Page 589 – 8theme.com

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Viewing 30 posts - 17,641 through 17,670 (of 30,391 total)

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Olga Barlow

Participant

April 30, 2020 at 15:55

Hello,

We have fixed problem with images and also installed cache plugin to speed up your site.
Speed is not bad now but you could improve it if you fix the moments related to your server settings (Compress components with gzip, Add Expires headers) and reduce the number both the third-party plugins because there are a lot of scripts on your site http://prntscr.com/s8p3qs

Regards

#235226 Copied In reply to: Issues with speed & shop image optimisation

Olga Barlow

Participant

April 30, 2020 at 15:43

Hello,

Thanks. What about FTP? We need access to theme and core plugin files to fix the problem.

Regards

#235225 Copied In reply to: Ajac Search Cache

Olga Barlow

Participant

April 30, 2020 at 15:35

Hello, @Mladen

Check, please. The issue is fixed.

Regards

#235223 Copied In reply to: change Brand url

Olga Barlow

Participant

April 30, 2020 at 14:59

Hello,

We have fixed issue with images, check now. We would recommend you to keep swatches on the shop page disabled http://prntscr.com/s8nsds Because you have a lot of variations for every product and it slows down the pages with product grid a lot.

Regards

#235217 Copied In reply to: Images have disappeared of website

Olga Barlow

Participant

April 30, 2020 at 14:28

Hello,

Could you, please, provide us with WP Dashboard and FTP access to your site?
We will check and help you with theme update.

Regards

#235212 Copied In reply to: WP Bakery Grid Builder

Olga Barlow

Participant

April 30, 2020 at 13:07

Hello,

WP Dashboard access is incorrect
http://prntscr.com/s8llro

Regards

#235203 Copied In reply to: Footer completely gone after Theme Update

Olga Barlow

Participant

April 30, 2020 at 12:27

Hello,

We don’t have access to that page http://prntscr.com/s8kssi

Regards

#235196 Copied In reply to: Woocommerce pagination for custom pages

Olga Barlow

Participant

April 30, 2020 at 12:16

Hello,

1) It seems that WP Dashboard access is incorrect http://prntscr.com/s8kj3o
2) What about FTP?
Provide this information to allow us to proceed with update.

Regards

#235193 Copied In reply to: The Last Update Issue

Olga Barlow

Participant

April 30, 2020 at 12:07

Hello,

It’s not related to theme.
Check this post https://www.wpbeginner.com/wp-tutorials/how-to-hide-a-wordpress-page-from-google/

Regards

#235191 Copied In reply to: Unused Template Pages – How To Hide From Google?

Olga Barlow

Participant

April 30, 2020 at 10:39

Hello,

Does your software support the WordPress API? Because our brand option will use WP API, not the WooCommerce API because of the way it was created.

Regards

#235183 Copied In reply to: Can't set Brand via API

Olga Barlow

Participant

April 30, 2020 at 10:02

Hello,

Translate theme and XStore Core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Regards

#235171 Copied In reply to: "Notice" message displayed in some products of the shop

Olga Barlow

Participant

April 30, 2020 at 09:51

Hello,

1/ CSS print method allows choosing if your CSS will be included as an independent stylesheet (recommended) or on each page.

When the External File CSS print method is selected, every change of the styling in a post/page is saved to an external file, like this:
/wp-content/uploads/elementor/css/post-1414.css?ver=1549378921

Maybe you have a problem with file permissions so Elementor cannot write to your library the CSS files. So, contact your hosting provider to check and solve this issue in you want to use that method.

2/ It’s already installed as I can see http://prntscr.com/s8hk4g You just choose its installation during setup wizard. Child theme is a custom theme that inherits the parent theme styles and functions and allows you to overwrite styles if you need or make additional customization without losing these changes after parent theme update. There is a lot of information about WP child theme, you can google and read different posts to make it clear for you.

Regards

#235165 Copied In reply to: I installed the "Lingerie" template

Olga Barlow

Participant

April 30, 2020 at 09:37

Hello,

Here you can get that image and find similar
https://stock.adobe.com/178079617?as_campaign=TinEye&as_content=tineye_match&epi1=178079617&tduid=6d4602c00d6b2f64283d273bff124b0f&as_channel=affiliate&as_campclass=redirect&as_source=arvato

Regards

#235162 Copied In reply to: Using the tineye site

Olga Barlow

Participant

April 30, 2020 at 09:35

Hello,

Watch the video attentively https://gyazo.com/34ccbeb638b754c554cea7f4773fb117
Go to Products > Attributes > edit your size attribute and change the order of the terms there.

Regards

#235161 Copied In reply to: change order in size values

Olga Barlow

Participant

April 30, 2020 at 09:32

Hello,

Thank you. I have passed your issue to our developers. I’ll inform you once we fix the problem.

Regards

#235160 Copied In reply to: Images have disappeared of website

Olga Barlow

Participant

April 30, 2020 at 09:17

Hello,

Provide us with temporary WP Dashabord access to check the issue in more detail.

Regards

#235155 Copied In reply to: change Brand url

Olga Barlow

Participant

April 30, 2020 at 08:12

Hello,

To speed up the Dashboard you need to contact your hosting provider. Theme does not have any options for the backend and does not affect the backend.
You may play with WooCommerce get_refreshed_fragments https://www.webnots.com/fix-slow-page-loading-with-woocommerce-wc-ajaxget_refreshed_fragments/ But keep in mind that if you decide to disable them then it would better to disable cart/wishlist q-ty http://prntscr.com/s8fq89 because it won’t be refreshed.

Regards

#235138 Copied In reply to: Hello Need some help with settings for slow website

Olga Barlow

Participant

April 30, 2020 at 07:56

Hello,

Don’t speed problem with cached categories and products https://gyazo.com/be6638806e75fecb1fb6228ecc52a199

Search issue appears because of your server limits http://prntscr.com/s8fe11
http://prntscr.com/s8fem2 Try to increase the limit.
We are working to optimize our search to minimize system resources but it will be only after the few updates.

Meanwhile, you may try this search plugin https://wordpress.org/plugins/ajax-search-for-woocommerce/ Maybe it helps you to speed up the search.

Regards

#235137 Copied In reply to: My shop i very slow

Olga Barlow

Participant

April 29, 2020 at 22:24

Hello,

We recommend using of the child theme. Read more about https://developer.wordpress.org/themes/advanced-topics/child-themes/

Regards

#235118 Copied In reply to: Should I use a child theme?

Olga Barlow

Participant

April 29, 2020 at 22:21

Hello,

Your issue was related to this option http://prntscr.com/s895e1
It seems your server has limited permissions for the files and does not allow External File.

You can remove MACOS folder. Archives created on the iMac include that folder because of iOS system specificities.

Choose the version archive. You’ll be able to install child theme setup wizard. Read more about child theme https://www.8theme.com/documentation/docs/child-theme/

Just press “Create and use child theme”.

Regards

#235117 Copied In reply to: I installed the "Lingerie" template

Olga Barlow

Participant

April 29, 2020 at 21:59

Hello,

I have disabled WP Mega Menu Pro plugin because it applies its own styles for the menu.
To create Legenda mega menu:
Step 1: Add the necessary menu items/subitems to your menu http://prntscr.com/s7j68n
Step 2: Save menu
Step 3: Open the 1st level menu options and choose the Mega menu in the settings and the necessary number of columns. Choose the images if you want to show any image on background.
If you want to show image in column then add custom link menu items, hide menu title, choose design type Image and upload image http://prntscr.com/s88cgi

Check the men and women menus as examples.

Also, if you plan a lot of menu items we would recommend you to increase max input vars limit to 3000-5000 because you may fave problem that menu settings do not save because of your existing limit (1000).

Regards

#235114 Copied In reply to: How to make the menu like the demo in Legenda?

Olga Barlow

Participant

April 29, 2020 at 21:47

Hello,

5. It’s because you set too big line-height for the mobile devices for the slider title http://prntscr.com/s88q8t . Check now.

Regards

#235111 Copied In reply to: Updating of new version with child theme

Olga Barlow

Participant

April 29, 2020 at 21:10

Hello,

Do you want WPBakery or Elementor version?

Regards

#235108 Copied In reply to: I installed the "Lingerie" template

Olga Barlow

Participant

April 29, 2020 at 20:05

Hello,

Are you talking about this bg http://prntscr.com/s871qs Sorry, but it’s your image, it’snot related to theme. Use the graphic editor (Photoshop or similar) to cut the image and change bg color. After that upload changed images to your media library and choose them for your products.

Regards

#235096 Copied In reply to: Change image backround colour.

Olga Barlow

Participant

April 29, 2020 at 20:02

Hello,

Actually you can choose what you want to export https://gyazo.com/0b5cf7e18ef8ea2a45077280a9d3524f Check by yourself http://prntscr.com/s86ztf

Also, you may try WP All Export/Import plugin. It also has advanced options for export/import.

Regards

#235095 Copied In reply to: Export products Woocommerce

Olga Barlow

Participant

April 29, 2020 at 19:58

Hello,

Try to clear cache because I don’t see mentioned issue any more https://gyazo.com/3b26c3476872966eef959fbcad9a499b

Regards

#235094 Copied In reply to: SIdebar

Olga Barlow

Participant

April 29, 2020 at 19:54

You are welcome.

Regards

#235092 Copied In reply to: Can't set Brand via API

Olga Barlow

Participant

April 29, 2020 at 19:53

Hello,

You can create Static Block with Products element and choose Recently Viewed type http://prntscr.com/s86und
After that edit your product and choose the newly created custom block http://prntscr.com/s86u27 to show it on the single product page.

Regards

#235091 Copied In reply to: product history tab
Olga Barlow

Participant

April 29, 2020 at 19:34
Hello,

1) Coud you, please, provide me screenshot of product categories with the png images and bg color that you want to remove. Because product categories on the front page are jpg images with bg http://prntscr.com/s86iz5

2) Add the following code to Theme Options > Custom CSS to remove the black bg color for the popup

.pswp__img--placeholder--blank { background: transparent; }

Regards
#235087 Copied In reply to: Change image backround colour.
Olga Barlow

Participant

April 29, 2020 at 19:27

Hello,

Contact person who added that function to child theme functions.php or remove it. We aren’t responsible for changes made by the user (or his developer) in the child theme. We are responsible for parent theme code.

Regards

#235086 Copied In reply to: "Notice" message displayed in some products of the shop
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Viewing 17,670 results - 17,641 through 17,670 (of 30,391 total)

Viewing 30 posts - 17,641 through 17,670 (of 30,391 total)

← 1 2 3 … 588 589 590 … 1,012 1,013 1,014 →

Forum Replies Created

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