Hello,
You are welcome. Very cool site by the way!
Regards
Hello,
You are welcome. Very cool site by the way!
Regards
Hello,
The font files were missing in the uploads folder on your server. As a rule Theme Options loads font to that folder automatically once you chose it and saved settings but it did not work for you, we suppose because of some file permissions. So, I uploaded font files to the correct folder manually and everything is ok after that.
Regards
Hello,
Maybe. Add the following custom
.product-view-light .switcher-wrapper, .product-view-light .price-switch, .product-view-light .button-switch {
height: 38px;
}
.product-view-light.et_cart-on .content-product:hover .price-switcher {
transform: translateY(-38px);
}
.product-view-light .price-switcher {
height: 76px;
}
@media only screen and (max-width: 480px) {
.product-view-light .product-details {
zoom: 75%;
}
}
Regards
Hello,
Provide us with WP Dashboard and FTP access to your site. Did you make any changes to theme files? You are using old version of theme and we will need to update it, so do the backup of the files and DB before reply back.
Regards
Hello,
1) Try to update theme to version 6.2.12 and XStore core plugin to version 2.2.2 and check if it helps.
2) If not then provide us with temporary WP Dashboard and FTP access to your site to check why the image is broken.
Regards
Hello,
Check now, please.
Regards
Hello,
Check now.
Regards
Hello,
You are welcome!
Regards
Hello,
We restored options and widgets. Check now. Our developers will take a closer look at the warning you reported about and I’ll inform you once we fix the issue with that warning.
Regards
You are welcome.
Regards
Hello,
Go to Appearance > Menus > create new menu that will include all the necessary links, save it and then choose this menu in mobile menu settings of the header builder to show for the mobile devices.
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Hello,
Check now.
Regards
Hello,
Our developers checked the plugin response for the sale price of the variable and simple products and found that it returns the sale price for the variations https://prnt.sc/rbv1g1 and returns nothing for the simple products https://prnt.sc/rbv23j That’s why you get 100% discount when our theme calculates the percentage. So, either contact the plugin authors and ask them why they don’t return any sale price for the simple product, ask if they could fix it or disable percentage discount in theme options and use just a simple Sale text for the sale products.
Regards
Hello,
If you want just to add the message before the checkout form you can go to Pages > edit Checkout page and add the content before the checkout shortcode. Some options for the checkout page like returning customer, guest checkout you can enable in WooCommerce > Settings > Accounts & Privacy. If you want to on/off some fields you can use Checkout manager plugin to do this. If you need anything extra then either look for third-party plugin or order additional customization here.
Regards
Hello,
Ok, if text should be different and manually added then grid is not solution for you. Then use image and add text what you need to appropriate field http://prntscr.com/rbw44b
Is that what you need?
Regards
Hello,
I have updated theme and XStore core plugin, synced plugin translation files and then just translated the necessary string http://prntscr.com/rblqek , saved changes after that.
Regards
Hello,
Fixed. Also, contact your hosting provider and ask to check the permissions for some files http://prntscr.com/rbloiq because it does not load and affect some design and maybe Dashboard options.
Regards
Hello,
Seems the problem is caused by Conditional Discounts for WooCommerce por ORION plugin. Our developers will check tomorrow if the reason is related to our theme and if we could do something from our side to fix it or you need to contact plugin developer to solve the problem.
Once I get the answer I’ll inform you.
Regards
Hello,
1) We can’t pass the reCaptcha even if we choose correct images. It asks again and again and again. So, could you disable it or fix?
2) As I can see you use Roboto font and don’t see issues with this. Could you provide screenshots of the problem for better understanding?
Regards
You are welcome! Is there anything else I can help you with?
Regards
Hello,
Check now.
Regards
Hello,
As I can see you removed the dotted border and added the border around the product. So, did you decide to change the design?
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Hello,
Done.
Regards
Hello,
Done.
Regards
Hello,
1) Do you want to show the same image on the hover as the default one or different?
2) Should be the same text for all the images of the different images should have different text on hover?
3) How many images do you need on the page with this layout?
Regards
Hello,
You have already changed pass and I can’t login. Add the following code to fix the button on the single product page
.single-product-builder .single_add_to_cart_button.button, .single-product-builder .single_add_to_cart_button.button.disabled, .single-product-builder .etheme-sticky-cart .etheme_custom_add_to_cart.single_add_to_cart_button {
background-color: #f7be68;
color: black;
padding: 0;
padding-right: 2em;
}
.single_add_to_cart_button:before, .products-loop .product-details .add_to_cart_button:before, .products-grid .product-details .button:not(.compare):before, .product-slide .product-details .button:not(.compare):before {
min-height:40px;
}
Regards
Hello,
If you want to use images with dark overlay I would recommend you to use Media grid element that allows creating the design for the element http://prntscr.com/rbg1vj
And create grid design with dark hover effect https://gyazo.com/583fa18ba2518a511bbf4221d8a9de28
Regards
Hello,
Then it’s very strange.
Ok, if you made DB backups then it’s possible to try and restore multiple headers.
Multiple headers itself you can find in wp_options table > find option_name: et_multiple_headers http://prntscr.com/rbfq81
Conditions for these headers you can find in wp_options table > option_name: et_multiple_conditions http://prntscr.com/rbfqx0
Feel free to ask if you need our assistance with this.
Regards
Hello,
Provide us with temporary WP Dashboard and FTP access to your site to help you.
Regards
Hello,
What changes do you want to make on the checkout page? I’ll tell you if that could be done using existing options or you need additional customization service.
Regards