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Viewing 30 posts - 22,201 through 22,230 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2019 at 12:32

    Hello,

    XStore, Royal, WooPress themes include portfolio option, so you may draw attention to these themes.
    If you want to implement portfolio using plugins you may try this one, for example, https://wordpress.org/plugins/portfolio-pro/ but we did not test it with the IDstore theme. Or check the other https://www.wpbeginner.com/showcase/9-best-wordpress-portfolio-plugins-for-designers-photographers/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2019 at 12:25

    Hello,

    Check the server error logs. What errors do you have there?
    We did not face issues with clicking on links with the W3 Total Cache plugin before. White page, as a rule, is related to the fatal error or PHP memory limit, server error logs will give the answer.

    You may also try WPRoket, WP Fastest Cache plugins.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2019 at 12:25

    Hello,

    Check the server error logs. What errors do you have there?
    We did not face issues with clicking on links with the W3 Total Cache plugin before. White page, as a rule, is related to the fatal error or PHP memory limit, server error logs will give the answer.

    You may also try WPRoket, WP Fastest Cache plugins.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2019 at 12:17

    Hello,

    We have added custom styles to custom CSS to remove width:100% for the category images.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2019 at 12:15

    Hello,

    Our developers thought that problem was related to our theme and spent a lot of time to find a reason. But once they checked the search option with the default theme they found that default search just does not work well and display results(posts) that do not include keyword https://gyazo.com/78ed7727a7805e51b8fdc07c9f7595a2
    We suppose that this issue is related to WPML but we are not sure. So, you may try to disable WPML and check and if you find that problem is related to WPML then contact WPML support.

    Use the following code to hide the date from the Ajax search results

    .results-ajax-list li .post-date {
        display: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2019 at 11:13

    Hello,

    1. If you don’t want to have the add to cart and cart widget then go to Theme Options > Shop > Just Catalog > on. And feel free to add prices.

    2. Inspect

    3. Replace all the previous code by the code below

    .type-label-1 .new, .type-label-2 .sale {
        margin-top: 0;
        padding: 10px 0;
    }
    .type-label-1, .type-label-2 {
        transform: rotate(320deg);
        border-radius: 0;
        width: 140px;
        height: auto;
    	
    }
    .content-product .type-label-1, 
    .product-images .label-product .type-label-1,
    .content-product .type-label-2, 
    .product-images .label-product .type-label-2 {
        left: -30px;
        top: 15px;
        right: auto;
    }
    .gallery_vertical .label-product {
        float: left;
    }
    .quick-view-popup .product-content .row {
        padding: 0 15px;
    }
    .single-product .product-images, .quick-view-popup .product-images {
        overflow: hidden;
        padding: 0px;
    }
    .type-label-2 .sale {
        border:none
    }

    4. If you don’t want to have the Add to wishlist buttons then go to Plugins > Disable YITH Wishlist plugin.
    5. Add the following code to custom CSS

    .wpcf7-textarea, .wpcf7-form label {
        max-width: 100%;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2019 at 10:39

    Hello, @olgalishansky@gmail.com

    Done.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2019 at 10:24

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 14, 2019 at 18:18

    Hello,

    1) This option should be enabled http://prntscr.com/mxwt4f (Theme Options > Shop)
    2) Disable mega menu and static block in menu settings http://prntscr.com/mxwuun
    3) Go to Header > Mobile header http://prntscr.com/mxwvhm

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 14, 2019 at 17:58

    Hello,

    We have some requests about this option and plan to implement this in future but unfortunately, I can’t tell you an estimated time when we release this update because it requires a lot of changes of the existing swatches system.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 14, 2019 at 17:55

    Hello,

    Add the following code to your Theme Options > Custom CSS

    .page-heading .title, .woocommerce-breadcrumb a {
        text-shadow: 1px 1px 2px #3e3e3e, 0 0 1em #5f4a38;
    }

    More shadow effects you can find here https://www.w3schools.com/css/css3_shadows.asp

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 14, 2019 at 15:57

    Hello,

    Try now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 14, 2019 at 15:56

    P.S. Could you, provide us access to your account on our site to check the problem with the creation of the new topic because we can’t reproduce the issue from another account?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 14, 2019 at 15:15

    Hello,

    What is it http://prntscr.com/mxtxch ? You should not use a tag in the attribute, you just need to add link to url attribute http://prntscr.com/mxty0j
    Don’t use Visual editor if you edit shortcode params, only HTML tab.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 14, 2019 at 15:08

    P.S. Don’t forget to increase the default image size in Appearance > Customizer > WooCommerce > Product Images > Single product image to 746px and regenerate thumbnails after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 14, 2019 at 14:58

    Hello,

    1) Did you create any sale product? http://prntscr.com/mxtf9y
    2) Improve the previous code

    .quick-view-popup .product-content .row {
        padding: 0 15px;
    }
    .single-product .product-images, .quick-view-popup .product-images {
        overflow: hidden;
        padding: 0px;
    }

    3. What exactly are you trying to implement? Maybe theme or WooCommerce plugin do not have options to implement things you want. In this case, it could be done by additional customization or using third-party plugin. Could you describe in more details or provide the screenshot for better understanding.
    4. Zoom window displays the source image. So, to have the zoom effect upload product image bigger than product image block, for example, the product image block is 746×640 http://prntscr.com/mxtma8 then your image should be 900px width at least to have zoom effect. If your images are smaller then we would recommend to disable the zoom effect in Theme Options > Single product > Zoom > Disable.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 14, 2019 at 14:42

    Hello,

    We would recommend you to deactivate theme before re-installing WP from theme options http://prntscr.com/mxtd6e Then you can re-install WP so many times you need. If you need any help with theme installation just let me know and we’ll help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 14, 2019 at 12:31

    P.S. Also, I would recommend you to edit images before uploading them to your media. For example, instead of this image http://prntscr.com/mxr77g use the next one http://prntscr.com/mxr6kz Then your grid will look nice.
    Use https://tinypng.com/ to optimize your images.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 14, 2019 at 12:27

    Hello,

    In WooCommerce settings for the images you set images width 300px http://prntscr.com/mxr33g but source image size of the category is 200×160 http://prntscr.com/mxr3po So, could you explain me how do you want to crop the image with size 200x160px to 300x300px? Upload images with width and height no less than 300px if you set image width 300 in image setting (recommended) or change image width in settings to 150px (I would not recommend this because then your images will be cropped, stretched and blurred).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 14, 2019 at 11:44

    Hello,

    1. Theme Options > Shop > Enable “Sale” icon > On.
    2. Find the following code in your custom CSS

    .product-images {
        padding: 0;
    }

    and replace by

    .single-product .product-images {
        padding: 0;
        overflow: hidden;
    }

    3) Add the following code to custom CSS

    .mc4wp-form p {
        display: flex;
    }
    .mc4wp-form input[type="email"] {
        margin: 0;
    }

    4) Category page inherits the shop page layout and styles. You can find all the options available for the shop page in the Theme options > Shop & Products Page layout and also Appearance > Customize > WooCommerce.
    5) Unfortunately, our theme does not have options to upload individual breadcrumbs image for the products and categories. Only for the simple pages ( http://prntscr.com/mxqhm9 )

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 14, 2019 at 11:10

    Hello,

    You are using too old version of the Royal theme and WooCommerce it could be the reason of the problem. We would recommend you to create a staging site (to avoid problems on the production site and be able to fix them without rush), update theme and all the included plugins to latest versions and then check the problem. In case the issue still appears then reply back with access to staging site and we’ll check it in more details. If you want we can help you with theme and plugin update, just let us know.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 14, 2019 at 10:50

    Hello, @ thisisbolo

    Yes, sure, we’ll mention that we add compatibility with the WC 3.5.5. I have sent the updated file to your registration email, so you can replace our of date file by the updated one.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 13, 2019 at 18:09

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 13, 2019 at 17:17

    Hello,

    We made changes in child theme (/xstore-child/woocommerce/content-single-product.php and child theme style.css). Check, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 13, 2019 at 16:08

    Hello,

    Yes, but be very careful using the HTML in the product title and don’t miss the close tags because it may break the structure.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 13, 2019 at 16:05

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 13, 2019 at 16:04

    Hello,

    Looks like this is compatibility issue of Ajax search and WPML. We are working to fix it. We need a little bit more time than expected. Sorry for this delay.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 13, 2019 at 14:59

    Hello, @ Sanjeev Preet

    Thank you for your suggestion. We sent your request to our developers.
    Actually, you can implement this layout by additional customization of existing vertical header structure (xstore/headers/vertical2.php and http://prntscr.com/mxbntz + custom styles to display secondary menu in the right way like on the example you provided) and use the secondary menu to create items with the images http://prntscr.com/mxbt8g

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 13, 2019 at 14:05

    Hello,

    Upload image to your media (WP Dashboard > Media > upload image, edit image and copy image link http://prntscr.com/mxauzi ). After that find in the code that I provided the following:
    <img src="link_to_your_image" alt="Cart" style="width:20px;">
    and replace link_to_your_image by link to your image.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 13, 2019 at 10:13

    Hello, Sanjeev Preet

    Seems your issue was caused by Jetpack plugin. Once we disabled plugin slider works fine.

    Regards

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Viewing 30 posts - 22,201 through 22,230 (of 30,391 total)
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