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Filter Bug - by Hugo - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 5 years, 3 months ago ago by Rose Tyler

Hugo

Participant

January 3, 2019 at 13:25

Hi,

When I select some size in the store filter, there is a bug. The filter options disappear, the top is broken and the footer disappears.

#206592 Copied Theme version: 5.1.3 WooCommerce version: 3.5.2

7 Answers

Rose Tyler

Support staff

January 3, 2019 at 13:33

Hello,

What version of XStore Core plugin do you use?

Regards

#206593 Copied

Hugo

Participant

January 3, 2019 at 13:45

Xstore Core Plugin version 1.1.8

#206594 Copied

Rose Tyler

Support staff

January 3, 2019 at 13:58

In this case, you need to update XStore theme to 5.1.4 version – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.8theme.com/update-history/

Regards

#206595 Copied

Hugo

Participant

January 3, 2019 at 17:14

Already updated and the issue continues.

#206615 Copied

Olga Barlow

Support staff

January 3, 2019 at 17:44

Hello,

I don’t see this issue https://gyazo.com/6c11810452857a3c788b5e00e56788a5
Could you provide me screenshot for better understanding and describe your actions step by step to reproduce the problem?

Also, provide temporary Dashboard and FTP access to your site.

Regards

#206619 Copied

Hugo

Participant

January 4, 2019 at 12:59

Hi,

I Changed some settings in the filter widget and i think the problem is solved.
Thanks for your time.

regards

#206653 Copied

Rose Tyler

Support staff

January 4, 2019 at 13:14

Hello,

We are glad that the problem was solved.

Regards

#206657 Copied
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