Hello,
Could you, please, provide us with WP Dashboard and FTP access to your site?
We will check and help you with theme update.
Regards
Hello,
Could you, please, provide us with WP Dashboard and FTP access to your site?
We will check and help you with theme update.
Regards
Hello,
1) It seems that WP Dashboard access is incorrect http://prntscr.com/s8kj3o
2) What about FTP?
Provide this information to allow us to proceed with update.
Regards
Hello,
It’s not related to theme.
Check this post https://www.wpbeginner.com/wp-tutorials/how-to-hide-a-wordpress-page-from-google/
Regards
Hello,
Does your software support the WordPress API? Because our brand option will use WP API, not the WooCommerce API because of the way it was created.
Regards
Hello,
Translate theme and XStore Core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Regards
Hello,
1/ CSS print method allows choosing if your CSS will be included as an independent stylesheet (recommended) or on each page.
When the External File CSS print method is selected, every change of the styling in a post/page is saved to an external file, like this:
/wp-content/uploads/elementor/css/post-1414.css?ver=1549378921
Maybe you have a problem with file permissions so Elementor cannot write to your library the CSS files. So, contact your hosting provider to check and solve this issue in you want to use that method.
2/ It’s already installed as I can see http://prntscr.com/s8hk4g You just choose its installation during setup wizard. Child theme is a custom theme that inherits the parent theme styles and functions and allows you to overwrite styles if you need or make additional customization without losing these changes after parent theme update. There is a lot of information about WP child theme, you can google and read different posts to make it clear for you.
Regards
Hello,
Here you can get that image and find similar
https://stock.adobe.com/178079617?as_campaign=TinEye&as_content=tineye_match&epi1=178079617&tduid=6d4602c00d6b2f64283d273bff124b0f&as_channel=affiliate&as_campclass=redirect&as_source=arvato
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Hello,
Watch the video attentively https://gyazo.com/34ccbeb638b754c554cea7f4773fb117
Go to Products > Attributes > edit your size attribute and change the order of the terms there.
Regards
Hello,
Thank you. I have passed your issue to our developers. I’ll inform you once we fix the problem.
Regards
Hello,
Provide us with temporary WP Dashabord access to check the issue in more detail.
Regards
Hello,
To speed up the Dashboard you need to contact your hosting provider. Theme does not have any options for the backend and does not affect the backend.
You may play with WooCommerce get_refreshed_fragments https://www.webnots.com/fix-slow-page-loading-with-woocommerce-wc-ajaxget_refreshed_fragments/ But keep in mind that if you decide to disable them then it would better to disable cart/wishlist q-ty http://prntscr.com/s8fq89 because it won’t be refreshed.
Regards
Hello,
Don’t speed problem with cached categories and products https://gyazo.com/be6638806e75fecb1fb6228ecc52a199
Search issue appears because of your server limits http://prntscr.com/s8fe11
http://prntscr.com/s8fem2 Try to increase the limit.
We are working to optimize our search to minimize system resources but it will be only after the few updates.
Meanwhile, you may try this search plugin https://wordpress.org/plugins/ajax-search-for-woocommerce/ Maybe it helps you to speed up the search.
Regards
Hello,
We recommend using of the child theme. Read more about https://developer.wordpress.org/themes/advanced-topics/child-themes/
Regards
Hello,
Your issue was related to this option http://prntscr.com/s895e1
It seems your server has limited permissions for the files and does not allow External File.
You can remove MACOS folder. Archives created on the iMac include that folder because of iOS system specificities.
Choose the version archive. You’ll be able to install child theme setup wizard. Read more about child theme https://www.8theme.com/documentation/docs/child-theme/
Just press “Create and use child theme”.
Regards
Hello,
I have disabled WP Mega Menu Pro plugin because it applies its own styles for the menu.
To create Legenda mega menu:
Step 1: Add the necessary menu items/subitems to your menu http://prntscr.com/s7j68n
Step 2: Save menu
Step 3: Open the 1st level menu options and choose the Mega menu in the settings and the necessary number of columns. Choose the images if you want to show any image on background.
If you want to show image in column then add custom link menu items, hide menu title, choose design type Image and upload image http://prntscr.com/s88cgi
Check the men and women menus as examples.
Also, if you plan a lot of menu items we would recommend you to increase max input vars limit to 3000-5000 because you may fave problem that menu settings do not save because of your existing limit (1000).
Regards
Hello,
5. It’s because you set too big line-height for the mobile devices for the slider title http://prntscr.com/s88q8t . Check now.
Regards
Hello,
Do you want WPBakery or Elementor version?
Regards
Hello,
Are you talking about this bg http://prntscr.com/s871qs Sorry, but it’s your image, it’snot related to theme. Use the graphic editor (Photoshop or similar) to cut the image and change bg color. After that upload changed images to your media library and choose them for your products.
Regards
Hello,
Actually you can choose what you want to export https://gyazo.com/0b5cf7e18ef8ea2a45077280a9d3524f Check by yourself http://prntscr.com/s86ztf
Also, you may try WP All Export/Import plugin. It also has advanced options for export/import.
Regards
Hello,
Try to clear cache because I don’t see mentioned issue any more https://gyazo.com/3b26c3476872966eef959fbcad9a499b
Regards
You are welcome.
Regards
Hello,
You can create Static Block with Products element and choose Recently Viewed type http://prntscr.com/s86und
After that edit your product and choose the newly created custom block http://prntscr.com/s86u27 to show it on the single product page.
Regards
Hello,
1) Coud you, please, provide me screenshot of product categories with the png images and bg color that you want to remove. Because product categories on the front page are jpg images with bg http://prntscr.com/s86iz5
2) Add the following code to Theme Options > Custom CSS to remove the black bg color for the popup
.pswp__img--placeholder--blank {
background: transparent;
}
Regards
Hello,
Contact person who added that function to child theme functions.php or remove it. We aren’t responsible for changes made by the user (or his developer) in the child theme. We are responsible for parent theme code.
Regards
Hello,
1) Hide sidebar for the mobile devices http://prntscr.com/s86caj
2) You can disable the extra option “Categories” but there is no way to disable the main mobile menu. You can only remove the element but then you won’t have any menu for the mobile.
Regards
Hello,
I’m not sure that understand your question. Your product is already structured http://prntscr.com/s86aty What else do you want to add?
Regards
Hello,
1) Check this post https://medium.com/cloudflare-blog/fast-google-fonts-with-cloudflare-workers-109b16387f48 Maybe you’ll find any solution for your site there.
2) You could read this article https://www.webnots.com/fix-slow-page-loading-with-woocommerce-wc-ajaxget_refreshed_fragments/ which explains the cart fragments & possible ways you can deal with it.
If you need advanced help with the site speed you can submit request to the WPKraken team. Because our basic support team does not include optimization specialists.
Regards
Hello,
1) What page editor do you use? Because I can see that you installed both WPBakery and Elementor. Because they conflict if you use both and it cause issue with the swiper slider.
2) Upload featured images for your posts. It looks that posts with missing images display loaders.
Regards