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Quantity / add to cart - by ahdotta - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 7 years, 1 months ago ago by Olga Barlow

ahdotta

Participant

February 22, 2017 at 02:48

Hello,

1 – The quantity to be purchased, is not appearing on the product page, how do I appear?

https://vovojaneth.com.br/loja/bau-multiuso-marrom/

2 – When adding a product to the cart, there is no message saying that the product went to the cart, how to proceed to appear a box stating the addition of the product to the cart?

The test can be done here: https://vovojaneth.com.br/loja/bau-multiuso-marrom/

Please, contact administrator
for this information.

#155434 Copied Theme version: 3.8 WooCommerce version: 4.7.2

7 Answers

ahdotta

Participant

February 22, 2017 at 21:08

problem solved

Updated Core plugin

#155528 Copied

Rose Tyler

Support staff

February 23, 2017 at 11:25

Hello,

We’re glad to hear that your issue was solved.
Have a nice day!

Regards

#155584 Copied

ahdotta

Participant

March 1, 2017 at 13:25

The errors mentioned above have occurred again. However, the XStore Core plugin is now up to date.

How do I permanently resolve this?

#155998 Copied

ahdotta

Participant

March 3, 2017 at 13:04

Hello,

When I got the theme, the support was included. However, what I’m noticing is that for two days I have had no answer to my problems, and I see that other questions on the forum are answered much more quickly.

My store is shut down because of this problem

Am I a customer like everyone else? Do I deserve the same attention or not?

Thank you

#156177 Copied

Olga Barlow

Support staff

March 3, 2017 at 18:42

Hello,

Please, provide me FTP access to your site. We can’t understand what could be the reason of your issue without it.
Also, please, disable all the third-party plugins including cloud flare because one of the additional plugins could be the reason of the issue.

Regards

#156214 Copied

ahdotta

Participant

March 4, 2017 at 18:54

Hello,

Follows the access information

Thank you

Please, contact administrator
for this information.

#156240 Copied

Olga Barlow

Support staff

March 7, 2017 at 12:33

Hello,

Please, check your DB wp_options table and change your site url and home url to http instead of https, because page is just loading and loading.

Regards

#156411 Copied
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