Hello,
Check the following post https://docs.woocommerce.com/document/fixing-blurry-product-images/
Our theme does not affect images in any way. Everything depends on your WooCommerce settings and how WP generates thumbnails.
Regards
Hello,
Check the following post https://docs.woocommerce.com/document/fixing-blurry-product-images/
Our theme does not affect images in any way. Everything depends on your WooCommerce settings and how WP generates thumbnails.
Regards
Hello,
How many products do you display there? Because I see that only 2 products available. Try to add at least 5 products to that slider.
Portuguese version has a lot of products in that section, but English – not.
Regards
Hello,
Provide us with WP Dashboard and FTP access to your site. But our developers are offline now. They will be available tomorrow only to check the problem with your plugin.
Regards
Hello,
Do you want to change menu links color? Do I understand you right?
Regards
Hello,
Did you add the code mentioned in instructions to child theme functions.php? Did you copy the files mentioned in the documentation to child theme? Do you use default layout or single product builder?
Regards
Hello,
1), 3) Provide us with WP Dashboard and FTP access to your site and links to pages/products where we’ll be able to check the issues.
2) Do you want to show the product variations below the meta on the single product page?
Regards
Hello,
Take my apologies but I have replaced just one file that could not affect widgets.
I have added product categories, price filter and filter by color to that area.
If you want to add any other widgets to that area go to Appearance > drag and drop the necessary widgets to the Filter widget area.
Regards
Hello,
We are very sorry that you face any issues using our theme.
Individual site optimization is not included in our support, so we don’t have special optimization experts and that’s why I could give you link just to main tips https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Points that have bad grades http://prntscr.com/sc3mor are related to server settings and cache plugin settings.
” Text too small to read” – truly saying I don’t see too small text but maybe search console detects the revolution slider text as small text for example for mobile device http://prntscr.com/sc3ny9 Try to edit slider layers and change the font-size.
Viewport not set to “device-width” – I see that it’s set when inspect the site http://prntscr.com/sc3k0o
Can tell you nothing about sitemap_index.xml because it’s SEO specialists area. We are theme support and can help you only with theme options, theme elements.
If you need advanced help of the optimization experts you can submit request to WPKraken team.
Regards
Hello,
How many products do you display there? Because I see that only 2 products available. Try to add at least 5 products to that slider.
Regards
Hello,
I suppose that issue was related to cache plugin that you used. I have disabled Autoptimizer and activated W3 Total cache and don’t see the mentioned problem. Check from your side.
Regards
Hello,
Ok. Do you have an examples that you like?
Regards
Hello,
Check now.
Regards
Hello,
Unfortunately, I still get the error. Provide us with FTP access to your site to check in more detail and help with this issue.
Regards
Hello,
Ok, I’ll pass this information to our developers.
Regards
You are welcome.
Regards
Hello,
Theme is not translated http://prntscr.com/sc30j9
The same situation with the plugin http://prntscr.com/sc310c
Regards
Hello,
XStore also uses the WPBakery page builder to create page content, so migration won’t be very difficult I think. But you will need some time to migrate of course.
You may try migration at the staging site first to check the results, to test everything. And them move it to production.
Regards
Hello,
Unfortunately, neither contact form privacy policy nor registration have the checkbox, only simple text message like the default WooCommerce privacy http://prntscr.com/sc2u4z
I have passed this task to our developers and they will try to add it in one of the next updates. But don’t have information when it will be released. If you need checkbox we would recommend you to use Contact Form & plugin to create contact form, there you’ll be able to add multiple email addresses.
Regards
Hello,
Yes, no problem. Buy the XStore theme and then submit refund request for the Legenda theme https://themeforest.net/refund_requests/new
Regards
Hello,
1/ Problem with fonts, icons are related to server settings because there are errors about “blocked by CORS policy” http://prntscr.com/sc2bl8 It’s not related to PHP version, so you can update your production site. Contact your hosting provider to fix this.
2/ http://prntscr.com/sc2g3m don’t see problem with the logo.
Regards
Hello,
1) Could you explain what exactly is not suitable for you in your drop-down menu? http://prntscr.com/sc0rri It’s simple list of subitems? Would you mind explaining in detail what exactly you want to achieve or provide screenshot of the issue? You may use https://app.prntscr.com/en/index.html tool to make and share screenshots.
2) Did you read the Yellow pencil plugin documentation? https://yellowpencil.waspthemes.com/documentation/ It has a single custom (for the current page only) and a global custom https://gyazo.com/695598219874dfeb82376e25eeac36ac As I can see you added single custom only. Any styles at the global custom.
3) Shop page does not have any content. WooCommerce shop page is archive page it displays products there because you set it as the shop page in the WooCommerce > Settings > Products. You can’t edit product styles on the shop page using Elementor. If you want to edit shop page layout use Theme Options > WooCommerce > and check the options, there are a lot of settings for different aspects of the shop page.
Regards
Hello,
Check now.
Regards
Hello,
1) We are working on API. It’s in processing.
2) To disable our variation gallery go to Theme Options > WooCommerce > Single product > Variation gallery > off.
Regards
Hello,
Do you use cache plugin? Try to clear cache.
Provide us with a temporary WP Dashboard and FTP access to your site. And provide me a few strings in form “Enlish” > “Your translation” to test it for you once we log in.
Regards
Hello,
Thank you. We have passed your issue to our developers. I’ll inform you once they fix the problem.
Regards
Hello,
Actually, we have 3 versions for the baby shops:
https://xstore.8theme.com/demos/2/baby-shop/
https://xstore.8theme.com/demos/2/babyland01/
https://xstore.8theme.com/demos/kids/
And here you can check how few of our clients make their sites based on XStore
https://celesteyrosa.com/
https://dadae.com.br/
https://www.momentsatelier.com/
https://www.somosinfancia.es/
Maybe you find something for yourself.
Regards
Hello,
I meant not this global option https://prnt.sc/sbnqt6 but the local one: Theme Options > WooCommerce > Shop > Shop page layout > Masonry. It’s not compatible because masonry script take the height of the elements to place then one by one. If you use products Infinite Scroll that loads more products it changes the height of the page and causes overlap effect when new product appear over the previously loaded.
I would recommend Lazy loading for the images. And also use TinyPng service to optimize images before uploading to your media library https://tinypng.com/ It allows to optimize images a lot to reduce the size of your page and speed up the site because of this.
Regards
Hello,
I have asked about another limit – Max input vars http://prntscr.com/sbqu1p Don’t forget to restart the server after changing of this limit to make it work.
Regards