Hello,

Problem is caused by Facebook Pixel plugin. If you deactivate everything works fine. I have checked with the default WooCommerce theme and search by products also does not work if plugin is enabled http://prntscr.com/i1pkzm

Contact plugin author to fix the problem.

Regards

Hello,

Make sure that you also added products to your categories because there is no need to display empty category for search.

Regards

Hello,

You did not provide the link to the image.
Because we see the following popup http://prntscr.com/i19bzk this one when pressing the like button http://prntscr.com/i19cij

Regards

Hello,

Provide me admin panel access to check the settings.

Regards

Hello,

Are you talking about the secondary menu? You did not choose the location for the categories menu http://prntscr.com/i13usv

Regards

Hello,

We’ll fix it in next update. Till this happened, we added the temporary fix into your custom CSS

.menu-wrapper .menu-main-container .type-img.position-left-top img, .menu-wrapper .menu-main-container .type-img.position-left-center img, .menu-wrapper .menu-main-container .type-img.position-left-bottom img {
    margin-right: 15px;
}
.menu-wrapper .menu-main-container .type-img.position-left-top img, .menu-wrapper .menu-main-container .type-img.position-left-center img, .menu-wrapper .menu-main-container .type-img.position-left-bottom img {
    padding-right: 0;
}

Regards

Hello,

Use the following custom

.template-container .back-top span:before, .view-color-dark .show-quickly:before {
    color: #422318;
}
.back-top{background-color: #c78140;}
.template-container .view-color-dark .show-quickly {
    border-right: 1px solid #422318;
    background-color: #c78140;
}
.view-color-dark .button {
    background-color: #c88040;
    border-color: #c88040;
    color: #422318;
}

Regards

Hello,

We used the following code in child theme
a {color: #c68240;}
Clear cache if you have site cache and check.

Regards

Hello,

Yes, we checked the subpages and found this bug. It will be fixed in next theme update.

Regards

Hello,

Is ModSecurity enabled now?
Massive Addons plugin support told us that sometimes such problems are related to FastCGI / mod_security server configuration.

“Both modules have a property to limit the maximum length of input/output strings.
For FastCGI, you would need to adjust this value: FcgidMaxRequestLen 10485760
For mod_security, SecResponseBodyLimit 10485760

I suppose that you would need to ask hosting provider to adjust those settings in configuration.”

Also, keep PHP Memory limit 256Mb.

Regards

Hello,

Do you use the latest version of our theme? If no then, please, update theme and check if it helps. In case if the problem still remains then provide us the link to your site and temporary admin panel and FTP access.

Regards

Hello,

By default, My account is placed in the menu for the mobile devices in our theme http://prntscr.com/i0quq0 I can help you to add the icon if you want and hide the text. I can also help you and enable top bar for the mobile devices and show the My account link there http://prntscr.com/i0qwyw
But we don’t have the option to move it to the main mobile header area and it requires additional customization of php files. In this case you need to contact WPKraken team.

Regards

Hello,

Check this topic https://www.8theme.com/topic/search-outside-the-menu-in-mobile/#post-181913

Reply time on the support forum is up to 24 hours and depends on the number of requests. We are sorry if you faced some delay. You’ll always get the answer, be sure.

Regards

Hello,

To disable Newsletter go to Theme Options > E-Commerce > Promo Popup > disable the link in the header or disable it at all.

To make my account link bold add the following code to Theme Options > Styling > Custom CSS

.top-links .my-account-link:before, .top-links .login-link a {
    font-weight: bold;
}

Regards

Hello, @Walid

Thank you for your help!

Regards