Hello,
Could you provide me screenshot of the issue because I don’t see problem with your product http://prntscr.com/g5w2wn ?
Regards
Hello,
Could you provide me screenshot of the issue because I don’t see problem with your product http://prntscr.com/g5w2wn ?
Regards
Hello,
I don’t see problems on the shop page with these widgets http://prntscr.com/g5w28e Have you sorted out?
Regards
Hello,
Fixed. Changes were made in product-image.php file.
Regards
Hello,
Version 4.1.1 includes this fix.
Regards
Hello,
We use default WC function to display Related products. WC documentation mentions that
“Related Products is a section on some templates that pulls products from your store that share the same tags or categories as the current product.
These products cannot be specified in the admin, but can be influenced by grouping similar products in the same category or by using the same tags.”
If you don’t like default WC order you can either use the additional plugin to manage related products or edit template files.
Regards
Hello,
Ok, we are glad to hear that problem was solved.
Regards
Hello, @motografik
What version of our theme do you use? Provide link to the product where we’ll be able to check the problem, temporary admin panel and FTP access.
Regards
Hello,
Problem caused by compatibility with Popup Maker plugin. Once I deactivate it all the options appeared.
Regards
Hello,
Do you have any third-party plugins to manage user roles or something similar? Could you provide me temporary admin panel and FTP access?
Regards
Hello,
New theme archive was approved by TF today’s morning. Check now.
Regards
Hello,
Our offers is not a widget, these products are Up-Sells products (Theme Options > E-Commerce > Single Products > Location of upsell products > Sidebar)
Regards
Hello,
Fixed. I have just updated your theme to version 4.1 that will be released during next 1-2 days. Changes were made in theme-functions.file.
Regards
Hello,
Can you provide Dashboard access to check the backend? Because I don’t see the image in the page code.
Regards
Hello,
Could you, please, provide me temporary admin panel and FTP access to check the settings and theme files and find out what caused this issue?
Regards
You are welcome!
Regards
Hello,
Seems you have added some code to your child theme that caused abuses and your hosting provider locked the ports. We can’t check what code you added
Status: Starting download of /public_html/wp-content/themes/xstore-child/functions.php
Command: PASV
Command: RETR functions.php
Response: 550 Can’t open functions.php: Permission denied
Once you remove the code and inform your hosting provider about this they will unblock ports.
We are not responsible for code that you add to your child theme. We provide support for issues related strictly to our theme.
Regards
Hello,
I’m glad to hear that this plugin suits your needs and helps you to speed up the site.
Regards
You are welcome!
Regards
Hello,
Sorry for this. We have removed that custom and just increase the size of the logo block. I suppose now everything should we ok.
Regards
Hello, @kumapanda
Thank you! We are glad to hear that you like our theme. We took into account your suggestion about fixed menu and we’ll implement it in one of the next updates.
Regards
Hello,
Check the plugin settings http://documentation.laborator.co/item/like-2-discount/installing-and-configuring-plugin/ And make sure that you use the latest version 1.4 of the plugin https://www.8theme.com/download-plugins/
Regards
Hello, @megabite
I don’t see described images. Have you sorted out?
Regards
Hello, @pri1234,
I see. Fixed. Check now.
Regards
Hello,
But you have the same problem for all the other pages where you added the pixel code http://prntscr.com/g49ibn , for example https://www.royalhedge.nl/winkelmand/
Got it?
Regards
Hello, @scaballe,
Then wait for the next theme update, please. It should be available tomorrow.
Regards
Hello, @pri1234
I don’t see problem with main image http://prntscr.com/g3wbn0 Big image is for the zoom window only, the preview is normal size. If you don’t want the zoom you can disable it in Theme Options.
Regards
Hello, @ identidade
I have sent the archive to your registration email. Try to update and let me know about results.
Regards
Hello, @gewoonbovenaan
Edit your pixel code and remove commits at all http://prntscr.com/g3w2da
Regards
You are welcome!
Regards
Hello,
Remove the following code
.header-wrapper.header-center3 .header-left-wrap {
width: 29%;
}
After that add the following code
@media only screen and (min-width: 992px) {
.header-wrapper.header-center3 .header-logo {
width: 36%;
}
.header-wrapper.header-center3 .header-logo img {
margin-left: -100px;
}
}
@media only screen and (min-width: 1200px) {
.header-wrapper.header-center3 .header-logo img {
margin-left: -60px;
}
}
Regards