Search engine

• 

  Piotr Laskowski

  |

  Participant

  | March 14, 2019 at 8:24 am

  Hi, the search engine does not work correctly.
  Whatever I type – always the same products appear in the search results.
  I do not know how to solve this problem.
  I use your search engine in header.
  Regards

  Site URL: hidden

  Theme version: 2.0

  WooCommerce version: 2.6.4

  

  Content is visible for topic creator and
  support staff only.

  #210890 copied to clipboard
  

  Olga Barlow

  |

  Support staff

  | March 14, 2019 at 11:10 am

  Hello,

  You are using too old version of the Royal theme and WooCommerce it could be the reason of the problem. We would recommend you to create a staging site (to avoid problems on the production site and be able to fix them without rush), update theme and all the included plugins to latest versions and then check the problem. In case the issue still appears then reply back with access to staging site and we’ll check it in more details. If you want we can help you with theme and plugin update, just let us know.

  Regards

  #210904 copied to clipboard
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