This topic has 10 replies, 3 voices, and was last updated 4 years, 11 months ago ago by Olga Barlow
I can’t use the stripe payment method anymore ; everything displays well, but when i validate the checkout , i encounter an error message and the checkout is unvalid
Could you help me find a solution please
You can test the checkout here : https://www.leshopdescoquettes.fr/commande/ (it’s still on test mode)
Do you have the problem with the default WC theme activated on your site (Storefront)?
Also, try to disable 3-rd party plugins, clear cache and check how it works then.
I’m still looking for the solution .. ask to you if needed
Have you checked how it works with the default theme?
Any of plugins affect the work of this?
Provide temporary wp-admin access so we can take a closer look.
still haven’t find .. no ..
and bit affraid to lose changes if i switch to classic theme .. i’ll let you admin log in private area
Seems you did not use the correct key, you have js error in the console http://prntscr.com/mwru9p
Follow Stripe docs https://stripe.com/docs/keys
If you have any other questions about stripe settings contact plugin author https://wordpress.org/support/plugin/woocommerce-gateway-stripe/
We are theme author and provide support for theme, not for the third-party plugins, sorry.
And i understand for the support ! But i still have a problem that could be a theme problem …
The fields for card payment are not available on checkout page :/ ..
Could you help me with that ?
I don’t see any problem with this if you set correct Stripe settings and fixed js error http://prntscr.com/mwugav
yeah, it only bugs when i reactive the test mode
It’s not our theme issue.
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