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Viewing 30 posts - 25,561 through 25,590 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 11, 2017 at 12:46

    Hello,

    I’m not sure about changes but I just reupload theme and everything works fine.
    I don’t see any jumping. It takes time to load the slider image, you may try to optimize them using https://tinypng.com/ but don’t see jumping.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 11, 2017 at 09:45

    Hello,

    2) It requires additional customization. You may contact WP Kaken team to get help with additional customization.
    3) You need to update XStore core plugin to version 1.0.15 and also Visual Composer to 5.2.1 version. Then everything works fine. Check the dev site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 11, 2017 at 09:33

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 11, 2017 at 09:20

    Hello,

    We have made some changes. Try now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 8, 2017 at 17:48

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 8, 2017 at 17:41

    Hello,

    Have you made any changes in template files? I have reinstalled theme with native files and menu works fine. Tried to add the menu item and still everything fine.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 8, 2017 at 17:32

    Hello,

    Use the custom class for such menu items http://prntscr.com/giqj4t
    And the following code in Custom CSS

    .pointer-events-none > a {
        pointer-events: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 8, 2017 at 17:17

    Hello,

    1- Try to update theme to latest version. We have made a lot of improvements to the product search.
    Do the backup of the files and DB before the update. You may need to re-activate theme after update from version 3.8. Also, don’t forget to update XStore core plugin. Let me know if after the update you still have problems with search. Then provide admin panel and FTP access.

    2- We don’t have New label and you may look for additional plugin to implement this, for example, https://wordpress.org/plugins/advanced-product-labels-for-woocommerce/ or https://woocommerce.com/products/woocommerce-advanced-product-labels/
    I tried to reproduce the problem with sale icon but that label is not a link http://prntscr.com/giqckx Image has the link but this link redirects to the product page. Maybe you could provide me the screenshot of the place where you have this issue?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 8, 2017 at 17:02

    Hello,

    You did not set button title http://prntscr.com/giq63w and also you should set the number of products per page to get button after them.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 8, 2017 at 16:50

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 8, 2017 at 16:49

    Hello,

    I don’t see any errors now.
    Please, describe your actions step by step to reproduce the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 8, 2017 at 16:39

    Hello,

    Sorry, seems developers missed these suggestions. I’ll control to include them in the update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 8, 2017 at 14:24

    Hello,

    1. Those filters are WooCommerce Layer Nav widgets (Appearance > Widgets > Shop sidebar). It displays product attributes (Product > Attributes). So, to get them you need to create attributes with terms and use these attributes when you create the products http://prntscr.com/ginqtj
    To change the title of the product categories go to Appearance > Widgets and change the title of the added widget.

    2. There is no such option in our theme by default, unfortunately. You can look for additional plugin that allows you to implement this, for example, check https://wordpress.org/plugins/color-filters/ or https://codecanyon.net/item/openswatch-woocommerce-variations-image-swatch/12696014?s_rank=3

    3. Have you chosen the custom order in category widget settings http://prntscr.com/ginw0n ?

    4. Use Right side top bar widget area to add converter next to My account. To add the icon for the Newsletter go to Theme Options > E-Commerce > Promo Popup > http://prntscr.com/giny5l

    5. Could you provide screenshot what you want to implement for better understanding?

    6. Do you want to disable top bar for the blog page only?

    7., 8., 9. Go to Theme Options > Import/Export > Additional Pages Import and import necessary pages http://prntscr.com/gio0a9 After that you’ll be able to find this page at Pages to change the content.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 8, 2017 at 13:49

    Hello,

    Please, provide correct admin panel access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 7, 2017 at 17:53

    Hello,

    Increase PHP post max size. At present, it is 8MB only.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 7, 2017 at 17:48

    Hello,

    Sorry for the delay in answering. Our developers made some improvements. Could you provide me FTP and admin panel access to check if it works fine with that plugin?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 7, 2017 at 17:44

    Hello,

    I have updated theme to the latest version and error message disappeared.
    About Massive Addons issue. We have contacted them a few months ago with the same problem and here you can see what answer we got http://prntscr.com/gibabf

    We sent this answer to that user and did not get any response, so I can’t tell you if this answer was helpful. Anyway, we have few more clients who use https and faced the same problem. We contacted plugin author again but get no response. You may try to contact Massive Addons plugin author by yourself, maybe you get any answer about this problem for users who use https.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 7, 2017 at 17:26

    Hello, @BigMad,

    1) You can do it by simple additional customization of CSS styles. If you need help with it just create the individual topic.
    2) I passed your request to our developers. You may also look for the additional plugin that allows you to implement this.
    3) I think we’ll implement it in next theme update.
    4) It’s not good to use theme files or theme options to add GA code because once you change the theme you’ll lose the code. So, the additional plugin is a better solution, Insert Headers and Footers will fit your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 7, 2017 at 16:27

    Hello,

    Seems you did not upload all the files during FTP installation. Check now, please.
    To install the theme via Dashboard, you need to increase max upload size to 30Mb.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 7, 2017 at 08:41

    Hello, @BigMad,

    What is the products per page limit in your Theme Options? Could you provide me temporary admin panel access to check the settings?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 7, 2017 at 08:37

    Hello,

    I see the different error when checking your site. What version of PHP do you use? Could you provide me temporary admin panel and FTP access to your site?
    Is mysql_escape_string() enabled on your server?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 23, 2017 at 09:33

    Hello,

    You used 1 purchase code for more than 1 project http://prntscr.com/gbyy7a Due to ThemeForest license policy you can’t do this https://themeforest.net/licenses/standard
    If you want to use theme for more than 1 project you need to buy the individual license for the every project.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 23, 2017 at 09:07

    Hello,

    Check now, please. We’ll try to improve it in one of the next updates.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 22, 2017 at 18:05

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 22, 2017 at 17:55

    Hello,

    1) you did not create attributes http://prntscr.com/gbpe43
    2) you need to create products that will use these attributes
    3) Then choose the attribute from widget list http://prntscr.com/gbpn9b

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 22, 2017 at 17:25

    Hello,

    Try to activate theme again.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 22, 2017 at 14:23

    Hello,

    Thank you for your warm thoughs!

    1) To add filters into Filter area above the products go to Appearance > Widgets > Filters widget area.

    2) Max price depends on products max price, so, if you have at least 1 product with such price then you’ll be able to filter till the 10000.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 22, 2017 at 14:15

    Hello,

    etheme.min.js (etheme.js) creates ixed header structure http://prntscr.com/gbmiez

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 22, 2017 at 14:03

    Hello,

    OK. I passed this to developers.
    I’ll inform you on Monday about the results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 22, 2017 at 13:58

    Hello,

    You have a lot of menu items. Try to increase PHP max input vars limit to 8000 or 10000, because seems existing limit is not enough for you menu.

    Regards

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    Viewing 25,590 results - 25,561 through 25,590 (of 30,391 total)
Viewing 30 posts - 25,561 through 25,590 (of 30,391 total)
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