Forum Replies Created

Viewing 30 posts - 23,371 through 23,400 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 7, 2018 at 17:16

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 7, 2018 at 15:15

    Hello,

    Install Loco Translate plugin, then go to Loco Translate > Plugins > WooCommerce > edit your translation and press Sync button. After that search for strings that you need to translate.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 7, 2018 at 10:56

    Strange. Try to check from the other PC.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 7, 2018 at 10:32

    Hello,

    Use

    .filter-content .woocommerce-pagination {
        display: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 7, 2018 at 10:29

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 7, 2018 at 10:29

    Hello,

    You are using slider element there. Go to Pages > edit page > edit the Products element and go to Slider settings tab. There you’ll find options to set the number of products per view for every mobile device.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 7, 2018 at 10:21

    Hello,

    1) We have fixed the problem. That text you can change in Theme Options > Contact form & Registration to the default language. After that go to WPML > String translation http://prntscr.com/kfnrn1

    2) I don’t see problems with the translation of the error messages https://gyazo.com/7e404e7919aba1d9bde7b9e77e7120bd

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 7, 2018 at 09:22

    Hello,

    Please, provide me the link to the page where it does not work.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 7, 2018 at 09:19

    Hello,

    1) It’s because of the custom logo used for that page https://gyazo.com/a41eab599f9e61e1615206aaab25b7e8

    2) The same for the footer. Custom footer was used for that page.

    What other problems do you have?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 7, 2018 at 09:19

    Hello,

    1) It’s because of the custom logo used for that page https://gyazo.com/a41eab599f9e61e1615206aaab25b7e8

    2) The same for the footer. Custom footer was used for that page.

    What other problems do you have?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 7, 2018 at 09:00

    Hello,

    Check now. Is it ok?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 7, 2018 at 09:00

    Hello,

    Check now. Is it ok?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 7, 2018 at 08:36

    Hello,

    Yes, sure. We’ll be waiting for your reply.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 7, 2018 at 08:35

    Hello,

    I’m glad to hear that. Feel free to contact me if you need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 7, 2018 at 08:34

    Hello,

    If you want to add search by additional post type contact WPKraken team with customization request.

    Additional customization is outside the scope of our support https://themeforest.net/page/item_support_policy

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 7, 2018 at 08:31

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 6, 2018 at 17:06

    Hello,

    Code of the mini cart content you can find in xstore/framework/woo.php file, etheme_cart_items function. If you plan to edit the content then copy this function into child theme functions.php and do the necessary changes.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 6, 2018 at 16:58

    Hello,

    Please, provide temporary Dashboard and FTP access to your files to check the problem and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 6, 2018 at 16:52

    Hello,

    1) a) Make sure that you have enough disc space on your server to download and extract zip files.
    b) Try to deactivate theme in Theme Options and activate it again using your purchase code. Try to install plugins again (Appearance > Install plugins)

    2) a) Create variable product following the WC instructions https://docs.woocommerce.com/document/variable-product/
    b) Go to Theme Options > E-Commerce > Single Product > Page Layout > choose the one from the screenshot http://prntscr.com/kfdc02 and Enable slider for gallery images > Off

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 6, 2018 at 16:49

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 6, 2018 at 16:48

    Hello,

    There is no such option for the WooCommerce product page or product category page. All the available sorting settings you can find in Appearance > Customize > WooCommerce > Product Catalog.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 6, 2018 at 16:47

    Hello,

    Yes, it’s compatible.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 6, 2018 at 16:31

    Hello,

    The link does not work http://prntscr.com/kfd0kb

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 6, 2018 at 15:57

    Hello,

    The easiest way to change that string will be using translation. Install and activate Loco Translate plugin. Then go to Loco translate > Themes > WooPress and press “create translation” > choose your default language to create translation and instead of real translation just find Product Description and in the translation add Game Description. Save and voilà, check the frontend.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 6, 2018 at 15:47

    Hello,

    Ok, I’m glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 6, 2018 at 15:46

    Hello,

    You are welcome.
    Next time it will be good if you can provide us with temporary Dashboard access then we’ll be able to help you faster and then explain what we did to solve the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 6, 2018 at 15:44

    Hello,

    This option is not related to our theme, it’s WooCommerce plugin option. So, please, enable the default WooCommerce theme storefront and check if you have the same effect. If yes then contact WC plugin support. If no then reply back and provide temporary Dashboard and FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 6, 2018 at 15:40

    Hello,

    1) We have fixed it on your site and also fix will be included in next theme update. Check now the fixed menu.
    2) We have updated WPBakery and Ultimate Addons on your site. Next time if you need to update bundled plugin go to the Downloads page on our site and use archives attached there for the manual plugins update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 6, 2018 at 15:20

    Hello,

    Please, provide temporary access to your Dashboard and FTP, we’ll check what could be the reason of your issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 6, 2018 at 15:18

    Hello,

    Please, update the Royal theme to latest version 4.5 and if after that you still have this issue reply back and provide:
    1) – Link to your Dashboard
    – temporary Username
    – temporary Password
    2) – FTP host
    – FTP user
    – FTP password.

    Regards

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Viewing 30 posts - 23,371 through 23,400 (of 30,337 total)
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