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Slider Revolution Broken on home page, might be SSL issue?

This topic has 6 replies, 2 voices, and was last updated 6 years, 8 months ago ago by Olga Barlow

yakimadesign

Participant

July 25, 2017 at 15:04

Hi,
My slider revolution quit working on my home page. I wonder if it had to do with an SSL issue, but that seems to be resolved and it isn’t loading, just grey space. Any thoughts? I removed it from my main page, you can check josemiguelpuro.com/test and it works josemiguelpuro.com and it doesn’t. My home page is also not going wide. My footer and header are..but not the body of the page.
Help!

#168703 Copied

5 Answers

yakimadesign

Participant

July 25, 2017 at 15:09

BTW, my page looks fine when in customizing mode. fills screen. doesn’t load proper for user.

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Olga Barlow

Support staff

July 25, 2017 at 17:15

Hello,

You have a lot of JS errors in console. Please, provide me admin panel and FTP access to check why it happened.

Regards

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yakimadesign

Participant

July 25, 2017 at 17:49

Thank you. See below in private content.

Please, contact administrator
for this information.

#168711 Copied

yakimadesign

Participant

July 27, 2017 at 04:39

Possible to identify these issues?

#168818 Copied

Olga Barlow

Support staff

July 29, 2017 at 10:34

Hello,

Sorry for the delay in answering.
1) We have limited access to your Dashboard and can’t check the plugins or its settings http://prntscr.com/g1r2tn
2) You have provided FTP access to empty directory http://prntscr.com/g1r33n Please, make sure that you gave me access to your WP installation files.

Waiting for the correct access to both Dashboard and FTP.

Regards

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