Change Email here in Support-Forum

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  Tagbag

  |

  Participant

  | December 27, 2018 at 5:52 pm

  Hey,

  can u tell me how to change the email address here in the forum pls?

  Regards

  Theme version: 5.1.3

  #206417 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | December 28, 2018 at 8:05 am

  Hello,

  Thanks for the question.
  Please go to account page https://www.8theme.com/account/ > Account Settings > https://prnt.sc/m0h8m2
  Feel free to ask if you have any other questions.

  Regards

  #206425 copied to clipboard
  

  Tagbag

  |

  Participant

  | December 28, 2018 at 2:37 pm

  Yeah, but it does not want to change :/ i can only change my name, password and description. The e-mail field is unclickable

  Regards

  #206439 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | December 28, 2018 at 3:04 pm

  Oh I see. This email address cannot be changed because information about purchases is connected with it, in DB.

  Regards

  #206442 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | December 28, 2018 at 3:08 pm

  Why do you want to change the email?
  You can create a new account with the desired email but in this case, you need to remove purchase code from the current account and use it for the new one.

  Regards

  #206443 copied to clipboard
  

  Tagbag

  |

  Participant

  | December 28, 2018 at 3:13 pm

  my current email is from 1&1 – Hosting. But I will soon terminate my contract because I will be away for a long time. Then the email will not exist anymore ^^. So I will make a new account. Thank you Rose.

  Regards

  #206444 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | December 28, 2018 at 4:01 pm

  You’re welcome!
  We wish you a Merry Christmas 🙂

  Regards

  #206446 copied to clipboard

  1
  

  Tagbag

  |

  Participant

  | December 28, 2018 at 5:11 pm

  I wish you a Merry Christmas , too. Thank you 🙂

  #206455 copied to clipboard
  

  Olga Barlow

  |

  Keymaster

  | December 29, 2018 at 11:29 am

  You are welcome.

  Regards

  #206463 copied to clipboard

  1
  

  Tagbag

  |

  Participant

  | January 5, 2019 at 12:55 pm

  Is it also possible to delete this account? Or can he still survive without a license?

  Regards

  #206682 copied to clipboard
  

  Olga Barlow

  |

  Keymaster

  | January 5, 2019 at 1:04 pm

  Hello,

  I can delete an account if you want, just confirm it. Actually, if you let me know the new email I could try to change it for your account.

  Regards

  #206684 copied to clipboard
  

  Tagbag

  |

  Participant

  | January 5, 2019 at 1:13 pm

  Ah, it would be awesome if you could change the mail 🙂 I write you the new mail in the “private content”. Thank you very much!

  Regards

  

  Content is visible for topic creator and
  support staff only.

  #206685 copied to clipboard
  

  Olga Barlow

  |

  Keymaster

  | January 5, 2019 at 5:02 pm

  Hello,

  Check now, please.

  Regards

  #206691 copied to clipboard

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