Page 891 – 8theme.com

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Olga Barlow

Participant

April 19, 2017 at 15:19
Hello,

1) The wide layout has the container that has color. That’s why if you use wide layout (Theme Options > Layout > Wide) you can change the container color only. Or you may add the following custom CSS to make it transparent and show your site background

.page-wrapper { background-color: transparent; }

2) Icons color can be dark and white (Theme options > Header Settings > Header text color scheme). To change the back of the menu add the following custom CSS

@media (min-width: 991px){
.header-vertical .menu-main-container {
background-color: #845151;}
}

Upload bigger logo image to get bigger logo.
3) Go to (Theme options > Header Settings > Header bg). Bug with bg for the desktop version will be fixed in next theme update.

Regards
#160562 Copied In reply to: Changing header and page background
Olga Barlow

Participant

April 19, 2017 at 14:50

Hello,

We are sorry but it’s not possible by default keep LTR position for the RTL version. If you have CSS skills you may play around with styles and overwrite RTL styles.

Regards

#160559 Copied In reply to: Need help with few minor changes

Olga Barlow

Participant

April 19, 2017 at 13:57

Hello,

Please, provide me admin panel and FTP access to your site. We’ll check and try to fix the problem.

Regards

#160544 Copied In reply to: WooCommerce Product Addon is now showing double options in products

Olga Barlow

Participant

April 19, 2017 at 13:52

Hello,

I have checked your site and don’t see the problem. http://prntscr.com/ey9n9l Have you sorted out?

Regards

#160540 Copied In reply to: Products Page Layout – Description on the left

Olga Barlow

Participant

April 19, 2017 at 13:06

Hello,

Problem with variations related to the third-party plugin – Ultimate Addons for the VC, please, update this plugin to the latest version!

Use this fix for the checkout https://www.8theme.com/reply/159693/

Regards

#160527 Copied In reply to: Checkout Page Not Working & Variable Product Settings Not Working

Olga Barlow

Participant

April 19, 2017 at 12:57

Hello,

Nope, as a rule, problems with transferring files are related to hosting. Try to remove or rename old files and copy the new files. Try to extract theme archive via cPanel instead of FTP manual update.

Regards

#160523 Copied In reply to: udpdate by FTP, ftp error

Olga Barlow

Participant

April 19, 2017 at 12:49

You are welcome!

Regards

#160520 Copied In reply to: Problem with some out of date woocommerce pages
Olga Barlow

Participant

April 19, 2017 at 12:33
Hello,

Add the following code in Theme Options > Styling > Custom CSS

.single-product .product-images .onsale { z-index: 9; }

We’ll fix it in next theme update.

Regards
#160518 Copied In reply to: MegaMenu and product – "sale" icon
Olga Barlow

Participant

April 19, 2017 at 11:30

I’m glad to hear that problem was solved.

Regards

#160509 Copied In reply to: WC Product page layout does not change

Olga Barlow

Participant

April 19, 2017 at 11:21

Hello,

Could you, please, provide me temporary admin panel and FTP access to check the problem?

Regards

#160506 Copied In reply to: Featured Products not working properly since I updated xstore and woocommerce

Olga Barlow

Participant

April 19, 2017 at 10:56

Hello,

Sorry for the delay in answering. As I can see from your screenshot size of the page is also bigger 2.52MB instead of 1.58MB, I don’t think that it’s because of the carousels only. What other changes did you make?
The new carousels have additional scripts and the old scripts are also included, but it can be fixed only by global theme update. We plan to implement new owl carousels in version 4.0 of our theme.

Regards

#160500 Copied In reply to: problems with add to cart

Olga Barlow

Participant

April 19, 2017 at 10:53

Hello,

Check now.

Regards

#160499 Copied In reply to: 8theme products shortcode bug

Olga Barlow

Participant

April 19, 2017 at 10:00

You are welcome!

Regards

#160489 Copied In reply to: dummy content

Olga Barlow

Participant

April 19, 2017 at 10:00

Hello,

I need to check the slider on your page and slider settings to tell you the reason of this problem. From your screenshots I can just suggest you to check layer align option – grid or slide based Read Reolution slider docs for more information https://www.themepunch.com/revslider-doc/layer-responsive-behavior/

Regards

#160488 Copied In reply to: Revolustion Slider has a lot of Left Space

Olga Barlow

Participant

April 19, 2017 at 09:53

You are welcome.

Regards

#160487 Copied In reply to: Problem updating new version (3.11.1)

Olga Barlow

Participant

April 19, 2017 at 09:44

Hello,

Our theme does not have problems with variations even with the latest version of WC. Maybe you are using some third-party plugin that may cause this problem?
Have you checked if this problem persists with the default theme?

WC plugin released 3.0 update and changed a lot of functions that we can’t make new theme version compatible with both old and new version of WC. That’s why we have included old version of our theme 3.10.1 into theme package for those who don’t use WC 3.0.

Regards

#160486 Copied In reply to: Woocommerce 3.0.3

Olga Barlow

Participant

April 19, 2017 at 09:22

Hello,

Could you, please, provide me link to your site?

Regards

#160484 Copied In reply to: Variant center 2

Olga Barlow

Participant

April 19, 2017 at 08:37

Hello,

We can’t understand what causes problem with CPU usage on your site because we don’t have them on our test installations.
/wp-admin/admin-ajax.php – this file works once appears Ajax requests – add to cart, add to wishlist, Ajax search, both WC and our theme and Wishlist plugin use it.
/wp-content/themes/xstore/fonts/xstore-icons.ttf, /wp-content/themes/xstore/fonts/fontawesome-webfont.woff2 – fonts of the icons, we can’t remove them
/wp-content/plugins/yith-woocommerce-wishlist/assets/fontawesome – wishlist plugin uses icons.

wp-cron.php – this is WP file you can disable it via wp-config.php
define(‘DISABLE_WP_CRON’, true);

Regards

#160482 Copied In reply to: Site CPU

Olga Barlow

Participant

April 19, 2017 at 08:29

Hello,

Rating appears once client leaves the review with rating for your products.
To find out what causes the search bug we need FTP access.

Regards

#160478 Copied In reply to: 8theme products shortcode bug

Olga Barlow

Participant

April 15, 2017 at 17:21

You are welcome!

Regards

#160238 Copied In reply to: Psd slide

Olga Barlow

Participant

April 14, 2017 at 18:04

Hello,

Check the email.

Regards

#160201 Copied In reply to: Psd slide

Olga Barlow

Participant

April 14, 2017 at 17:59

Ok. Great.

Regards

#160200 Copied In reply to: Xstore WP woocommerce not comparable

Olga Barlow

Participant

April 14, 2017 at 17:58

You are welcome!

Regards

#160199 Copied In reply to: Product names not showing in Category view

Olga Barlow

Participant

April 14, 2017 at 17:57

Hello,

Don’t worry. Everything is fine.

Regards

#160198 Copied In reply to: Where is Xstore in products of 8theme.com?
Olga Barlow

Participant

April 14, 2017 at 17:46
Hello,

Oh, I see. Then replace that custom by the following

.product-title { text-transform: none; }

Regards
#160195 Copied In reply to: Product name styling
Olga Barlow

Participant

April 14, 2017 at 11:25

Thank you too.

Regards

#160157 Copied In reply to: Client Demo

Olga Barlow

Participant

April 14, 2017 at 11:15

Hello,

We plan to release new update that will be compatible with WC 3.0.3 on the next week. Do you have some critical compatibility issues on fronend or just a message in backend?

Regards

#160154 Copied In reply to: Xstore WP woocommerce not comparable

Olga Barlow

Participant

April 14, 2017 at 11:13

Ok, great. You are welcome.

Regards

#160153 Copied In reply to: Checkout not responding

Olga Barlow

Participant

April 14, 2017 at 11:11

Hello,

Go to Theme Options > E-Commerce > Shop > check if name, price etc are enabled.

Regards

#160152 Copied In reply to: Product names not showing in Category view

Olga Barlow

Participant

April 14, 2017 at 11:10

Hello,

All our products are still available here https://themeforest.net/user/8theme/portfolio
We are working on some improvements to our site, so this is the temporary inconvenience.

Regards

#160150 Copied In reply to: Where is Xstore in products of 8theme.com?
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Viewing 26,730 results - 26,701 through 26,730 (of 30,391 total)

Viewing 30 posts - 26,701 through 26,730 (of 30,391 total)

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