Hello,

We can’t connect to FTP and get the following error:
Error: Connection closed by server

Do you have any limits for the connections from the other countries, any white/blacklist?

Regards

Hello,

1) You did not provide FTP username and also Dashboard access to your site to check the problem in more details.
2) Downgrade the WooCommerce version because Legenda is not compatible with WC 3.6 yet.
Wait till the new theme update before upgrade WooCommerce.

Regards

Hello,

Fixed.

Regards

Hello,

5) Translation works in the following way:
a) Default language here http://prntscr.com/nd834w
b) Translation here http://prntscr.com/nd83ni
Don’t see any problem with translation.

Regards

Hello,

Do you use CDN? Clear CDN cache and check again. We made some changes of the portfolio filter (Ajax filtering and Ajax pagination) and seems your site uses the cached version of CSS and JS files http://prntscr.com/nd1gk4

Regards

Hello,

Check the destination folder for this user because we have access to the empty folder only http://prntscr.com/ncti50

Regards

You are welcome. And sorry for this delay with the update.

Regards

Hello,

1) Use custom CSS to change the spacing for the necessary elements, for example, http://prntscr.com/ncsplm

.woo-vpf-mv-container {
    margin-top: 20px;
}

You can add the custom code to child theme style.css
2) Because you added that custom for the desktop only http://prntscr.com/ncsq3n
Move it to global area or child theme style.css without media query if you want to implement it for all devices.

3) Where https://gyazo.com/1291c85c0cc17d59a4fb0cf52fc5635a ?
4) Copy custom code from child theme style.css file of the dev site to production child theme style.css
http://prntscr.com/ncsrf0
Copy code from functions.php of the child theme http://prntscr.com/ncss3t
And create woocommerce folder and copy archive-product.php http://prntscr.com/ncsshx from dev to production site.
After that go to Appearance > Widgets > add the necessary widget to the custom widget area http://prntscr.com/ncst05

Regards

Hello,

Read this post http://dejanjanosevic.info/remove-index-php-permalink-in-wordpress/
This is not related to our theme. We are theme support, so we are able to help with issues related strictly to our theme, take it into account if you need help with default WordPress or WooCommerce questions. Contact WP or WC support if you have problems with default options.

Feel free to contact us anytime if you have questions related to our theme settings.

Regards

Hello,

We have made some changes in child theme functions.php, archive-products.php and style.css files to create custom sidebar for the shop page on mobile. Check if this is what you want.

Regards

Hello,

Done.

Regards

Hello,

I removed the screenshots.
I see. You are talking about Slider element, not about Image carousel element. Unfortunately, that element does not have advanced responsive options. If you want to be able to adjust layers, images on mobile devices try to create slider using Revolution slider https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
It has advanced settings to make every slide most suitable for your device.

You can install Revolution slider from Appearance > Install plugins if you have not done it yet.

Regards

Hello,

We follow the link you sent us but we can’t proceed http://prntscr.com/nb4qwq
Please, go to Users > edit our user and reset the password. Provide new password to me in Private content area.

Regards

Hello,

1) We can’t log in to your Dashboard because getting Forbidden after entering password. Please, fix it and allow us to login to the Dashboard to check the element and its settings.

2) Provide link to page where you are using the Image carousel element that is not responsive, maybe screenshot for better understanding.
3) Mobile header bg color is white. If you want to change it go to Theme Options > Header > Mobile header http://prntscr.com/nb4pd5
4) Don’t see glitch with the mobile menu. Could you explain in more details?

Regards

Hello,

If you want to change the style of the FB icon to something like this http://prntscr.com/nb4hw8 then add the following code to get the following http://prntscr.com/nb4iat (Theme Options > Custom CSS)

.et-facebook-login-wrapper i.et-facebook {
    background-color: #fff;
    color: #4f6ba3;
    padding: 2px 0 0 4px;
    border-radius: 2px;
}

Let me know if it suits your needs.

Regards