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Topic: All WP Bakery Page Content Displays 404 Not Found after Domain Change

Joesurf18

Participant

June 9, 2022 10:21 pm

Hi – We completed development of a new website for Dupaco dupacoinc.com using your Royal Theme.

Once we changed the domain from dupaco.top to dupacoinc.com all page content designed in WP Bakery no longer displays on the front end.

The content is still visible in the back end.

Development Domain: https://dupaco.top

Public Domain: https://dupacoinc.com

There is also a new version of WPBakery Page Builder available but not available for update in your Royal Plugins Panel.

Thank you for your help.
Site URL: hidden
Theme version: 6.3.3
WooCommerce version: Not Used

#325541 copied to clipboard

Joesurf18

Participant

June 9, 2022 10:35 pm

I did also deactivate the theme prior to the domain change and then reactivated it.

I also hit “Check Again” under updates and tried to update WPBakery Page Builder…

Received this error:
An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?

#325542 copied to clipboard

Olga Barlow

Support staff

June 10, 2022 11:02 am

Hello,

Provide us with WP Dashboard access to the site where you have the issue. We’ll check and help you.

Regards

#325590 copied to clipboard

Joesurf18

Participant

June 10, 2022 2:20 pm

Amin Access has been Provided.

Thank you for your help.

Content is visible for topic creator and
support staff only.

#325635 copied to clipboard

Olga Barlow

Support staff

June 13, 2022 10:47 am

Hello,

I have removed the mentioned plugins and installed them again from Royal > Install Plugins to install the latest version of the WPBakery and Revolution slider plugin.

Regards

#325764 copied to clipboard

Joesurf18

Participant

June 13, 2022 7:13 pm

YOU MISSED THE ENTIRE ISSUE!!!

WP Bakery isn’t functioning in any of the pages.

Once we changed the domain from dupaco.top to dupacoinc.com all page content designed in WP Bakery no longer displays on the front end.

The content is still visible in the back end.

Development Domain: https://dupaco.top

Public Domain: https://dupacoinc.com

Please look at any detail page on this website.

WPBAKERY CONTENT SHOW A 404 ERROR!

#325853 copied to clipboard

Olga Barlow

Support staff

June 14, 2022 9:16 pm

Hello,

Point is that I don’t see any 404 page while editing the page using WPBakery and content is in place https://recordit.co/QqVK60ywvM
So, could you, please, provide us with the video of the problem for a better understanding?

Regards

#325950 copied to clipboard

Joesurf18

Participant

June 14, 2022 10:32 pm

YES – You don’t see the 404 errors because I found a way to fix this by rebuilding the WordPress site from scratch then importing the DB and uploading all of the plugin folders into the new WP build.

So now my question is: How do I change the domain name of a replacement development site to the intended production site without Breaking Your Royal Theme???

I have been changing my development site domains to primary for years using Royal without ever encountering this issue…

Last question: What good is a theme that forever locks you into a single domain name without recourse???

#325955 copied to clipboard

Olga Barlow

Support staff

June 15, 2022 7:59 am

Hello,

Our theme does not lock anything. The only error that you may face after domain changing could be autoupdate of theme or bundled plugins but any 404 error. So, if you faced 404 error after moving your site our theme is not the reason of that.

You can use the Duplicator plugin to easily move your site from one domain to another one.

Regards

#326009 copied to clipboard

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