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Viewing 30 posts - 22,261 through 22,290 (of 30,337 total)

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Olga Barlow

Participant

March 6, 2019 at 11:48

Hello,

Filter plugins do not allow to exclude products from the shop page. Filter plugins, as a rule, allows you to add filter widget to the shop sidebar with options to filter by: category, product attribute, on stock status, price or similar. But the shop page displays all the products if you visit it.
If you don’t want to show some category on the shop page at all you may try WooCommerce snippets, for example, https://docs.woocommerce.com/document/exclude-a-category-from-the-shop-page/

Regards

#210478 Copied In reply to: Hide a product variation
Olga Barlow

Participant

March 6, 2019 at 11:01
P.S. We found that you copied all the minified CSS styles of parent theme to child theme. Why did you do that? Child theme is created to overwrite only some styles that you want to change, not all the parent theme styles. For example, you want to change the bg color for the buttons then you need to add the only code below to the child theme style.css

.button, .btn, input[type=submit], form button { background-color: #cbeaeb!important; }

You would face style issues after the next theme updates because you won’t get the fix of the style bugs because of your overwriting.

Regards
#210477 Copied In reply to: Instagram widget
Olga Barlow

Participant

March 6, 2019 at 10:16

Hello,

Did you edit the page code using default editor to add links? It breaks the page structure http://prntscr.com/mtyc9i Don’t do this! Use the columns settings to add links for the columns http://prntscr.com/mtyf8v To change the number of slides use Instagram element options for the slider http://prntscr.com/mtyg3qColumns option works only if you don’t use the slider.

I have passed your issue with pause on hover and number of elements that slide on mobile to our developers. I’ll inform you once they find the reason of the problem.

Regards

#210476 Copied In reply to: Instagram widget

Olga Barlow

Participant

March 6, 2019 at 09:43

Hello,

Thank you for your understanding!

Regards

#210475 Copied In reply to: error on home page

Olga Barlow

Participant

March 5, 2019 at 19:19

Hello,

Maintenance mode is enabled and we can’t check your site to find out what design type of the product page you enabled and give you correct instructions. Please, provide temporary Dashboard access to check the site and help with your questions.

Regards

#210454 Copied In reply to: Price near add-to-cart button

Olga Barlow

Participant

March 5, 2019 at 19:13

Hello, @montse

These problems with Portfolio will be fixed in the next theme update. The functionality of the Portfolio should be improved, so we can’t give you a ready solution right now. Please wait for the update.
Thanks for understanding.

Regards

#210452 Copied In reply to: error on home page

Olga Barlow

Participant

March 5, 2019 at 19:10

Hello,

1) If you have the error while using the Loco translate plugin then probably you have some server limits check this post https://localise.biz/wordpress/plugin/faqs/ajax-errors
In case you use poEdit then sync translation with the updated pot file http://prntscr.com/mtnvur
I have uploaded the updated po, mo files to your server. You need to translate these strings.

2) I see. We’ll fix width in next theme update and also will add the links for the categories. Meanwhile, I have added the custom CSS to fix the width issue for you.

Regards

#210451 Copied In reply to: Final tuning on XStore website

Olga Barlow

Participant

March 5, 2019 at 17:04

Hello,

There is no option to add the popup there. By the way, in your previous messages you wanted to hide notification https://www.8theme.com/topic/shopping-cart-5/#post-198073 and we provided code to hide it http://prntscr.com/mtmb3j http://prntscr.com/mtmbag. Now you want to show the notification. I’m confused a little bit.

Regards

#210448 Copied In reply to: Store Page – Successfully added to your shopping cart

Olga Barlow

Participant

March 4, 2019 at 18:31

Hello,

Unfortunately, additional customization is outside the scope of basic theme support according to ThemeForest support policy. We can help you only with existing theme options and parent theme and are not responsible for the child theme code. If you need help with your custom code submit customization request to Codeable team.

Regards

#210408 Copied In reply to: WooCommerce Product Category display Type options: Add an option to display none

Olga Barlow

Participant

March 4, 2019 at 18:20

Hello,

1) Don’t check “One-page navigation” option for the page if you don’t use the custom menu and anchors on the page. It was the reason of the problem with the active menu link for the SEO page.

2) By default active menu item use the main color(Theme Options > Styling > Main color), you chose transparent. That’s why you face this issue. So, either change Main color for the active elements to #5594cd for example or use Typography > Menu > Menu 2,3 level (hover, active) color to change it to what you need.

3) If you installed and keep Wishlist plugin enabled you should create Wishlist page to avoid problems with body classes. If you don’t need Wishlist then go to Plugins > disable YITH Wishlist plugin.

Regards

#210407 Copied In reply to: some features are not working

Olga Barlow

Participant

March 4, 2019 at 17:51

Hello,

Archive page (shop page) does not have such popup by default. If you add the product on the shop page you just see some opacity for the product during adding to cart. You can disable the Ajax add to cart on the shop page from WooCommerce > Settings > Products > Add to cart behaviour > uncheck Enable AJAX add to cart buttons on archives, then you’ll get the message that your product was added to cart + link to cart.

Regards

#210406 Copied In reply to: Store Page – Successfully added to your shopping cart

Olga Barlow

Participant

March 4, 2019 at 17:42

Hello,

If you want to display title and number in 2 different rows then edit the text of the text widget and add it into 2 different paragraph tags. If you want to display it in 1 lone with correct order use span, for example
<a href="tel:+972-54-9270289">לרכישה טלפונית התקשרו אלינו: <span style="white-space: nowrap;">972-54-9270289 </span> </a>.

Regards

#210405 Copied In reply to: payment method page

Olga Barlow

Participant

March 4, 2019 at 17:33

Hello,

This type of header does not display top bar because main header already includes top bar widget areas. Top panel is a part of the top bar that’s why it’s missing. I have made some additional customization to show the top panel without left and right top bar widget areas. Changes were made in xstore-child/headers/two-rows.php and child theme style.css. Check the site now. You can edit the top panel content from Static Blocks > top panel.

Regards

#210404 Copied In reply to: Modify template default

Olga Barlow

Participant

March 4, 2019 at 10:21

Hello,

There is no such option by default in WooCommerce plugin, our theme is not responsible for display type. If you want to customize some functionality you need to use child theme, you can find child theme archive in the Downloads area of your account. Then you won’t lose your modification after theme update.

Regards

#210373 Copied In reply to: WooCommerce Product Category display Type options: Add an option to display none

Olga Barlow

Participant

March 4, 2019 at 10:06

Hello,

Unfortunately, WooCommerce External/Affiliate product does not have variations https://docs.woocommerce.com/document/managing-products/#section-16 You have the attributes for the products http://prntscr.com/msx50c but there is no option to add variations.
It’s not related to theme but to WooCommerce plugin.

Regars

#210370 Copied In reply to: Showing Variations on Single Product page from imported Woozone products?

Olga Barlow

Participant

March 3, 2019 at 12:38

Hello,

Provide Dashboard and FTP access to your site to check the problem in more details.

Regards

#210315 Copied In reply to: search function seems not working

Olga Barlow

Participant

March 3, 2019 at 12:35

Hello,

Explain your questions in more details, please.

Regards

#210314 Copied In reply to: SIDEBAR SHOP

Olga Barlow

Participant

March 3, 2019 at 12:33

Hello,

Create a separate menu for the mobile and add all the necessary links from both menus to the newly created menu, choose the menu location – mobile menu.

Regards

#210313 Copied In reply to: Mobile menu

Olga Barlow

Participant

March 3, 2019 at 12:31

Hello,

Please navigate to Network Admin Area >>> Settings >>> Upload Settings and add the necessary file types into it. Ensure that the file types are separated with space, not by a comma.

Regards

#210312 Copied In reply to: Upload products from csv. files

Olga Barlow

Participant

March 3, 2019 at 12:27

Hello,

We don’t have these options by default. It’s possible to implement by additional customization. You can submit customization request here.

Regards

#210311 Copied In reply to: MOBILE SIDEBAR and CART

Olga Barlow

Participant

March 3, 2019 at 12:23

Hello,

1) We can’t sing in using the access that you provided. Please, check the user and pass and reply back.
2) If you post the access to your Dashboard/FTP use the private content area because in other case all the users could see this info.

Regards

#210310 Copied In reply to: Broken Code appear below Best brands Title

Olga Barlow

Participant

March 2, 2019 at 12:34

Hello,

Provide us with Dashboard access to your site to check.

Regards

#210282 Copied In reply to: Broken Code appear below Best brands Title

Olga Barlow

Participant

March 2, 2019 at 11:18

Hello,

Great. Have a good weekend.

Regards

#210277 Copied In reply to: Footer Font and Color CSS Customization

Olga Barlow

Participant

March 2, 2019 at 11:17

Hello,

The problem caused by Jetpack door WordPress.com plugin and lazy loading option of that plugin. Once I disabled plugin everything is ok. So, contact plugin author about this.

Custom code that you mentioned you can remove from custom CSS, it’s not necessary after 5.0 theme update.

Regards

#210276 Copied In reply to: Berocket Ajax product filter

Olga Barlow

Participant

March 2, 2019 at 10:33

Hello,

We don’t see the red color for these menu items http://prntscr.com/ms6mdw

Regards

#210275 Copied In reply to: Modify template default

Olga Barlow

Participant

March 2, 2019 at 10:30

Hello,

You are using CloudFlare CDN. Clear CDN cache to apply changes.

Regards

#210274 Copied In reply to: Navigation menu on Mobile colour black

Olga Barlow

Participant

March 1, 2019 at 15:42

You are welcome!

Regards

#210253 Copied In reply to: "Hide out of stock from catalog" option do not work

Olga Barlow

Participant

March 1, 2019 at 13:24

Hello,

Now access works but change the destination folder for our user because you provided access to empty directory http://prntscr.com/mrt7my

Regards

#210234 Copied In reply to: error on home page

Olga Barlow

Participant

March 1, 2019 at 10:39

Hello,

Also, you can find all the import files in the Downloads area https://www.8theme.com/downloads – XStore import files archive.

Regards

#210215 Copied In reply to: Access to demo static block codes

Olga Barlow

Participant

March 1, 2019 at 10:37

Hello,

You can’t use them independently because our theme use etheme.min.js by default and etheme.min.js file already includes all the files above and you get conflict.

Regards

#210214 Copied In reply to: Using etheme.js instead of etheme.min.js?
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Viewing 22,290 results - 22,261 through 22,290 (of 30,337 total)

Viewing 30 posts - 22,261 through 22,290 (of 30,337 total)

← 1 2 3 … 742 743 744 … 1,010 1,011 1,012 →

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