Check now. We made changes in both parent and child themes (parent theme changes will be included in next theme update). So upload them to your dev site.
Regards
Olga Barlow
Participant
January 5, 2019 at 11:56
Hello,
1) Make sure that you are using WPBakery page builder plugin of the 5.6 version (Plugins > check the plugin version). If not then disable the plugin, delete and then go to Appearance > Install Plugins > install WPBakery plugin again and you’ll get the latest version.
Product category page inherits the shop page layout, including widget area. So, to change/add widgets there go to Appearance > Widgets > add/change widget into Shop widget area.
Regards
Olga Barlow
Participant
January 5, 2019 at 11:50
You are welcome!
Regards
Olga Barlow
Participant
January 5, 2019 at 11:49
Hello,
We sent your issue to our developers. They will be able to check the problem on Tuesday. I’ll inform you once they fix the issue. Don’t change access before my next message.
Sorry for this delay.
Regards
Olga Barlow
Participant
January 5, 2019 at 11:34
Hello,
I don’t see the video button anymore.
Try to add the following code to make bg transparent .mfp-bg {background: transparent;}
If it does not help add the video button back to allow me to inspect the element and provide you 100% correct custom.
Regards
Olga Barlow
Participant
January 4, 2019 at 12:52
I’m glad to hear that.
Regards
Olga Barlow
Participant
January 4, 2019 at 11:33
Hello,
5.0 was the major theme update where we made improvements not just PHP, JS code but also CSS and UI/UX, you can check the changelog and demo https://xstore.8theme.com/update-history/
I have changed theme settings (Typography options, Breadcrumbs options, Header options, Menu options) and added some custom styles to child theme to get back some old styles that I could. Check the site now, please, and let me know your thoughts.
I did not face any blank page during my work on your site, so check the server error logs to find out what problems caused the white screen. Also, describe in more details other WoCommerce bugs that you have, we’ll check if they are related to our theme.
Also, provide temporary Dashboard and FTP access to your site.
Regards
Olga Barlow
Participant
January 3, 2019 at 17:37
Hello,
It’s because quantities-and-units-for-woocommerce plugin adds the too large min-width for the qty input. Add the following code to custom CSS (Theme Options > Custom CSS) to fix it:
We have checked your site and don’t see the difference on mentioned pages in any browser. Could you, please, provide screenshot for better understanding?
Regards
Olga Barlow
Participant
December 29, 2018 at 11:29
You are welcome.
Regards
Olga Barlow
Participant
December 29, 2018 at 11:27
You are welcome!
Regards
Olga Barlow
Participant
December 29, 2018 at 11:26
Hello,
Provide me Dashboard access to site where you are trying to deactivate theme.
Regards
Olga Barlow
Participant
December 27, 2018 at 11:40
Hello,
Seems Image Carousel element causes the bug. We’ll fix it in next update. Meanwhile, I have changed the element to another one. Check if this is ok for you.
Regards
Olga Barlow
Participant
December 27, 2018 at 09:31
Thank you!
Regards
Olga Barlow
Participant
December 26, 2018 at 17:56
Hello,
You have added HTML code in Footer Copyrights Right widget area http://prntscr.com/lzsx3w
It caused your problem. Remove the incorrect code.
Regards
Olga Barlow
Participant
December 25, 2018 at 10:55
Hello, @arj-89
Thank you for your answer but in this case, it’s a little bit different code. RTL issue with the WPBakery 5.6 will be fixed in the next theme update that we plan at the and of the week.
