Change Email here in Support-Forum

Hey,

can u tell me how to change the email address here in the forum pls?

Regards

Theme version: 5.1.3

Hello,

Thanks for the question.
Please go to account page https://www.8theme.com/account/ > Account Settings > https://prnt.sc/m0h8m2
Feel free to ask if you have any other questions.

Regards

Yeah, but it does not want to change :/ i can only change my name, password and description. The e-mail field is unclickable

Regards

Oh I see. This email address cannot be changed because information about purchases is connected with it, in DB.

Regards

Why do you want to change the email?
You can create a new account with the desired email but in this case, you need to remove purchase code from the current account and use it for the new one.

Regards

my current email is from 1&1 – Hosting. But I will soon terminate my contract because I will be away for a long time. Then the email will not exist anymore ^^. So I will make a new account. Thank you Rose.

Regards

You’re welcome!
We wish you a Merry Christmas 🙂

Regards

I wish you a Merry Christmas , too. Thank you 🙂

You are welcome.

Regards

Is it also possible to delete this account? Or can he still survive without a license?

Regards

Hello,

I can delete an account if you want, just confirm it. Actually, if you let me know the new email I could try to change it for your account.

Regards

Ah, it would be awesome if you could change the mail 🙂 I write you the new mail in the “private content”. Thank you very much!

Regards

Content is visible for topic creator and
support staff only.

Hello,

Check now, please.

Regards