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One Product Per Row and Cannot Login as Admin

This topic has 8 replies, 2 voices, and was last updated 5 years ago ago by Olga Barlow

BlankM

Participant

April 17, 2019 at 15:40

Hello,

I just installed a new WooCommerce update and after the installation my shop shows 1 product per row instead of 4. I checked WooCommerce settings and it is still set to 4 products.

After this bug I updated Legenda theme (I was using 3.9.2 and updated to 3.9.2.1. After this change I also added keys for Google reCaptcha and I logged out to check if it works. But now I cannot log to my admin account. Whether I log in or log out, I receive a Fatal error: Call to a member function get() on null in /home/bbbc15/domains/blancraft.com/public_html/wp-includes/cache.php on line 123

I don’t know if the reason is new WooCommerce, theme update or Google keys. Could you please, help with these two issues (logging and 1 product per row instead of 4)? I attach credentials. Thank you.

Best regards,
Blanka

Please, contact administrator
for this information.

#212550 Copied Theme version: 3.9.2.1

7 Answers

BlankM

Participant

April 17, 2019 at 15:54

As to the logging issue, when I clean my browser data, then I can log in to my admin account (or any other account). It works only once and then I receive the fatal error again.

#212555 Copied

Olga Barlow

Support staff

April 17, 2019 at 17:21

Hello,

1) You did not provide FTP username and also Dashboard access to your site to check the problem in more details.
2) Downgrade the WooCommerce version because Legenda is not compatible with WC 3.6 yet.
Wait till the new theme update before upgrade WooCommerce.

Regards

#212562 Copied

BlankM

Participant

April 18, 2019 at 11:36

Hello Olga,

thank you for your reply. I provide what is needed in a private area.

I am not sure if I am able to downgrade WooCommerce to the previous version safely. Do you know when the new theme update is expected? Thank you for any help.

Best regards,
Blanka

Please contact administrator
for this information.

#212596 Copied

BlankM

Participant

April 18, 2019 at 11:40

One more detail in a private area. Sorry, I forgot about it.

Please contact administrator
for this information.

#212598 Copied

Olga Barlow

Support staff

April 18, 2019 at 15:32

Hello,

We have updated theme on your site by the pre-released version of the Legenda theme that is compatible with the new WC. Check if everything works ok now, please.

Regards

#212605 Copied

BlankM

Participant

April 18, 2019 at 15:57

Hello Olga,

it seems everything is fine now. Both issues are solved and I haven’t notice any problems when browsing the site. Thank you veeery much! I was afraid that IT holidays are coming 😉

Best regards,
Blanka

#212608 Copied

Olga Barlow

Support staff

April 18, 2019 at 16:22

Hello,

You are welcome! We are glad that the problem is solved.

Regards

#212613 Copied
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