Posts layout - by GiovanniFabb - on WordPress WooCommerce support

This topic has 29 replies, 4 voices, and was last updated 4 years ago ago by Olga Barlow

  • Avatar: GiovanniFabb
    GiovanniFabb
    Participant
    March 5, 2020 at 14:21

    Hey guys, how are you?

    I’m writing posts composed of text and images with wordpress blocks editor.
    As always to place images alongside text, I change the size of the image and i put i on the right or on the left according to the need. Something strange happens here:
    usually text and images are placed side by side without problems, but unfortunately this does not happen because the images and the text are represented one above the other, even in preview, as if I had not placed the blocks side by side.

    Can you help me? How can i fix it?

    Thanks.

    28 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2020 at 10:20

    Hello,

    Provide screenshots of the problem, link to the mentioned page and temporary wp-admin access.

    Regards

    Avatar: GiovanniFabb
    GiovanniFabb
    Participant
    March 6, 2020 at 11:12

    https://prntscr.com/rcggac this is the back end
    https://prntscr.com/rcgj4m this is the preview

    I don’t have a link to the mentioned page because i can’t publish a post like in the preview above.
    How can i give you in private the wp credentials?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 6, 2020 at 12:52

    Hello,

    Provide us with WP Dashboard and FTP access to your site. Did you make any changes to theme files? You are using old version of theme and we will need to update it, so do the backup of the files and DB before reply back.

    Regards

    Avatar: GiovanniFabb
    GiovanniFabb
    Participant
    March 9, 2020 at 10:34

    What do you have to check in the wp dashboard?
    To provide you wp dashboard, please, give me an email and wich kind of user you need.

    Let me know when you start working on.

    Thanks

    Please contact administrator
    for this information.
    Avatar: John Holden
    John Holden
    Support staff
    March 10, 2020 at 06:40

    Hi,

    You can create temporary admin account for checking.

    Regards,
    Hung PD

    Avatar: GiovanniFabb
    GiovanniFabb
    Participant
    March 10, 2020 at 08:45

    Ok please give me an email because it’s required!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 10, 2020 at 17:39

    Hello,

    Actually no matter what email you will use there, even some randomly generated because we need it just for test. Anyway, you can use this one plugins.8theme@gmail.com But, please, don’t use it for any newsletters or reports of your site in future!

    Regards

    Avatar: GiovanniFabb
    GiovanniFabb
    Participant
    March 10, 2020 at 18:14

    Ok got it, thanks!
    Please, Let me know when you have done!

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 10, 2020 at 20:04

    Hello,

    WP Dashboard access is ok but FTP is wrong, we can’t connect to your server http://prntscr.com/redvv4
    Please, check and provide the correct one. Make sure that you don’t have limits for the connections from other countries or add our IP to white list.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 10, 2020 at 20:04

    Hello,

    WP Dashboard access is ok but FTP is wrong, we can’t connect to your server http://prntscr.com/redvv4
    Please, check and provide the correct one. Make sure that you don’t have limits for the connections from other countries or add our IP to white list.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 10, 2020 at 20:22

    Hello,

    Check the image position now.

    Regards

    Avatar: GiovanniFabb
    GiovanniFabb
    Participant
    March 10, 2020 at 22:27

    Great, thank you!
    Please, with the same credentials, can you help me to display in every products pages and every posts pages, the footer that i created with elementor?

    Thanks

    Avatar: GiovanniFabb
    GiovanniFabb
    Participant
    March 11, 2020 at 10:20

    Hey guys, thanks for working on the footer as i asked.

    Unfortunately it’s not displayed correctly.

    I attached in private some screenshots.

    Let me know how you can fix it

    Thanks

    Please contact administrator
    for this information.
    Avatar: GiovanniFabb
    GiovanniFabb
    Participant
    March 11, 2020 at 10:25

    Ok i’m checking it!

    Please contact administrator
    for this information.
    Avatar: GiovanniFabb
    GiovanniFabb
    Participant
    March 11, 2020 at 10:41

    Ok guys you’re right!
    We closed access from Ucraina, please provide me your IP to add it to the whitelist!

    Thanks

    Avatar: John Holden
    John Holden
    Support staff
    March 12, 2020 at 07:06

    Hi,

    You’re using Elementor to create Static Blocks instead of WPBakery, our developer will check it soon.

    Regards,
    Hung PD

    Avatar: GiovanniFabb
    GiovanniFabb
    Participant
    March 12, 2020 at 09:18

    Ok please provide me your IP to add it in the wishlist!

    Avatar: GiovanniFabb
    GiovanniFabb
    Participant
    March 12, 2020 at 12:15

    Please guys let me know when you have done, because at the moment, the footer displayed on product page and post page isn’t correct.
    Thanks

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 12, 2020 at 12:17

    Hello,

    We have created footer using Static Block feature and Elementor. After that added 8theme – Static Block widgets to Footer widget area (Appearance > Widgets). It will be displayed on all the pages, products. So, if you added footer at any page to the page content then edit these pages and remove footer content from the page.

    Regards

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