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Lose the mobile menu configuration automatically

This topic has 4 replies, 3 voices, and was last updated 1 years, 10 months ago ago by Olga Barlow

Sergi

Participant

June 14, 2022 at 10:22

Hello,

When I update from any Xstore customization option I lose the mobile menu configuration automatically.

https://prnt.sc/xFeeI-MxYHk6

To get it back I go to Xstore -> Theme Settings -> Mobile Panel and update. And it works fine again until something is updated again.

Where can I look for the error?

Thanks

#325899 Copied Theme version: 8.2 WooCommerce version: 6.5.1

3 Answers

Rose Tyler

Support staff

June 14, 2022 at 12:18

Hello,

Do you resize the browser window without page re-loading? I suppose your customers won’t re-size browser window using Dev tools.

Regards

#325910 Copied

Sergi

Participant

June 14, 2022 at 16:05

I have used the browser to do the image capture. It is displayed badly from the iphone and android mobile

#325941 Copied

Olga Barlow

Support staff

June 15, 2022 at 08:03

Hello,

Do you use the cache plugin? Which one do you use? You need to enable a separate cache for the mobile devices in the cache plugin setting.

Or if you don’t want to enable that then disable Mobile header optimization option in Theme Options > General.

Regards

#326011 Copied
Tagged: automatic, configuration, lose, mobile menu, themes, woocommerce, wordpress
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