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Forum Replies Created

Viewing 30 posts - 241 through 270 (of 30,391 total)

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Olga Barlow

Participant

June 14, 2022 at 23:11

Hello,

Do you have this issue if you enable any other WP theme like Storefront or Twenty Twenty?

Regards

#325960 Copied In reply to: All images are gone on mobile devices like iphone

Olga Barlow

Participant

June 14, 2022 at 23:09

Hello,

I don’t see any issue with the page editing. Provide us with a video of the issue for a better understanding.

Regards

#325959 Copied In reply to: problem with editing main page on pages

Olga Barlow

Participant

June 14, 2022 at 22:52

Hello,

1) I edited Theme Options and readded the texts you have in the header and they work for the default language. After that, I added the mentioned admin strings to the string translator https://prnt.sc/JRLg7tszGfIk

2) I don’t see issues with the Empty cart content https://prnt.sc/cWXEA6_wydFW
So, translate that and then add it to string translator https://prnt.sc/JRLg7tszGfIk

Regards

#325958 Copied In reply to: Can’t Cart button translation in wpml plagin

Olga Barlow

Participant

June 14, 2022 at 22:35

Hello,

There is no such option by default. You need to develop that if you have PHP skills https://www.tychesoftwares.com/how-to-add-a-new-custom-product-type-in-woocommerce/#:~:text=WooCommerce%20has%20four%20product%20types,Affiliate%20Product%20and%20Variable%20Product.
Additional customization is outside the scope of our support.

Regards

#325956 Copied In reply to: Creating of product type and how do i Tag a product uploaded toaproduct type.

Olga Barlow

Participant

June 14, 2022 at 21:25

Hello,

I understood your request. I have passed the issue to our developers. I’ll inform you once they fix the problem.

Regards

#325952 Copied In reply to: Hide Out-stock variation loop on shop, categories, etc.

Olga Barlow

Participant

June 14, 2022 at 21:20

Hello,

You can find theme optimization settings in Theme Options > Speed Optimization.

Regards

#325951 Copied In reply to: Mobile View taking too much time at loading

Olga Barlow

Participant

June 14, 2022 at 21:16

Hello,

Point is that I don’t see any 404 page while editing the page using WPBakery and content is in place https://recordit.co/QqVK60ywvM
So, could you, please, provide us with the video of the problem for a better understanding?

Regards

#325950 Copied In reply to: All WP Bakery Page Content Displays 404 Not Found after Domain Change

Olga Barlow

Participant

June 13, 2022 at 18:14

Hello,

Did you translate just the theme or XStore Core plugin too?
Could you, please, provide us with WP Dashboard access to your site to check your translation and help you?

Regards

#325841 Copied In reply to: Some phrases missing in .po translation file
Olga Barlow

Participant

June 13, 2022 at 18:12
Hello,

We added the below code to your page custom CSS

.header-main-menu.et_element-top-level, .header-main-menu.et_element-top-level .menu > .current-menu-item > a, .header-main-menu.et_element-top-level .menu > li > a:hover, .header-main-menu.et_element-top-level .menu > .current-menu-item > a, .header-main-menu.et_element-top-level.menu-items-custom .menu > li > a:hover, .header-main-menu.et_element-top-level.menu-items-custom .menu > .current-menu-item > a { color: #ffffff !important ; }

Regards
#325840 Copied In reply to: Demo – But the shop pages were not imported
Olga Barlow

Participant

June 13, 2022 at 18:05

You are welcome.

Regards

#325838 Copied In reply to: checkout page fields css

Olga Barlow

Participant

June 13, 2022 at 18:05

Hello,

We have set all the possible optimization settings from the theme side. Unfortunately, we don’t have more options to speed it up.
Try to enable the cache plugin and contact the hosting provider to speed up server response time.

Regards

#325837 Copied In reply to: Mobile View taking too much time at loading

Olga Barlow

Participant

June 13, 2022 at 17:53

Hello,

Ok, thank you. What about the variable product link that we also asked about in our previous message?

Regards

#325834 Copied In reply to: Hide Out-stock variation loop on shop, categories, etc.

Olga Barlow

Participant

June 13, 2022 at 17:50

Hello,

I checked your site and it looks the following way https://gyazo.com/7e106b9ffccb957c39736b26717b041a
Could you, please, explain in more detail what exactly you want to improve and what is missing there?
Provide us with WP Dashboard access to add changes if you still need something.

Regards

#325833 Copied In reply to: Demo import error home page shoes completely diffrent

Olga Barlow

Participant

June 13, 2022 at 17:48

Hello,

Did you enable page builder for the static blocks https://www.8theme.com/documentation/xstore/support/static-blocks/ and try to edit them using page builder?

Regards

#325831 Copied In reply to: Cant edit static blocks, changes are not change on website

Olga Barlow

Participant

June 13, 2022 at 17:47

Hello,

You missed to set this option https://prnt.sc/p6zG7pH53h8l

Regards

#325830 Copied In reply to: Issue with Menu icon. It doesn’t appear, icon is missing

Olga Barlow

Participant

June 13, 2022 at 17:44

Hello,

1) WP Dashboard access still does not work https://prnt.sc/9WcF6Dky8lEE Have you tried to log in using provided credentials before replying back?

2) FTP goes to the empty directory https://prnt.sc/-MeHxutIiWf- We need access to your WP installation, not to the empty directory.

Regards

#325827 Copied In reply to: Email images not showing up on iphone devices

Olga Barlow

Participant

June 13, 2022 at 17:40

Hello,

We have tested your site and the styles are ok https://recordit.co/Z8909L8U6c
Loading time is slow but we can do nothing with this from theme side, try to contact your hosting provider to get help with this. But styles are ok.

Regards

#325826 Copied In reply to: checkout page fields css

Olga Barlow

Participant

June 13, 2022 at 17:36

Hello,

You are welcome.

Regards

#325825 Copied In reply to: Unable to open shop categories by clicking on individual images

Olga Barlow

Participant

June 13, 2022 at 17:29

Hello,

Oh, sorry I thought that you just want to disable that link. In case you don’t need AMP version then yes, you just need to disable plugin.

Regards

#325823 Copied In reply to: Product pictures are cut on the product search page

Olga Barlow

Participant

June 13, 2022 at 17:23

Hello,

Go to Theme Options > WooCommerce > Shop > Product styles > limit the product title by line https://prnt.sc/yl6yUntMTHPO

Regards

#325821 Copied In reply to: How do I make products be the same height in the shop page

Olga Barlow

Participant

June 13, 2022 at 16:12

Hello,

You can use bbPress to get a forum but if you need things that you mentioned then you could achieve them by additional customization only because it was developed for our site only. You can submit customization request here.

Regards

#325819 Copied In reply to: Please let me know – How can i make like your Forum style

Olga Barlow

Participant

June 13, 2022 at 13:16

Hello,

There is no option to hide descriptions for some categories and show them for the others, sorry. If you want to add some text and hide that use the bottom description area of the category for these purposes and hide that area but show the main description area with your shortcode.

Regards

#325800 Copied In reply to: Static block not showing in product category

Olga Barlow

Participant

June 13, 2022 at 13:12

Hello,

Keep this option disabled if you use Elementor and cache plugin https://prnt.sc/cRUxc_1VebO6 and check now.

Regards

#325798 Copied In reply to: checkout page fields css

Olga Barlow

Participant

June 13, 2022 at 13:09

Hello,

1) WP Dashboard access does not work https://prnt.sc/YBl0K1QfZBUW
2) We don’t need cPanel. We need just FTP host, FTP username and FTP password to check. Provide that.

Regards

#325794 Copied In reply to: Email images not showing up on iphone devices
Olga Barlow

Participant

June 13, 2022 at 13:07
Hello,

That comes from the third-party plugin that you use https://prnt.sc/boXhWOaT2yJl (Stripe for WooCommerce or something similar). So, check the plugin settings or contact the plugin author to disable that. Or hide that using custom CSS (Theme Options > Custom CSS)

.product-information .cart #wcpay-payment-request-button-separator { display: none !important; }

Regards
#325793 Copied In reply to: Problema layout nella pagina prodotti vicino scritta “aggiungi al carrello”
Olga Barlow

Participant

June 13, 2022 at 13:03

Hello,

Yes, you need to use the multivendor plugin for these purposes https://kinsta.com/blog/best-woocommerce-multi-vendor-plugins/

Regards

#325790 Copied In reply to: Creating store on TNK collections for others

Olga Barlow

Participant

June 13, 2022 at 13:02

Hello,

Fixed. Check now, please.

Regards

#325789 Copied In reply to: Unable to open shop categories by clicking on individual images
Olga Barlow

Participant

June 13, 2022 at 13:01
Hello,

Add to cart button appears on the hover of the product with the hover effect that you chose and you will have 2 add to cart button, is that ok for you? If you choose the Default type of hover effect then you will have the following view https://prnt.sc/td2OA1H4Nd-o

In case you want to have the double add to cart on hover and below then enable that option and hide q-ty using custom CSS

.content-product .quantity-wrapper .quantity { display: none; }

Regards
#325788 Copied In reply to: Remove Quantity (Only) – not Add to Cart
Olga Barlow

Participant

June 13, 2022 at 12:49

Hello,

You are welcome!
Go to XStore > AMP XStore > Footer > disable Link to non AMP version option https://prnt.sc/eLkDqrrH7zD8

Regards

#325785 Copied In reply to: Product pictures are cut on the product search page

Olga Barlow

Participant

June 13, 2022 at 12:47

Hello,

Connect to your site using FTP and remove wp-content/fonts/open-sans/ folder. After that go to Theme Options > Typography > resave settings.
Provide us with WP Dashboard access if that does not help.

Regards

#325783 Copied In reply to: Navigation different font style on different pages
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Viewing 270 results - 241 through 270 (of 30,391 total)

Viewing 30 posts - 241 through 270 (of 30,391 total)

← 1 2 3 … 8 9 10 … 1,012 1,013 1,014 →

Forum Replies Created

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