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Viewing 30 posts - 25,801 through 25,830 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2017 at 08:39

    Hello,

    I have checked your page and see that you have warnings there. Tty to disable all the third-party plugins and remove all the third-party scripts that you used and check if the problem still persists.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 24, 2017 at 16:22

    Hello,

    Then I would recommend you to reduce the header paddings. Add the following code in Theme Options > Styling > Custom CSS

    .header-wrapper header > .container .container-wrapper {
        padding-top: 0.7em;
        padding-bottom: 0.7em;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 24, 2017 at 16:19

    Hello,

    Prefooter with banners you already have in Static Blocks area and just need to edit it to change http://prntscr.com/fznv0t
    Also, I have created prefooter for the shop page. Check, please.

    Let me know if you need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 24, 2017 at 15:12

    Hello,

    We used Static Blocks feature to create different prefooters and then used 8theme Layout options for the every page to choose the necessary prefooter for the different page. If you provide me temporary admin panel access I’ll create both Static Blocks for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 24, 2017 at 10:46

    Hello,

    If you move or copy the site to new domain WP moves some widgets to inactive widgets area, why it happens you can read here https://wordpress.stackexchange.com/questions/50637/current-theme-broken-after-server-and-domain-migration . YOu can use additional plugin to import widgets from old domain Widget Importer & Exporter.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 24, 2017 at 10:34

    Hello, @Imran

    If you got the same error then got to themes/royal/framework/vc.php

    find code

    if($popup == 'yes') {
           $img_size = explode('x', $img_size);
       
           $width = $img_size[0];
           $height = $img_size[1];
       
           if($img != '') {
               $src = etheme_get_image($img, $width, $height);
           }elseif ($img_src != '') {
               $src = do_shortcode($img_src);
           }
           $text = esc_html__('Show video', 'royal');
           if($src != '') {
            $text = '<img src="'.$src.'">';
           }
          }

    and add replace by

    if($popup == 'yes') {
           $img_size = explode('x', $img_size); 
       
        if ( ! in_array( $img_size[0], array( "thumbnail", "medium", "large", "full" ))) {
    
            $width = $img_size[0];
            $height = $img_size[1];
    
            if($img != '') {
                $src = etheme_get_image($img, $width, $height);
                $src_img = $src;  
            }elseif ($img_src != '') {
                $src = do_shortcode($img_src);
                $src_img = $src;  
            }
          }
          else {
           $src = wp_get_attachment_image_src( $img, $img_size[0]);
           $src_img = $src[0];  
          }
           $text = esc_html__('Show video', 'royal');
           if($src_img != '') {
            $text = '<img src="'. $src_img .'">';
           }
          }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 17:00

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 14:58

    Hello,

    You need to edit
    xstore/framework/shortcodes/products.php and
    http://prntscr.com/fyj40c

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 14:52

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 14:52

    Hello,

    1) Go to Theme Options > Header settings and choose background color for the top bar. Because at present it’s white text on white bg.
    2) Go to Theme Options > Header Settings > Header overlaps the content > Off. To tell you why your slider is not centered I need temporary admin panel access to check the slider settings.
    3) You need to make title smaller for the mobile. I’ll be able to help you with custom styles once yiou provide me Dashboard access.
    4) Your prefooter has 4 columns and 3d column is empty. Enable VC for the static blocks https://www.8theme.com/documentation/xstore/support/static-blocks/ then go to Static Blocks > edit prefooter and change the colu=ns number to 3 if you don’t plan to add content into 3d column.
    5) You can download new plugin archive here https://www.8theme.com/download-plugins/ and update plugin without theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 14:40

    Hello,

    Yes, of course, it was fixed even in the current version. But seems you updated theme earlier than we resubmitted archive again.

    regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 14:14

    Hello,

    We have edited woo.php file http://prntscr.com/fyii6m

    It will be fixed in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 14:11

    Hello,

    Yes, at present Brands carousel element does not display empty brands. We’ll change it in next theme update and we’ll add option to hide empty brands for that element.
    Wait for the next update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 14:06

    Hello,

    Fixed. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 13:59

    Hello,

    Go to Theme Options > Styling > Custom CSS and add the following code

    @media only screen and (min-width: 992px){
    .header-wrapper.header-double-menu .container-wrapper {
        border-bottom: none;
    }}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 13:56

    Great. You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 13:55

    Hello,

    I have sent updated files to your email. Just replace your files.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 10:18

    Hello,

    I have made some other changes and text is shown over the image like banner because as I see there is no way to move it below for mobile without changes in scripts.
    Is such solution ok for you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 10:01

    Hello,

    Check now, please. We also see that you copied brands code into child theme, we have commented out that code because it was changed in theme files to fix the problem with brands scoring.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 20, 2017 at 15:41

    Hello,

    What out of date files do you have?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 20, 2017 at 15:40

    Thank you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 20, 2017 at 15:31

    Done.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 20, 2017 at 15:02

    Hello,

    Products won’t disappear but images could, it depends on settings that you have when importing products.

    Once you enable plugin again images will appear again.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 20, 2017 at 14:42

    We are glad to hear that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 20, 2017 at 14:36

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 20, 2017 at 12:46

    Hello,

    Are you talking about quantity option on the shop page? We did not have such option in our theme even in previous versions. It’s possible to implement only by additional customization. If you need help with this you may contact WPKraken team because theme support does not include additional development service, unfortunately.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 20, 2017 at 10:32

    Hello,

    1) We can help you with plugin settings and minor issues. Unfortunately, if you need to contact plugin support you need to buy the individual license. You may ask them if they have any solution for this problem in the comments section on Codecanyon then you will know if there is any sense to buy the individual license.
    2) Problem with top panel was related to Combine files option, JS should be disabled http://prntscr.com/fxzp2t

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 20, 2017 at 10:14

    Hello,

    I have checked the products and your media and see that featured image is very small http://prntscr.com/fxze4z Light box displays real size of the source image.
    When I uploaded image with correct dimensions http://prntscr.com/fxzhh9 then product is ok https://angelspath.eu/product/%CE%B2%CF%81%CE%B1%CF%87%CE%AF%CE%BF%CE%BB%CE%B9-%CF%81%CE%BF%CE%B6-%CE%B1%CF%87%CE%AC%CF%84%CE%B7/

    I’m not sure why all your images are so small now. There are 2 copies of the images on your server
    https://angelspath.eu/wp-content/uploads/2017/07/DSC08873-e1500451592840.jpg – small (uses as featured image for all your products)
    https://angelspath.eu/wp-content/uploads/2017/07/DSC08873.jpg – normal.

    Maybe you used some plugins that caused this issue and regenerated all the media files that you have, it’s difficult to say now. But anyway it’s not related to our theme because theme does not include functions to change images.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 19, 2017 at 17:08

    Hello,

    I have used purchase code that you used for the creation account on our site and did not face any issues. Theme was activated successfully.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 19, 2017 at 16:58

    Hello,

    WordPress does not have such option for the categories. Probably you need to look for the additional plugin to implement this.

    Regards

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Viewing 30 posts - 25,801 through 25,830 (of 30,391 total)
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