Hello,
@thisisbolo Thanks, you are right!
@shuvonasir check the answer from @thisisbolo
Regards
Hello,
@thisisbolo Thanks, you are right!
@shuvonasir check the answer from @thisisbolo
Regards
Hello,
Are you talking about the secondary menu? You did not choose the location for the categories menu http://prntscr.com/i13usv
Regards
Hello,
1) Dashboard password is incorrect http://prntscr.com/i13mes Please, check and send me the valid one.
2) What keywords do you use that do not display the results when you press enter?
Regards
Hello,
We’ll fix it in next update. Till this happened, we added the temporary fix into your custom CSS
.menu-wrapper .menu-main-container .type-img.position-left-top img, .menu-wrapper .menu-main-container .type-img.position-left-center img, .menu-wrapper .menu-main-container .type-img.position-left-bottom img {
margin-right: 15px;
}
.menu-wrapper .menu-main-container .type-img.position-left-top img, .menu-wrapper .menu-main-container .type-img.position-left-center img, .menu-wrapper .menu-main-container .type-img.position-left-bottom img {
padding-right: 0;
}
Regards
Hello,
Go to Theme Options > E-Commerce > Shop > Text for empty cart and change the content according to your needs.
Regards
Hello,
Use the following custom
.template-container .back-top span:before, .view-color-dark .show-quickly:before {
color: #422318;
}
.back-top{background-color: #c78140;}
.template-container .view-color-dark .show-quickly {
border-right: 1px solid #422318;
background-color: #c78140;
}
.view-color-dark .button {
background-color: #c88040;
border-color: #c88040;
color: #422318;
}
Regards
Hello,
We used the following code in child theme
a {color: #c68240;}
Clear cache if you have site cache and check.
Regards
Hello,
Thank you for your temporary solution!
We plan to update FontAwesome in one of the next updates.
Regards
Hello,
Yes, we checked the subpages and found this bug. It will be fixed in next theme update.
Regards
Hello,
In this case, go to WooCommerce > Settings > Shipping and choose one of these options depending on your needs http://prntscr.com/i0s1ox
Regards
Hello,
Is ModSecurity enabled now?
Massive Addons plugin support told us that sometimes such problems are related to FastCGI / mod_security server configuration.
“Both modules have a property to limit the maximum length of input/output strings.
For FastCGI, you would need to adjust this value: FcgidMaxRequestLen 10485760
For mod_security, SecResponseBodyLimit 10485760
I suppose that you would need to ask hosting provider to adjust those settings in configuration.”
Also, keep PHP Memory limit 256Mb.
Regards
Hello, @Simply Keto
Let’s continue this thread here https://www.8theme.com/topic/search-bar-is-not-showing-results/#post-181931
Regards
Hello,
Do you use the latest version of our theme? If no then, please, update theme and check if it helps. In case if the problem still remains then provide us the link to your site and temporary admin panel and FTP access.
Regards
Hello, @thisisbolo
Yes, it’s interesting, thank you. I passed the idea to our developers.
Regards
Hello,
If you would like to display just the registration form on its own page then the WooCommerce Simple Registration plugin will allow you to do this. By default WooCommerce displays both the registration form and account login on the same page.
Regards
Hello,
By default, My account is placed in the menu for the mobile devices in our theme http://prntscr.com/i0quq0 I can help you to add the icon if you want and hide the text. I can also help you and enable top bar for the mobile devices and show the My account link there http://prntscr.com/i0qwyw
But we don’t have the option to move it to the main mobile header area and it requires additional customization of php files. In this case you need to contact WPKraken team.
Regards
Hello,
Please, don’t create multiple topics for the same question.
https://www.8theme.com/topic/search-outside-the-menu-in-mobile/#post-181913
Regards
Hello,
Check this topic https://www.8theme.com/topic/search-outside-the-menu-in-mobile/#post-181913
Reply time on the support forum is up to 24 hours and depends on the number of requests. We are sorry if you faced some delay. You’ll always get the answer, be sure.
Regards
Hello,
Search is placed in the mobile menu by default in our template. If you want to change it you can do this by additional customization only.
Take our apologies but we are unable to provide support for customizations under our Support Policy.
Contact WPKraken team if you need help with this customization.
Regards
Hello,
To disable Newsletter go to Theme Options > E-Commerce > Promo Popup > disable the link in the header or disable it at all.
To make my account link bold add the following code to Theme Options > Styling > Custom CSS
.top-links .my-account-link:before, .top-links .login-link a {
font-weight: bold;
}
Regards
Hello, @khel
Is the answer clear to you or you need any other additional instructions and help?
Regards
Hello, @Walid
Thank you for your help!
Regards
Hello,
1) You are using WordPress and it is created by php files instead of simple HTML, so contact the plugin author and make clear in what area you need to add your code if you use WP.
2) Explain in more details about categories in the menu? Don’t you see them in backend or frontend?
Have you followed instructions to add your categories to menu https://docs.woocommerce.com/document/docs-menus/ ?
Regards
Hello,
You are welcome!
1) I think you should not face problems but it would be better to contact with WPML support with this question to be sure.
From our side, I can tell you that after transfer to main domain you will need to deactivate theme license via Theme Options and re-activate theme again using your purchase code, to avoid the problem with next theme updates.
2) If you want to increase the height of the top bar you can use the following code
.top-bar {
padding: 10px 0;
}
Regards
Hello,
Portfolio item takes bg color from the active color that you set in theme options. You may disable it
.portfolio-item .portfolio-image {
background-color: transparent;
}
but you will still have some shadow for the titles bg http://prntscr.com/i0lu8x to avoid the problem with white titled on white bg.
Regards
Hello,
Unfortunately, no, you were not doing the same. You may go to Theme Options, enable this type of layout http://prntscr.com/i0dx32 (as it was before I enabled the correct one) and check, these layouts are similar but different.
So, were not any additional actions from our side. Seems you just misunderstand the first answer from our support. Anyway, we are glad that problem is solved. Please, change the rating because there was not our fault and delay in answering, we were waiting for your answer and for your access.
Regards
Hello,
The problem is that our support team http://prntscr.com/i0dxqt told you to choose one layout https://prnt.sc/hv0sjh but you chose the other one http://prntscr.com/i0dx32
That’s why you did not get the necessary result. Once I set the layout type as from screenshot from our support everything is fine http://prntscr.com/i0e08f
You just did not check the answer from our support attentively.
Could you be so kind to change your rating because our support gave you the correct answer from the very beginning?
Regards
Hello,
We send you the answer but you disappeared and did not reply here. Provide us temporary admin panel access to your Dashboard to check the settings you have there, also provide correct link to your site because when we use the one that you provided we get the following https://prnt.sc/i07cw4
Waiting for your reply.
Regards
Hello,
Add the following custom in Custom CSS
.portfolio-item-inner .portfolio-image img {
width: auto;
margin: auto;
}
Regards