Forum Replies Created

Viewing 30 posts - 26,191 through 26,220 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 17:30

    Hello,

    Yes, you can edit your post only during next 5 mins after publishing. Anyway, feel free to ask if you need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 17:28

    Hello,

    This option enables chat for our support in the backend http://prntscr.com/feb5xk

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 17:24

    Hello,

    Ok, great. I’m glad that problem was solved.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 17:23

    Hello,

    It depends on what exactly you want to change. It could be either changes of the php files or changes of CSS styles. I can help you with minor CSS changes. If you need major customization you may contact WPKraken team.
    If you want to change the cart icon position you can choose one of the available options in Theme Options > E-Commerce > Shop.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 17:17

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 17:17

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 17:16

    Hello,

    Ok, great. I’m glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 16:41

    Hello,

    At present, you can change the position of the sidebar only (in Theme Options > E-Commerce > Sidebar position for mobile) but there is no way to make just button instead of the sidebar.

    But it’s a good suggestion and we’ll try to implement it in one of the next updates.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 16:36

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 16:36

    Hello, @burakorkun

    You have translated only a few strings. I have placed translation files into wp-content/languages/themes/ folder and don’t see problem with translation http://prntscr.com/feagcj

    Also, we have the ready translation for your language – almost 60% of strings are translated, so you can use it and change the necessary strings. I have uploaded our translation files and made the archive or your translation files. You’ll be able to change them back if you don’t like our translation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 14:40

    Hello, @mastropie

    Please, make sure that you translate correct file http://prntscr.com/fe8vqm
    That string was without translation. Once I translated it everything is fine on frontend http://prntscr.com/fe8xn0

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 12:44

    Hello,

    You can add the Static Block widget to any widget area you need and choose that Static Block. If you want to add that row into another page as content then you may copy Static Block code from Text tab of Classic editor and paste at the end of the code on the page where you want to add it (also using Classic editor and text tab). After that you may switch to Visual editor and move or change the content.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 12:33

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 12:31

    Hello,

    1) My account page is default WooCommerce page and it does not have tabs there and there is no option to do this. Maybe you can implement this by additional customization. Contact wpkraken team if you need help with this because additional customization is not included in theme support.

    2) Yes, you can use the same license for the 1 staging site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 12:27

    Hello,

    You can use 1 license for the 1 production and for the 1 staging website.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 09:27

    Hello, @Pahkov-23, @Woofer16,

    Yes, unfortunately, this is theme issue and we’ll fix it in next theme update. If you provide me FTP access to your site we’ll fix it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 09:08

    Hello,

    Ok, FTP access is ok now. Provide me Dashboard access, I wrote in previous messages.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 09:04

    Hello,

    Add the valid OAuth redirect URIs in the app’s client OAuth settings https://prnt.sc/fde15g

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 09:00

    Hello,

    Unfortunately, I can’t login to your CPanel to check the problem because login is incorrect.
    But I suppose if you get the browser console error that is related to a 404 on wp-admin/admin-ajax.php.

    If your hosting provider has ModSecurity rule enabled on this file which prevents access, you should contact them to remove the rule for your domain because there is no other way to sort out the problem. Because you need to save options in your DB if you do not allow this then you get the error.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 08:41

    Hello,

    Then you should set 1 column in row settings http://prntscr.com/fe4k6y and reset column settings to default http://prntscr.com/fe4kx5

    Also, don’t forget about background settings – bg-position and bg-size http://prntscr.com/fe4lr6 set them according to your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 31, 2017 at 08:33

    Hello,

    Yes, problem with cache and shop page was related to template files. Check the shop page again, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 30, 2017 at 14:06

    Hello,

    I suppose it’s because you have already used this code for the variation http://prntscr.com/fdt531 You should either remove the code for variation or use the another one or change the main SKU to different.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 30, 2017 at 13:55

    Hello,

    Ok.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 30, 2017 at 13:54

    Hello,

    It’s because you have the space http://prntscr.com/fdsysb
    Once I have added – instead of space and changed capital letters everything works fine. Check, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 30, 2017 at 13:08

    Hello,

    Check now.
    I have created Static Block – Custom Newsletter. You can use Static Block widget (Appearance > Widgets) to add this block into prefooter and disable it for those pages where you don’t want to use http://prntscr.com/fdseq2

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 30, 2017 at 10:32

    You are welcome!
    You too!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 30, 2017 at 10:26

    Hello,

    Have you checked the checkout with official WC theme Storefront? Does everything work fine with default WC and problem appears once you enable our theme?

    Could you provide me temporary admin panel access to check?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 30, 2017 at 10:09

    Hello,

    Check the documentation https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/ We have added the necessary classes and code for every type of pagination.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 30, 2017 at 09:53

    Hello,

    Depending on the option that you plan to use plugin should have different classes and Advanced Settings On Pagination End. I have added correct classes for the Ajax Pagination. If you plan to use load more button then these classes should be changed https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/ . So, what do you plan to use Ajax pagination or Load more option?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 30, 2017 at 09:45

    Hello,

    Check now, please.

    Regards

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Viewing 30 posts - 26,191 through 26,220 (of 30,391 total)
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