Hello,

You can use this default size but copy changed file to child theme to avoid losing customization after the next theme update.

Regards

Hello,

Looks that problem appears for the unlogged in users because of the WP Minify plugin. I have disabled plugin and don’t see this issue. Check now.

Regards

Hello,

Could you explain me using screenshots what exactly is wrong? I don’t see problems on your site https://gyazo.com/54fbfa8c71606e74327dca717e772a10
Provide screenshots of the elements that do not work as they should.

Regards

Hello,

Updated. Next time always check the changelog and update theme first.

Regards

Hello,

Please, read what the FTP is https://www.digitaltrends.com/computing/what-is-ftp-and-how-do-i-use-it/

We don’t need any accesses to cPanel or domain panel. We need FTP. Contact your hosting provider to get FTP if you don’t have it.

Regards

Hello,

We are not developers of that plugin, we are developers of XStore theme and are able to help with theme settings. Contact plugin support to get help with issues related to plugin.

Regards

Hello,

Yes, but we need Dashboard and FTP access to your site to proceed with the update.

Regards

Hello, @manosk20

Don’t use topics of other users to get help with your problem. Create individual topic especially if you provide Private details. Check the answer to you here https://www.8theme.com/topic/error-after-updating-xtore-core-2/#post-219837

Regards

Hello,

You are welcome.

Regards

Hello,

If you got that error it means you updated the XStore core plugin but did not update theme. Before every core plugin update we would recommend you to check the changelog https://xstore.8theme.com/update-history/ and you’ll find that you need to update not just XStore core plugin but XStore theme first. Any core plugin update requires theme update to the latest version before the plugin update.

So, update your theme to version 5.6 first and after that proceed with the XStore core plugin update. After that clear plugin and browser cache. If you have any issues with sliders after the theme and plugin update provide screenshots or video, tell me what device you use. Because we did not see any issues using our mobile devices.

Regards

Hello,

You have provided access to panel to manage the domain. We need FTP access – access to files of your WP installation. You have updated plugin but did not update theme and it caused issue. Before every plugin update we would recommend you to check the changelog https://xstore.8theme.com/update-history/ and you’ll find that you need to update not just XStore core plugin but XStore theme first. Any core plugin update requires theme update to the latest version before the plugin update.
So, update your theme to version 5.6 via FTP or provide correct FTP access and we’ll do it for you.

Regards

Hello,

Before every plugin update we would recommend you to check the changelog https://xstore.8theme.com/update-history/ and you’ll find that you need to update not just XStore core plugin but XStore theme first. Any core plugin update requires theme update to the latest version before the plugin update.

So, update your theme to version 5.6 first and after that proceed with the XStore core plugin update.

Regards

Hello,

Because simple products have Ajax add to cart option (Theme Options > Single Product > Ajax add to cart for simple products) and variable products – not.

Regards

Hello,

1) Read what the child theme is https://developer.wordpress.org/themes/advanced-topics/child-themes/ Default child theme includes only style.css and functions.php. If you need to make some changes in child theme you copy the necessary files from parent theme to child or use functions.php file to add custom functions. To edit the footer use static block feature and Static block widget(Appearance > Widgets > Footer). Enable WPBakery builder to create multi-columns footer content https://www.8theme.com/demo/docs/woopress/Widgets_and_Static_Blocks/Static_Blocks

2) Go to Plugins > deactivate WooPress core plugin and remove it. Go to Appearance > Install plugins > install WooPress core plugin again to get the updated version. Go to Dashboard > Updates > press force check button to get notification about WooPress theme update and update theme to version 6.0.1.

3) Revolution slider has a lot of options for mobile devices. Just follow plugin documentation if you did not work with Revolution slider before https://www.themepunch.com/slider-revolution/responsive-setup/

4) Every premium theme comes with additional plugins because ThemeForest does not allow to include many things/features, even shortcodes, to the theme and tells that this is plugin territory. That’s why we had to move some functionality plugins.

5) We mentioned in theme description on ThemeForest that the theme comes bundled with WPBakery plugin. So, you knew what you buy. Anyway, if you don’t like the WPBakery you can use Elementor, of course, you won’t have dummy pages that we created using WPBackery but it’s your choice.

Also, we found that you left 1star rating https://themeforest.net/ratings/3033510 and let the comment that this is just base. Our theme is not a base, it has advanced admin module http://prntscr.com/ow71je with a lot of options, maybe you missed that. Our rating is very important for us and we would be grateful if you could change it because we do our best to create a good product and support our clients. Also, you can submit refund request if you think that faced issues are critical for you https://themeforest.net/refund_requests/new

Waiting for your reply.

Regards

Hello,

I see, you are talking about sidebar, not about rating. Then go to Theme Options > Blog > Blog Layout > enable sidebar it should appear for all the pages/posts including the custom post type. To disable sidebar for pages/posts where you don’t need it edit the page and use 8theme Layout Options http://prntscr.com/ow64e1

Regards