Forum Replies Created

Viewing 30 posts - 28,021 through 28,050 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 16:14

    Hello,

    1) Go to Theme Options > General > Secondary Menu > Off if you don’t plan to use the secondary menu.
    2) We provide just demo products like an example. I think no matter what products come with demo content, you will replace them by your own, no?
    3) You need to upload your own images for the products.

    Anyway, I have uploaded few images for your like an example.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 16:02

    Hello,

    You need to press on XStore Support forum link and then you’ll see the list of topics for the Xstore forum and the button.

    By default Search results page should display the color and image used in Theme Options. Please, go to WooCommerce > Settings >Products > Display > make sure that you choose Shop page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 15:58

    Hello,

    Unfortunately, we did not test Ajax product filter plugins with our theme that’s why I can tell you nothing about compatibility.

    If you plan to use plugin you should ask the author how to set up it correctly.
    Sometimes, not always, you need additionally customize theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make theme compatible with all the existing plugins.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 15:48

    Hello,

    You are talking about portfolio page. This page uses Portfolio template and you can change its content by editing theme files only (xstore/portfolio.php).

    Do all the cahnges in child theme files.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 15:37

    Hello,

    Just go to XStore forum page and press Submit topic button http://prntscr.com/diwur3
    What styles do you want to change for the search results page? We don’t have individual template for the search results, our theme uses archive page template to show the results, that’s why you won’t be able to change the page layout.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 15:29

    Hello,

    Yes. Either use WooCommerce Setup Wizard or go to WooCommerce > System Status > Tools tab > Press Install Pages button. To enable registration go to WooCommerce > Settings > Account > enable registration on My Account page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 15:24

    Hello,

    Do you have any black/white lists on your server? Our expert still can’t connect to your FTP.
    Also, you did not provide me admin panel access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 14:48

    Hello,

    Add the following code in Theme Options > Styling > Custom CSS and check if it fix your issue

    .banner.valign-middle .banner-content {
        top: 3vw;
        -webkit-transform: none;
        transform: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 14:28

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 14:22

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 14:21

    Hello,

    Go to Theme Options > Styling > Custom CSS and add the following code
    .quick-view-popup .product-name {line-height: 1.1;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 14:13

    Hello,

    By default WooCommerce doesn’t have top pagination and this plugin for the Ajax pagination also doesn’t have it, that’s why you don’t see pagination once use their option. I have sent report about this issue to our developers and we’ll try to fix it but I’m not sure if we are able to fix this compatibility problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 14:07

    Hello,

    If you want to change preloader copy into child theme and edit etheme_loader function http://prntscr.com/divnhg (xstore/framework/template-elements.php)

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 13:48

    Hello,

    Option to use SoundCloud shortcode included from the version 1.0. I can send you the first version of our theme and you may check.

    If XStore Core plugin and CMB2 plugins are enabled you will see this option in WP and posts settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 12:33

    Hello,

    Have you changed the order in Products > Categories?
    Provide me temporary admin panel access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 11:58

    Hello,

    Yes, you are right.

    Go to WooCommerce > Settings > Products > Displays > Images
    Catalog Image 345×345 px
    Single Product Image 555×555 px

    Install Regenerate Thumbnails plugin and go to Tools > Regenerate thumbnails

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 11:50

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 11:49

    Hello,

    You may add Logout link into My account drop-down (Use WooCommerce endpoints menu element). We don’t have the option to show it next to My Account by default. You may try to add this item in the drop-down and then change CSS styles to show it next to My Account instead of drop-down.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 10:32

    Hello,

    I don’t see described problem have you sorted out?
    If you use the third-party plugin I would recommend you contact plugin author to get help and correct plugin settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 10:27

    Hello,

    Do you have this issue with our theme only? Have you checked if it works fine with default Storefront theme?

    What plugin do you use?
    Provide me, please, link to product with problem, temporary admin panel and FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 10:20

    Hello,

    This is Redux plugin functionality that we just adapted for our theme.
    To import options you should copy code from the file and paste in that field. Then press import.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 10:15

    Hello,

    Provide me, please, correct access to your FTP http://prntscr.com/dit31e and WP dashboard.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 10:10

    Hello,

    Very likely you have selected custom layout for the products.
    1) Go to Theme Options > E-Commerce > Single product and make sure that you chose correct layout http://prntscr.com/dit0t3
    2) Edit product which has incorrect layout and check the 8theme – Product Options http://prntscr.com/dit1bv Products Layout – choose Inherit.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 09:27

    Hello,

    Add the following code in custom CSS

    .checkout .order-total strong {
        display: block;
        padding-bottom: 5px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 09:19

    Hello,

    I think it would be better if you contact plugin author to get help if you see the same problem with another theme too.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 09:14

    Hello,

    Could you provide me the link to your site and temporary admin panel access, please?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 09:01

    Hello,

    I’m sorry, but it’s Revolution Slider files and I don’t have information about this. To get the helpful answer, please, contact Revolution Slider authors or check the FAQ of their support center https://www.themepunch.com/support-center/ .

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 08:52

    Hello,

    Ok, sure!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 08:47

    Hello,

    What about this type of header https://www.8theme.com/demo/xstore/cosmetics/ ?
    I’ll be able to help you to change the logo position if you need and move it to the left http://prntscr.com/disa4y , of course it’s possible to change the colors and enable “header overlap” option.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 13, 2016 at 08:34

    Hello, @michaelsliter

    https://www.apachefriends.org/blog/new_xampp_20151206.html
    Please, make sure that you are using OpenSSL no less than 1.0 version.

    Regards

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Viewing 30 posts - 28,021 through 28,050 (of 30,337 total)
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