Product search not working - by Silverbee

This topic has 8 replies, 3 voices, and was last updated 6 years, 2 months ago ago by Olga Barlow

  • Avatar: Silverbee
    Silverbee
    Participant
    March 27, 2017 at 10:48

    Hello,

    I’m having issues with the main search functionality of the Xstore theme.
    The ajax-live search is working correctly but the standard is not. The users are getting no search results when they try to search through the bar and submitting with the search button. The products are both catalogable and searchable, they are visible in shop and ajax search results.

    Please see the attached image and please visit the provided url for more input:

    https://ibb.co/cKNFLa
    https://ibb.co/niQrtv

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 29, 2017 at 14:17

    Hello,

    Seems problem is related to Polylang plugin compatibility. Provide FTP access, please.

    Regards

    Avatar: Silverbee
    Silverbee
    Participant
    March 30, 2017 at 15:36

    Please see private message for ftp

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 31, 2017 at 14:55

    Hello,

    We have fixed. Check now.

    Regards

    Avatar: Silverbee
    Silverbee
    Participant
    April 5, 2017 at 13:47

    Hello,

    It works! Thank you very much!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 6, 2017 at 17:17

    You are welcome!

    Regards

    Avatar: Simply Keto
    Simply Keto
    Participant
    January 15, 2018 at 11:08

    I have the same problem.
    Search bar is not showing results when hitting enter, but in the ajax since update of several plugin.
    please help

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 15, 2018 at 16:27

    Hello, @Simply Keto

    Let’s continue this thread here https://www.8theme.com/topic/search-bar-is-not-showing-results/#post-181931

    Regards

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