Forum Replies Created

Viewing 30 posts - 25,591 through 25,620 (of 30,337 total)
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  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2017 at 16:49

    If you do changes in child theme you won’t need to update file after every theme update. Only when file version will be changed, as a rule after WC plugin updates (it’s not very often) and you’ll see the notice that this file is out of date. In this case you just need to compare 2 files and add the missing code to your child theme file.

    Regards

    #170033 Copied In reply to: How to increase the width of
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2017 at 16:45

    Hello,

    Please, provide the link to that page because we link that you provided in Private content does not work.

    Regards

    #170032 Copied In reply to: Links not highlighted
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2017 at 16:42

    Hello,

    Check now, please.

    Regarda

    #170030 Copied In reply to: Product Sticky Column Overlapping Content
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2017 at 16:30

    Hello,

    This is not a malware code, this is mobile menu http://prntscr.com/g8da01

    Regards

    #170026 Copied In reply to: Reg. Potentially suspicious file
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2017 at 15:31

    Hello,

    We release the new update for the plugin only when we release the new version of our theme. That’s why when you see theme update notice then check also plugin update https://www.8theme.com/download-plugins/

    Regards

    #170013 Copied In reply to: Available update of "Xstore core" is not showing on WP Admin dashboard
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2017 at 15:25

    Hello,

    You can contact plugin author and ask for help, check the plugin documentation. If you don’t get help from them you may try qTranslate plugin or WPML plugin.

    Regards

    #170012 Copied In reply to: Translation
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2017 at 15:23

    Hello,

    You are welcome. I think within a week we’ll release the official update.

    Regards

    #170010 Copied In reply to: Variant vertical 2 No Dark version, Numerous Color Issues.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2017 at 15:21

    Hello,

    We have checked your site and don’t see any problem with styles when child theme is enabled http://prntscr.com/g8c8eo

    And results on Pingdom are not bad http://prntscr.com/g8cbx4

    Regards

    #170009 Copied In reply to: inconsistent load times
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2017 at 14:53

    Hello,

    Try to add the following code to fix it

    .header-standard.header-wrapper header .header-widgets {
    width: 70%;
}

    Regards

    #170005 Copied In reply to: right aligning header custom HTML
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2017 at 11:18

    Hello,

    You are using plugin Disable Cart Fragments. It disables the mini cart content.

    Regards

    #169936 Copied In reply to: cart empty
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2017 at 11:00

    Hello,

    Done.

    Regards

    #169935 Copied In reply to: Variant vertical 2 No Dark version, Numerous Color Issues.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2017 at 10:14

    Hello,

    Add the following custom CSS in Theme Options > Styling > Custom CSS

    .single-product .swipers-couple-wrapper, .header-search.act-full-width .search-btn, .menu-social-icons i, .posts-nav-btn {
    z-index: 0;
}

    We’ll also fix it in next theme update.

    Regards

    #169933 Copied In reply to: Shop gallery overlapping video in full screen
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 18:17

    Hello,

    Finally, I got it. Check the site now.

    Regards

    #169917 Copied In reply to: Variant vertical 2 No Dark version, Numerous Color Issues.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 18:10

    Hello,

    We don’t include file of the thank you page in our template, we use the default WooCommerce file. So, if you want to change it you need to edit WC template file (copy it into child theme and do the necessary changes).

    Regards

    #169916 Copied In reply to: TradeDoubler Integration
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 18:07

    Hello,

    Go to Theme Options > E-Commerce > Shop > choose the cart icon position. The same for the search and wishlist in the Header settings.

    Regards

    #169915 Copied In reply to: Shopping cart not visible in header after update
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 18:06

    Hello,

    If you use a lot of products and images on the page you need to optimize them. You can try https://tinypng.com/ service it could help you to reduce the size of the image up to %50.
    The latest version of the theme has lazy loading for the carousel images, so it should the reduce the size of the page and page speed.
    Install cache plugin, minimize and optimize CSS and JS. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
    Also, a very good plugin is WP Rocket, but it’s paid.
    Contact your host and discuss it with them about server response time because at present it’s too long 3.2 sec.
    In case you need professional help with site optimization you may contact wpkraken team https://wpkraken.io/?ref=8theme

    Regards

    #169914 Copied In reply to: Home page is loading very slow
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 18:05

    Ok, great. We are glad that you sorted out.

    Regards

    #169913 Copied In reply to: edit product
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 18:04

    Hello,

    If you want to change the cart layout copy xstore/woocommerce/cart/cart.php file into child theme and edit.

    Regards

    #169911 Copied In reply to: How to increase the width of
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 17:15

    Hello,

    Nope, unfortunately.
    Status: Connecting to 45.63.21.202:21…
    Error: Connection timed out after 20 seconds of inactivity
    Error: Could not connect to server

    Contact your hosting provider and ask if we should use any special settings.

    Regards

    #169910 Copied In reply to: Variant vertical 2 No Dark version, Numerous Color Issues.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 17:12

    Hello,

    I understand you. But once you marked HOME DEFAULT RED like front page go to Appearance > Themes and enable default WP theme – Storefront or Twenty Seventeen. After that enable Polylang and check if your problem persists only when XStore theme is activated or with default WP theme too.

    Regards

    #169909 Copied In reply to: Translation
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 17:09

    Hello,

    Go to Pages > edit your front page and remove elements that are related to WooCommerce – Product categories VC elements and Products VC elements. Save the page and check if the error still persists.

    Regards

    #169908 Copied In reply to: ABOUT Install Required Plugins
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 12:48

    Hello,

    But you see the notification in Plugins section http://i.imgur.com/bak3H6d.jpg don’t you?

    Regards

    #169886 Copied In reply to: Available update of "Xstore core" is not showing on WP Admin dashboard
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 09:32

    Hello,

    Are you talking about WooCommerce Thank you page? It would be better if you provide me screenshot of the page where you want to add the pixel.

    Regards

    #169865 Copied In reply to: TradeDoubler Integration
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 09:28

    Hello,

    Go to Pages > edit Shop page > scroll down to the 8theme Layout options that you have for the every single page and there you’ll find the option to change the breadcrumbs type or disable them.

    Regards

    #169864 Copied In reply to: Breadcrown for Single Product Page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2017 at 17:04

    Hello,

    Breadcrumbs style for the Shop page was “Disable” http://prntscr.com/g6sais

    Regards

    #169821 Copied In reply to: Breadcrown for Single Product Page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2017 at 17:02

    Hello,

    Thank you for your suggestions. We’ll do this changes in next theme update.

    Regards

    #169820 Copied In reply to: Regarding Descriptions on Shop-Page and Shop-Category-Pages (css and content)
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2017 at 17:00

    Hello,

    Then use the manual update if you see the notification at plugins section. Archive with new version you can find here https://www.8theme.com/download-plugins/

    Regards

    #169819 Copied In reply to: Available update of "Xstore core" is not showing on WP Admin dashboard
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2017 at 15:38

    Hello,

    Try now.

    Regards

    #169810 Copied In reply to: YOU HAVE REACHED ACTIVATION NUMBER LIMIT.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2017 at 15:21

    Hello,

    Here is IP of expert who will work on your site 176.98.70.175

    Regards

    #169808 Copied In reply to: Variant vertical 2 No Dark version, Numerous Color Issues.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2017 at 14:14

    Ok. We’ll try to fix it in next update.

    Regard

    #169804 Copied In reply to: Submenu Bug und approx. 1100pixel.
  • 1 2 3 … 853 854 855 … 1,010 1,011 1,012
    Viewing 25,620 results - 25,591 through 25,620 (of 30,337 total)
Viewing 30 posts - 25,591 through 25,620 (of 30,337 total)
1 2 3 … 853 854 855 … 1,010 1,011 1,012

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