSS to remove the gap
.home .content {padding-top: 0;}

Regards

#149302 Copied In reply to: Blank Gap At Page Beginning

Olga Barlow

Participant

December 16, 2016 at 15:20

Hello, @Sami,

Could you describe me in details what issue do you have with that plugin? Theme was tested with https://woocommerce.com/products/product-add-ons/ plugin and we know that it works fine (Ajax add to cart option in Theme Options should be disabled). But we did not test theme with all the other similar plugins.

Regards

#149299 Copied In reply to: Custom field problem?

Olga Barlow

Participant

December 16, 2016 at 15:12

Hello,

1) You need to create slider for your category and copy slider shortcode. Then go to Products > Categories > edit product category and slider shortcode into the description field.

2) Go to Theme Options > E-Commerce > Image hover effect > choose disable if you don’t like Swap effect. Also, if you use Buttons hover > default it’s not possible to have link for the product image, unfortunately. All the other buttons effects support link for the product image.

Regards

#149298 Copied In reply to: Category Customization

Olga Barlow

Participant

December 16, 2016 at 15:07

Hello,

Go to Theme Options > Styling > Custom CSS and add the following code

.fixed-header .header-logo img {max-width: 200px !important;}

Regards

#149297 Copied In reply to: Logo image for fixed header Size

Olga Barlow

Participant

December 16, 2016 at 15:05

Hello,

You can use our theme for the 1 end product. If you plan to use our theme for more that 1 project you need to use additional license for the new project.

Regards

#149296 Copied In reply to: Theme instalattion limitation

Olga Barlow

Participant

December 16, 2016 at 15:00

Hello,

@guilherme thanks for the assistance.

Regards

#149293 Copied In reply to: top my account change

Olga Barlow

Participant

December 16, 2016 at 14:59

Hello,

Check if you have all the necessary woocommerce pages according to WC rules https://docs.woocommerce.com/document/woocommerce-pages/
and every page should have its own shortcode https://docs.woocommerce.com/document/woocommerce-shortcodes/

Very likely you changed something in WooCommerce settings.

Regards

#149292 Copied In reply to: How to chage the target of this button?

Olga Barlow

Participant

December 16, 2016 at 14:56

Thank you for your understanding and for your choice.

Regards

#149290 Copied In reply to: MOBILE MENU IN VARIANT ONE PAGE

Olga Barlow

Participant

December 16, 2016 at 14:55

Hello,

Try to reload the page after resize because script needs to change the width of the carousel. Let me know if issue still persists after that. Also provide the link to page where I’ll be able to check the issue.

Regards

#149289 Copied In reply to: Carousel issues

Olga Barlow

Participant

December 16, 2016 at 14:53

Hello, @RR123

Could you, please, provide me temporary admin panel and FTP access to your site and also link to this kind of product. We’ll check why our fix does not work for you.

Regards

#149288 Copied In reply to: Composite Products – Display Product Name & Description in Options

Olga Barlow

Participant

December 16, 2016 at 14:45

Hello,

We’ll fix this issue in next theme update.

Regards

#149284 Copied In reply to: MOBILE MENU IN VARIANT ONE PAGE

Olga Barlow

Participant

December 16, 2016 at 14:41

Hello,

Provide me, please, FTP access. We need to check your site more detailed.

Regards

#149282 Copied In reply to: XStore Errors – Failed to load resource then 500 Server Error

Olga Barlow

Participant

December 15, 2016 at 14:52

Hello,

1) First of all tell me, please, if this plugin works fine with default WooCommerce theme?
2) We don’t have problem with cross-sells on our test installs. You should add linked products (cross-sells) for you product, then add this product to cart and check the cart page after that. Provide me link to the product that has cross-sells. Also, provide temporary admin panel access.

Regards

#149190 Copied In reply to: Woocommerce Cart Addons and Upsells

Olga Barlow

Participant

December 15, 2016 at 14:16

Hello,

All the sliders that you can see on our demos you can find in XML files folder in theme package from themeforest.
Go to Downloads area of TF account and download the full package archive.

Regards

#149187 Copied In reply to: Rev sliders

Olga Barlow

Participant

December 15, 2016 at 14:07

You are welcome!

Regards

#149186 Copied In reply to: header/menu text

Olga Barlow

Participant

December 15, 2016 at 14:06

Hello,

Provide me FTP access, please, and we’ll fix it for you.

Regards

#149185 Copied In reply to: Content not found product video

Olga Barlow

Participant

December 15, 2016 at 08:20

Hello,

We have 2 basic color schemes: dark and white for the header (it’s not the menu only), but if you want to change the menu color go to Theme Options > Typography > Navigation.

Regards

#149155 Copied In reply to: header/menu text

Olga Barlow

Participant

December 15, 2016 at 08:16

Hello,

Go to Theme Options > General > Secondary menu > Off if you don’t plan to use Secondary menu before the main menu.

Regards

#149154 Copied In reply to: Menu not centred

Olga Barlow

Participant

December 15, 2016 at 08:13

You are welcome!

Regards

#149153 Copied In reply to: Quantity navigation

Olga Barlow

Participant

December 15, 2016 at 08:08

Hello,

I have checked your site and don’t see any error in console on checkout page http://prntscr.com/djmw0q
Also, I did not face 500 error. Could you tell me what products did you add to cart to get this issues?

Regards

#149152 Copied In reply to: XStore Errors – Failed to load resource then 500 Server Error
Olga Barlow

Participant

December 14, 2016 at 18:22
Hello,

I have added the following code in custom CSS to remove arrows

.footer .widget.widget_nav_menu ul li a:before {display: none !important;}

To change the images size I have added size in element setting because it shows medium size from WP media settings by default http://prntscr.com/djenkn

Regards
#149082 Copied In reply to: Styling tweaks on XStore
Olga Barlow

Participant

December 14, 2016 at 18:07

Hello,

Are you talking about vertical carousel? I mean do you want to change the horizontal carousel to vertical?
Could you provide me screenshot for better understanding?

Regards

#149081 Copied In reply to: Single product carousel

Olga Barlow

Participant

December 14, 2016 at 18:05

You are welcome!

Regards

#149080 Copied In reply to: Two different colored for text
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Viewing 28,020 results - 27,991 through 28,020 (of 30,391 total)

Viewing 30 posts - 27,991 through 28,020 (of 30,391 total)

← 1 2 3 … 933 934 935 … 1,012 1,013 1,014 →

Forum Replies Created

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