Search function seems not working - by KThomas

This topic has 6 replies, 3 voices, and was last updated 5 years, 1 months ago ago by Rose Tyler

  • Avatar: Thomas_Tam
    KThomas
    Participant
    March 3, 2019 at 00:31

    Hi Support,

    I tried a header and mobile search function, it seems not working. Maybe after I updated the latest version. But not sure.

    Thanks and Best Regards,
    Thomas

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 3, 2019 at 12:38

    Hello,

    Provide Dashboard and FTP access to your site to check the problem in more details.

    Regards

    Avatar: Thomas_Tam
    KThomas
    Participant
    March 3, 2019 at 14:30

    Hi Olga,

    Please check.

    Thanks and Best Regards,
    Thomas

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2019 at 09:18

    Hello,

    Please provide correct wp-admin access.
    Also, check settings of the Search on Theme Options > AJAX Search.

    Regards

    Avatar: Thomas_Tam
    KThomas
    Participant
    March 4, 2019 at 10:15

    Hi Rose,

    You are right. My AJAX Search function all turn off.
    Now it is working fine after I enabled it.

    Thanks and Best Regards,
    Thomas

    Hi Rose,

    Can I ask you one question?
    Can I cancel the “-” and “+” from the PRODUCT CATEGORIES menu and show all sub CATEGORIES?

    Thanks and Best Regards,
    Thomas

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2019 at 10:28

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

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