Hello,

1) Hide sidebar for the mobile devices http://prntscr.com/s86caj

2) You can disable the extra option “Categories” but there is no way to disable the main mobile menu. You can only remove the element but then you won’t have any menu for the mobile.

Regards

Hello,

1) Check this post https://medium.com/cloudflare-blog/fast-google-fonts-with-cloudflare-workers-109b16387f48 Maybe you’ll find any solution for your site there.

2) You could read this article https://www.webnots.com/fix-slow-page-loading-with-woocommerce-wc-ajaxget_refreshed_fragments/ which explains the cart fragments & possible ways you can deal with it.

If you need advanced help with the site speed you can submit request to the WPKraken team. Because our basic support team does not include optimization specialists.

Regards

Hello,

We have switched cache plugin to W3 Total cache and got not bad results – Load time 1.57 s https://tools.pingdom.com/#5c71c0790b400000
If you optimize images to reduce the page size http://prntscr.com/s85d3m using TinyPNG service for example https://tinypng.com/ you can get even better results.

Regards

Hello,

You installed cache plugin but did not enable modification. We did that.
Check the results now – Load time 1.45 s
https://tools.pingdom.com/#5c71b7d7fb000000

Regards

Hello,

Have you updated the production site? Because styles were changed compared to what it was before.
1) Check the staging site now. You can manage menu alignment using builder options of the menu element http://prntscr.com/s80q6t
2) Checked the production and staging sites and don’t see the difference between chat position.
3) Done.
5) Done
6) Done
7) Done
8) Done
9) Done
10) Done

Check the staging site now. If everything is ok we’ll move our changes to the production website.

Regards

Hello,

We have a lot of requests and some problem with your access caused delay, but it’s not our fault, you gave the incorrect access.
There is no problem to show the product vendor at the shop page and we even created an example on our demo
http://prntscr.com/s7y657

To show it you just need to add the following code to child theme functions.php

add_action( 'woocommerce_after_shop_loop_item_title','sold_by' );
function sold_by(){
        global $product;
        $seller = get_post_field( 'post_author', $product->get_id());
        $author  = get_user_by( 'id', $seller );
        $vendor = dokan()->vendor->get( $seller );

        $store_info = dokan_get_store_info( $author->ID );
        if ( !empty( $store_info['store_name'] ) ) { ?>
                <span class="details">
                    <?php printf( 'Sold by: <a href="%s">%s</a>', $vendor->get_shop_url(),  $vendor->get_shop_name() ); ?>
                </span>
        <?php 
    } 
}

You switched to another theme, so I can’t add it for you.

Besides this question is related to Dokan plugin more than to theme because WC Product vendors plugin display product vendor on the stop page by default as you can see at other demo where this plugin is installed https://xstore.8theme.com/demos/jewellery/shop/
But Dokan plugin doesn’t have such option and you have to do this by additional customization.

Regards

Hello,

1) We can’t connect to your FTP http://prntscr.com/s7tshy
2) Did you remove your site? Because we can see just empty directory instead of WP installation while following your link http://prntscr.com/s7tswq
Could you, please, explain what’s happened?

Regards

You are welcome.

Regards

Hello,

Do you want to add just promo message like we have here for example http://prntscr.com/s7ku03

Regards

Hello,

It comes from styles of the third-party plugin that you use http://prntscr.com/s7kpa1

Add the following custom CSS to remove it or contact plugin author

li a:focus, a:focus {
    box-shadow: none;
}

Regards

Hello,

Provide us with link to your site and temporary WP Dashboard access to your site in Private content area to check and help you.

Regards

Hello,

1) You just need to disable breadcrumbs for the home page of the ar version http://prntscr.com/s7k9ao Check the page now.
2) Don’t face 404 error for the product categories https://gyazo.com/71f8c6931f68f6d1a877c549f752e03c
Provide us with link to the broken category.

Regards

Hello,

Go to Theme Options > Speed Optimization > Images loading type > choose default instead of Lazy loading. Save settings and check your products using an Instagram browser after that.

Regards

Hello,

You are welcome.

Regards

Hello,

Go to Theme Options > Header Builder > edit the connection block at the right side and remove Wishlist element from the connection block if you don’t need it.

Regards