Do you use the latest version of our theme? If no then, please, update theme and check if it helps. In case if the problem still remains then provide us the link to your site and temporary admin panel and FTP access.
Hey, I updated the PW on the panel and tested. Works now.
The Bug behaves as follows: Our search worked fine up until a week or two ago. It used to search our products for any keyword, but instead now just jumps to the product list of all products, ranked by best seller. Example the search “schokolade” should show the chocolate type products we have. The bug also shows on mobil.
Interesting note: If you type in “schokolade” or any other keyword but NOT hit enter on desktop, an overview gets displayed with the correct results. But as soon as you hit enter, the list of all products gets displayed instead of the correct results.
Thanks for your quick response!
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Problem is caused by Facebook Pixel plugin. If you deactivate everything works fine. I have checked with the default WooCommerce theme and search by products also does not work if plugin is enabled http://prntscr.com/i1pkzm