Error after updating xtore core - by manosk20

This topic has 12 replies, 3 voices, and was last updated 4 years, 5 months ago ago by Rose Tyler

  • Avatar: manosk20
    manosk20
    Participant
    August 23, 2019 at 10:02

    Hi!!! I have tha same problem!
    When i update it crash!
    XStore Core
    Έχετε την έκδοση 1.0.23. -> 1.2.7.

    Please, contact administrator
    for this information.
    11 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 23, 2019 at 10:03

    Hello, @manosk20

    What version of our theme do you use? Min required version of XStore theme for the core plugin 1.2.7 is 5.6. If previous plugin version is 1.0.23 then you use out of date version 4.x or earlier and of course, you’ll get the fatal error if you are trying to update just XStore core plugin. Provide Dashboard access to your site and correct FTP access if you need help with theme and plugin update.

    Regards

    Avatar: manosk20
    manosk20
    Participant
    August 23, 2019 at 10:17

    Hi! I upload from the downloads the version 1.0.23 in order to fix my dashboard. Im using WP 5.2.2 with Xtheme 5.4.1

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 23, 2019 at 11:14

    Hello,

    1) Our user has limited permissions and we don’t have access to Updates and Plugins http://prntscr.com/owhuvk So, we can’t update theme.

    2) FTP password is incorrect http://prntscr.com/owhvhk

    Regards

    Avatar: manosk20
    manosk20
    Participant
    August 23, 2019 at 11:28

    Really Sorry i Change permisions. Check please Again

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 23, 2019 at 11:37

    Hello,

    Updated. Next time always check the changelog and update theme first.

    Regards

    Avatar: manosk20
    manosk20
    Participant
    August 23, 2019 at 11:38

    Really Thanks!!!! Where is the changelog?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 23, 2019 at 11:40

    P.S. Don’t forget to continue the translation of theme to your language http://prntscr.com/owi8ky

    Regards

    Avatar: manosk20
    manosk20
    Participant
    October 6, 2019 at 15:39

    Hi , my collage update from mistake the plugin core can you please help me? 🙁

    Please contact administrator
    for this information.
    Avatar: manosk20
    manosk20
    Participant
    October 6, 2019 at 16:28

    maybe i fixed ..but can you help me? i cant access the locked page

    Avatar: manosk20
    manosk20
    Participant
    October 6, 2019 at 16:47

    Fixed!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 17:07

    Hello,

    I am glad that your problem was solved.

    Regards

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