Hello,

What is your WP role: editor or admin? WPBakery has known issue with WP roles and does not allow to use WPBakery for the custom posts types if you logged in as the editor or store manager etc, only for admin. So, try to login as admin and check if you have the editor buttons.

I have passed the problem with topic creation to our developers. They will check and I’ll inform you about the answer.

Regards

Hello,

1) To change the order of the featured image and product gallery add the following code to Custom CSS

.gallery_vertical .woocommerce-product-gallery {
     -webkit-box-direction: normal;
    -ms-flex-flow: row;
    flex-flow: row;
}

2), 3) There is no option by default to add 2 different tables in the product description to show them for the single product and for the product grid. You can disable short description for the Quick View http://prntscr.com/mwuu7b . 2 different options to add different descriptions could be added only by additional customization. If you don’t have PHP skills you can submit the request to Codeable team.

4) To change the width of the description column for this type of layout copy woopress/woocommerce/content-single-product.php file to child theme, find the code http://prntscr.com/mwxt3b and change classes to http://prntscr.com/mwxsvc

5) You can try Additional information block option http://prntscr.com/mwxuhq and Static Blocks. Create static block with the necessary content using WPBakery page builder http://prntscr.com/mwxv88 (tabs for example) and choose this static block in the Additional information block drop-down.

Regards

Hello,

1) Why do you use pages to create content and don’t use static blocks from the start? You just need to enable the WPBakery for the static blocks http://prntscr.com/mwub83
2) You can create static block and translation for the static block http://prntscr.com/mwueft
3) When you create and update translation make sure that you don’t overwrite your translation by the default one http://prntscr.com/mwue1s and http://prntscr.com/mwud19

Also, if you have the new questions that are not related to the current issue, please, create a new topic. Don’t use 1 topic for all the problems you faced to avoid confusion.

Regards

Hello,

Built-in search includes search by posts, pages, products (description, title, SKU) by default. There is no option to search by brand, tags etc. We did not test search plugins with our theme and especially search by built-in brand option, so, we can’t recommend anything, unfortunately. Actually, I suppose if you want to search bu built-in brand then you will need additionally customize either theme or plugin. You can contact Codeable or WPkraken teams to submit customization request and get the quote.

If you use third-party search plugin you will need to replace our search by the plugin search field. If you choose theme customization then you don’t need to replace search.

Regards

Hello,

You are welcome!

Regards

Hello,

Check now. We have added custom CSS to child theme style.css to fix the problem.

Regards

Hello,

If you check the page that you provided you’ll see that paddings of the text are much bigger than you used http://prntscr.com/mw9ef7 So, if you set the paddings for your text in vw http://prntscr.com/mw9dsm you’ll get almost the same result https://gyazo.com/b752328cd125c2d00f9da891b3c857ca
Also, probably you saw all the images on your example have some space above and below the pictured things http://prntscr.com/mw9thq it allows to avoid cutting during resize.

If you use bg cover for the column, please, check the documentation on how the bg cover works to understand the main point and choose the correct values for the paddings, margins etc https://www.w3schools.com/cssref/css3_pr_background-size.asp

Regards

Hello,

Provide us with screenshot for better understanding where you want to put the menu categories.

Regards

Hello,

Thank you. We have passed your request to our developers and will inform you once they find the reason of the problem.

Regards

Hello,

Problem caused by Lazy Load by WP Rocket plugin. If plugin is enabled then icons are not visible even on the desktop.

Regards

Hello,

There is such notification by default https://prnt.sc/muj80h
If WooCommerce Splash Popup plugin is enabled there is no this notification. Contact plugin author to fix this issue.

Regards

Hello,

1) Ok, we’ll try to fix problem with images sliding. I’ll inform you once our developers finish.
You can’t wrap the WPBakery shortcodes to a tag because it breaks the elements. By default neither text element nor separator with text, column have the link option. Massive addons plugin allows you to add the link for your column. If you want to disable this plugin and don’t use this option and want to use a tag then use either use default elements that have the link option (for example custom heading http://prntscr.com/muhee8 , banner http://prntscr.com/muhgpv ) or HTML element http://prntscr.com/muhby5 and HTML code + custom CSS to create divs like banners, and heading like text with the separator.

2) Point is that you did not reduced file. Because you can make parent theme style.css minification using cache plugin and minification option and there is no need to copy minified styles to child theme! But you just copied whole file http://prntscr.com/muhiev and changed only some styles to redesign some elements. Child theme style.css is not created to overwrite the whole style.css of the parent theme but just to add some of your custom styles in addition or overwrite only some local styles. For example http://prntscr.com/muhmjv
Do you understand me? So, I would recommend you to split the custom styles and parent styles and leave in child theme only custom styles(you can use the minified form if you want).

Regards

Hello,

The accordion element does not have a typography option. So, you can change it by custom CSS

.vc_tta-panel .vc_tta-panel-heading span {
    font-family: "Open Sans";
}

Regards

Hello,

Yes, sure. Add the following code to child theme style.css

.header7 .logo img {
    max-width: 500px;
}

Regards