Mobile View taking too much time at loading

This topic has 8 replies, 2 voices, and was last updated 2 years ago ago by Olga Barlow

  • Avatar: Zubair Ahmed
    Zubair Ahmed
    Participant
    June 11, 2022 at 20:25

    Hi,

    I am using your grocery market theme and after finalizing the design and developement i have an issue on mobile device.

    When we open website on desktop it loads perfect BUT When we open it on any mobile device, the home page take too much time at loading…

    Please note that it has nothing to do with server setting. I have hosted my site with very good standards….

    Kindly have a look and help me to resolve this issue. Thanks

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Zubair Ahmed
    Zubair Ahmed
    Participant
    June 11, 2022 at 20:28

    Please also note that this problem is faced on physical mobile devices, not in developer mode of any desktop browsers.

    Avatar: Zubair Ahmed
    Zubair Ahmed
    Participant
    June 13, 2022 at 08:47

    Hi,

    Is there anyone available to help here Sir?

    regards,

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 13, 2022 at 12:27

    Hello,

    Take our apologies for the delay in answering because of the weekend.

    Do you have any server cache or CDN? Because no matter what I change on your site I don’t see any changes (neither style changes nor optimization changes)

    Regards

    Avatar: Zubair Ahmed
    Zubair Ahmed
    Participant
    June 13, 2022 at 13:47

    I have disabled Server cache, CDN and also plugin cache from website. Now you can check again pls…

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 13, 2022 at 18:05

    Hello,

    We have set all the possible optimization settings from the theme side. Unfortunately, we don’t have more options to speed it up.
    Try to enable the cache plugin and contact the hosting provider to speed up server response time.

    Regards

    Avatar: Zubair Ahmed
    Zubair Ahmed
    Participant
    June 13, 2022 at 19:43

    Thank you I shall see if the problem is resolved.

    Meanwhile please let me know what optimzation settings did you change because i need to know if anything happens something different…. you know it took a lot of time to configure the theme options.

    regards,

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 14, 2022 at 21:20

    Hello,

    You can find theme optimization settings in Theme Options > Speed Optimization.

    Regards

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