Try to disable these third-party plugins https://prnt.sc/6rSRPJdmkTX- and then check the product again. Do you still have all these requests?
Regards
Olga Barlow
Participant
June 16, 2022 at 14:33
Hello,
I see that you created and use some Elementor header, not a built-in header builder. So, could you, please, explain in more detail: do you need help with the Elementor header builder or with the XStore built-in header builder?
Regards
Olga Barlow
Participant
June 16, 2022 at 14:30
Hello,
Yes. We’ll disable autoload for the studio in the next update.
Regards
Olga Barlow
Participant
June 16, 2022 at 14:29
Hello,
Read this post https://wp-staging.com/docs/copy-staging-site-to-live-site/
In general, this question is not related to theme support, so it would be better if you contact WordPress support to get detailed information about pushing staging site changes to production.
Unfortunately, we don’t have a selector to choose what categories to show there. You can submit a feature request https://www.8theme.com/taskboard/
If you change the Order for these categories (Asc for the first one and desc for the second one), you’ll get different categories in these 2 elements.
Regards
Olga Barlow
Participant
June 16, 2022 at 12:03
Hello, @legidijus
Provide us with temporary WP Dashboard access. We’ll check the issue in more detail.
Regards
Olga Barlow
Participant
June 16, 2022 at 10:32
Hello,
Thank you for using our theme and sorry for any inconvenience you faced.
Could you, please, provide us with WP Dashboard access to your site to check the optimization settings that you use?
Our theme does not have such an option as the image for the product tags. You can submit feature request here https://www.8theme.com/taskboard/
OUr developers will check and maybe implement such an option.
Regards
Olga Barlow
Participant
June 15, 2022 at 18:57
Hello,
Fatal error caused by TFPosts Addon For Elementor https://prnt.sc/A9nmBzIsSPeE
Contact the plugin author and ask them to fix the issue. We are not responsible for third-party plugins. Update all the other third-party plugins to the latest versions.
Regards
Olga Barlow
Participant
June 15, 2022 at 16:40
Hello,
Provide us with WP Dashboard access, please.
Regards
Olga Barlow
Participant
June 15, 2022 at 15:34
Hello,
Provide us with WP Dashboard and FTP access to your site to check the issue in more detail and help you.
Regards
Olga Barlow
Participant
June 15, 2022 at 15:32
Hello,
There are errors in the console https://prnt.sc/ZVmZbS8u2p9d
Install Really Simple SSL plugin to fix the mentioned issues.
1) Login issue is not related to our theme because it appears even with the default Storefront theme https://recordit.co/1Hbr8r6Hfa So, try to disable all the third-party plugins and check if it helps. If not then contact WooCommerce support.
2) I don’t see issues with the footer and actually, I don’t see a black footer like on your screenshot.
3) Go to Theme Options > Mobile panel and set different colors for the mobile background color and icons color. Now it’s white for both https://prnt.sc/W0mSwwI542XT
Regards
Olga Barlow
Participant
June 15, 2022 at 14:45
Hello,
Sorry for the delay in answering. Could you, please, provide us with phpMyAdmin access to your DB. We need to make code improvements and check if that works.
Regards
Olga Barlow
Participant
June 15, 2022 at 14:24
Hello,
Glad to hear that you sorted out! Have a good day.
Regards
Olga Barlow
Participant
June 15, 2022 at 11:02
Hello,
I don’t see issues with the multiple header editing and with changes of the bg color of the header etc https://recordit.co/MKY2iavF8m
So, just edit the header according to your needs and clear the cache.
We don’t have a built-in element that allows implementing that. So, either look for a third-party plugin that comes with something similar or submit an additional customization request here.
Regards
Olga Barlow
Participant
June 15, 2022 at 10:20
Hello,
We are glad to hear that you sorted out. Unfortunately, we are not developers of that plugin, we suggest that our users to implement a wishlist functionality but don’t have options in our theme to speed up that. Try to contact plugin developers with this question.
Regards
Olga Barlow
Participant
June 15, 2022 at 08:06
Hello,
Could you, please explain your issue in more detail? I’m not sure that fully understand the problem. Maybe provide us with a screenshot or video.
Regards
Olga Barlow
Participant
June 15, 2022 at 08:03
Hello,
Do you use the cache plugin? Which one do you use? You need to enable a separate cache for the mobile devices in the cache plugin setting.
Or if you don’t want to enable that then disable Mobile header optimization option in Theme Options > General.
Regards
Olga Barlow
Participant
June 15, 2022 at 07:59
Hello,
Our theme does not lock anything. The only error that you may face after domain changing could be autoupdate of theme or bundled plugins but any 404 error. So, if you faced 404 error after moving your site our theme is not the reason of that.
You can use the Duplicator plugin to easily move your site from one domain to another one.
