Hello,

What error do you get? I have checked your licenses and you did not reach the activation limit.
If you get error “You are using wrong purchase code. It is not associated with this theme.” then you just need to update theme to version 3.9 and try again.

Regards

Hello,

Go to Theme Options > Styling > Custom CSS and remove

.navbar-header{
    display:none;
}

Regards

Hello, @joblette

Problem is caused by Visual Term Description Editor plugin. It adds unnecessary <p> tags http://prntscr.com/ehsowd and it crashes the rev slider code. I have deactivated the plugin and everything works fine.

Regards

Hello,

Take my apologies if you face any delay in answering.
Please, provide me the list of your question here and I’ll help you ASAP!

Regards

Hello,

I have checked our test installation and don’t see problem
Backend = http://prntscr.com/ehrn0n
Frontend = http://prntscr.com/ehrmqw

Please, go to Appearance > Install and Activate official WooCommerce theme – Storefront. Check if your problem persists with default theme or with our theme only. Reply back in case problem persists with our theme only and provide admin panel and FTP access to your site. If you have the same problem even with default theme then check the WooCommerce and plugin settings, very likely you did something wrong.

Regards

Hello,

Please, provide me temporary admin panel and FTP access to your site. We’ll check what could be the reason of your issue.

Regards

Hello,

We have made some changes related to activation. Please, update theme to version 3.9 manually via FTP, or provide me FTP access and I’ll update theme for you. After that you’ll be able to update theme automatically.

Regards

Hello,

Add the following code in Theme options > Styling > Custom CSS to fix the issue:

.single-product-wide .carousel-area{ width:100%; }

Regards

Hello,

Go to Theme Options > Styling > Custom CSS and add the following code:

.nav-sublist-dropdown:before {
    top: -65px;
    height: 85px;
}

Regards

Hello,

Contact your hosting and ask to increase WP memory limit to 128MB https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

Seems at present you have 67MB and it’s not enough to use theme and all the included plugins.

Regards

Hello,

Please, check your DB wp_options table and change your site url and home url to http instead of https, because page is just loading and loading.

Regards

Hello, @Dwilo

I have checked your site and don’t see any other issues that could cause this problem. If I create smaller menu then everything works fine, so, the only reason that may affect it is max input vars limit. Does your server run Suhosin? Have you changed Suhosin directives if your server runs it?

Here you can find detailed explanation about this issue http://sevenspark.com/wordpress/menu-item-limit

Regards

Hello,

What element are you trying to edit when get this issue? Does problem persist on frontend only? Are you sure that font family that used for your element supports € symbol?

Regards

Hello, @Movfastinho,

You are welcome!

Regards

You are welcome!

Regards