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Sidebar brand filter problem - by sushidope

This topic has 12 replies, 3 voices, and was last updated 4 years, 8 months ago ago by Olga Barlow

sushidope

Participant

July 30, 2019 at 12:24

hi, i see a problem on my sidebar shop.
i have a filter for product brand, but the last brand of the list is impossible to select!
you can check on my site.
is it possible to fix?
or to get smaller the content of the sidebar

#218058 Copied Theme version: 5.4.1.

11 Answers

Olga Barlow

Support staff

July 30, 2019 at 14:50

Hello,

Go to Theme Options > Shop > Sidebar widgets with scrollable content and disable or reduce/increase the height of the scroll http://prntscr.com/om0hs3

Regards

#218063 Copied

sushidope

Participant

July 30, 2019 at 17:19

i tried but nothing change!

#218084 Copied

Olga Barlow

Support staff

July 31, 2019 at 06:19

Hello,

What option did you try? To disable scroll or to change the height?

Regards

#218099 Copied

sushidope

Participant

July 31, 2019 at 07:21

change height, i don’t want to disable scroll…
the problem is resolve the question whitout disable scroll

#218105 Copied

Rose Tyler

Support staff

July 31, 2019 at 07:32

Hello,

Please try to change the height one more time, do not forget to clear cache to be able to see changes. If this doesn’t help, provide us with temporary wp-admin access.

Regards

#218107 Copied

sushidope

Participant

July 31, 2019 at 10:07

don’t work

Please contact administrator
for this information.

#218116 Copied

Rose Tyler

Support staff

July 31, 2019 at 10:27

I’ve added this code in Theme Options > Custom CSS > Global custom CSS – http://prntscr.com/ome1gq
Please check.

Regards

#218121 Copied

sushidope

Participant

July 31, 2019 at 19:07

https://www.northeim.it/streetwear/
try the brand sidebar…the content of the sidebar must be smaller
it’s a mess now!

#218170 Copied

Rose Tyler

Support staff

August 1, 2019 at 07:48

Dear,

The mentioned code can’t cause a mess.

Unfortunately, I can’t check your site now – Error establishing a database connection. You need to check database settings in wp-config.php file or contact your hosting provider support. Once this error will be solved, describe in more details with screenshots what exactly result you want to achieve in the sidebar.
You can use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots.

Regards

#218194 Copied

sushidope

Participant

August 1, 2019 at 08:17

https://prnt.sc/omtymg
if this is not a mess!
the brand list is blocked when i scroll down, the sidebar is fixed but the brand list always be visible, after the code you put it remains stucked when the sidebar is fix.
the solution is to resize the dimension of the widget, is it possible?

sorry for the unconvenience but there was a work on our server.

#218197 Copied

Olga Barlow

Support staff

August 1, 2019 at 09:06

Hello,

If you enabled sticky sidebar option then it’s sticky when you scroll down. There is no space to show the whole list of brands in the sidebar. You will be able to get the bottom part of the widgets brand only if you get the end of the page https://gyazo.com/1adcc636afb1ca49dd953a24805f3480
So, I would suggest you either to disable sticky sidebar in the Theme Options > Shop or reduce the height of the brand widget scroll to 210px for example instead of the 350px 3ac7ab0b2f3bd9f87d5dcfe2a2723339

Regards

#218207 Copied
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