Forum Replies Created

Viewing 30 posts - 18,571 through 18,600 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 10, 2020 at 09:53

    Hello,

    WPBakery does not enable its scripts for the custom settings like row/column paddings, bg image etc for the shop page because it’s special WooCommerce page, it’s the particularity of this page builder and we can do nothing with it. You can use Static Block like a workaround. For example, create Shop static block http://prntscr.com/re3jps and add the Static block shortcode in the shop page content http://prntscr.com/re3l4g and then you’ll get the necessary content on the shop page http://prntscr.com/re3lh1 Is this what you tried to achieve?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 10, 2020 at 09:38

    Hello,

    We used products to display on the our services page of the Spa version https://gyazo.com/7cf8dc16d8ff858701f14d820bc8572d but you can use any other post type like post, page, portfolio etc, you need to decide by yourself what is most suitable for you. Also, we have created custom WPBakery grid layout (WPBakery > Grid builder http://prntscr.com/re3agu ) to chose it in the Post grid element settings http://prntscr.com/re3cq7 Using these options we were able to display dynamic information and price, products will be changed in the table automatically. If the information in your table won’t be changed then you can try the Raw HTML WPBakery element and default HTML table to create that layout.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2020 at 17:27

    Hello,

    Provide us with FTP access to your site. Our developers will be able to take a closer look at your issue on Tuesday. Take our apologies for this delay!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2020 at 17:16

    Hello,

    You used image size larger (750×721) than original image (751×720) that’s why you got a broken image. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2020 at 13:20

    Hello,

    You are welcome. Very cool site by the way!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2020 at 13:20

    Hello,

    The font files were missing in the uploads folder on your server. As a rule Theme Options loads font to that folder automatically once you chose it and saved settings but it did not work for you, we suppose because of some file permissions. So, I uploaded font files to the correct folder manually and everything is ok after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2020 at 13:13

    Hello,

    Maybe. Add the following custom

    .product-view-light .switcher-wrapper, .product-view-light .price-switch, .product-view-light .button-switch {
        height: 38px;
    }
    .product-view-light.et_cart-on .content-product:hover .price-switcher {
        transform: translateY(-38px);
    }
    .product-view-light .price-switcher {
        height: 76px;
    }
    
    @media only screen and (max-width: 480px) {
        .product-view-light .product-details {
            zoom: 75%;
        }
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2020 at 12:52

    Hello,

    Provide us with WP Dashboard and FTP access to your site. Did you make any changes to theme files? You are using old version of theme and we will need to update it, so do the backup of the files and DB before reply back.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2020 at 12:48

    Hello,

    1) Try to update theme to version 6.2.12 and XStore core plugin to version 2.2.2 and check if it helps.
    2) If not then provide us with temporary WP Dashboard and FTP access to your site to check why the image is broken.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2020 at 12:46

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2020 at 11:26

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2020 at 10:51

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2020 at 10:47

    Hello,

    We restored options and widgets. Check now. Our developers will take a closer look at the warning you reported about and I’ll inform you once we fix the issue with that warning.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 5, 2020 at 12:16

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 5, 2020 at 12:16

    Hello,

    Go to Appearance > Menus > create new menu that will include all the necessary links, save it and then choose this menu in mobile menu settings of the header builder to show for the mobile devices.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 5, 2020 at 11:03

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 5, 2020 at 10:52

    Hello,

    Our developers checked the plugin response for the sale price of the variable and simple products and found that it returns the sale price for the variations https://prnt.sc/rbv1g1 and returns nothing for the simple products https://prnt.sc/rbv23j That’s why you get 100% discount when our theme calculates the percentage. So, either contact the plugin authors and ask them why they don’t return any sale price for the simple product, ask if they could fix it or disable percentage discount in theme options and use just a simple Sale text for the sale products.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 5, 2020 at 10:43

    Hello,

    If you want just to add the message before the checkout form you can go to Pages > edit Checkout page and add the content before the checkout shortcode. Some options for the checkout page like returning customer, guest checkout you can enable in WooCommerce > Settings > Accounts & Privacy. If you want to on/off some fields you can use Checkout manager plugin to do this. If you need anything extra then either look for third-party plugin or order additional customization here.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 5, 2020 at 10:12

    Hello,

    Ok, if text should be different and manually added then grid is not solution for you. Then use image and add text what you need to appropriate field http://prntscr.com/rbw44b
    Is that what you need?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 4, 2020 at 19:00

    Hello,

    I have updated theme and XStore core plugin, synced plugin translation files and then just translated the necessary string http://prntscr.com/rblqek , saved changes after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 4, 2020 at 18:58

    Hello,

    Fixed. Also, contact your hosting provider and ask to check the permissions for some files http://prntscr.com/rbloiq because it does not load and affect some design and maybe Dashboard options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 4, 2020 at 18:39

    Hello,

    Seems the problem is caused by Conditional Discounts for WooCommerce por ORION plugin. Our developers will check tomorrow if the reason is related to our theme and if we could do something from our side to fix it or you need to contact plugin developer to solve the problem.
    Once I get the answer I’ll inform you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 4, 2020 at 18:07

    Hello,

    1) We can’t pass the reCaptcha even if we choose correct images. It asks again and again and again. So, could you disable it or fix?

    2) As I can see you use Roboto font and don’t see issues with this. Could you provide screenshots of the problem for better understanding?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 4, 2020 at 17:52

    You are welcome! Is there anything else I can help you with?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 4, 2020 at 17:51

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 4, 2020 at 17:42

    Hello,

    As I can see you removed the dotted border and added the border around the product. So, did you decide to change the design?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 4, 2020 at 17:38

    Hello,

    Done.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 4, 2020 at 17:37

    Hello,

    Done.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 4, 2020 at 17:30

    Hello,

    1) Do you want to show the same image on the hover as the default one or different?
    2) Should be the same text for all the images of the different images should have different text on hover?
    3) How many images do you need on the page with this layout?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 4, 2020 at 17:15

    Hello,

    You have already changed pass and I can’t login. Add the following code to fix the button on the single product page

    .single-product-builder .single_add_to_cart_button.button, .single-product-builder .single_add_to_cart_button.button.disabled, .single-product-builder .etheme-sticky-cart .etheme_custom_add_to_cart.single_add_to_cart_button {
        background-color: #f7be68;
        color: black;
        padding: 0;
        padding-right: 2em;
    }
    .single_add_to_cart_button:before, .products-loop .product-details .add_to_cart_button:before, .products-grid .product-details .button:not(.compare):before, .product-slide .product-details .button:not(.compare):before {
    	 min-height:40px;
    }

    Regards

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    Viewing 18,600 results - 18,571 through 18,600 (of 30,391 total)
Viewing 30 posts - 18,571 through 18,600 (of 30,391 total)
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