Page 583 – 8theme.com

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Olga Barlow

Participant

May 6, 2020 at 09:00

Hello,

1/ There was js error in the console and it causes the problem with the multiple headers. Try now.

2/ May I ask you what page builder do you plan to use as the mail builder: WPBakery or Elementor? Because we don’t recommend you to keep enabled both. Choose the one of them and disable the other one.

Regards

Regards

#236128 Copied In reply to: Header builder does not reflect on top page.

Olga Barlow

Participant

May 6, 2020 at 08:43

Hello,

Check the space between slides now.

Regards

#236126 Copied In reply to: Problem Scrolling Slider – Mobile Way

Olga Barlow

Participant

May 6, 2020 at 08:38

Hello,

WordPress does not have a subscription option. There are other subscription plugins but we did not look for them, truly saying, because no one asked. If you want to use something instead of the Mailchimp you may look at free plugins at WordPress,org or paid at codecanyon.

Regards

#236124 Copied In reply to: Mail Chimp API AND Element

Olga Barlow

Participant

May 6, 2020 at 08:34

Hello,

Please, update both theme and plugin to the latest versions: 6.3.2 and 2.3.2 and proceed with the XStore core plugin translation after that. It will help you to translate login/registration.

Regards

#236122 Copied In reply to: Login Popup Translation

Olga Barlow

Participant

May 6, 2020 at 01:43

You are welcome.

Regards

#236082 Copied In reply to: Error message on the web site

Olga Barlow

Participant

May 6, 2020 at 01:42

Hello,

I have updated theme for you. Check, please.
Translate theme http://prntscr.com/sbludw and core plugin http://prntscr.com/sblun9

Regards

#236081 Copied In reply to: Legenda: just downloaded and installed: 4 templates are already outdated

Olga Barlow

Participant

May 6, 2020 at 01:33

Hello,

Provide us with the temporary WP Dashboard access to your site. We’ll check and help you.

Regards

#236080 Copied In reply to: Cosmetics Demo not working

Olga Barlow

Participant

May 6, 2020 at 01:32

Hello,

We don’t have the new version of theme but we plan to release the new update soon.
You can find the latest versions of the bundled plugins here https://www.8theme.com/downloads Use them to update plugins https://www.8theme.com/demo/docs/royal/Plugins/Plugins_Update
Regards

#236079 Copied In reply to: update WPBakery Page Builder and Slider Revolution

Olga Barlow

Participant

May 6, 2020 at 01:30

You are welcome.

Regards

#236078 Copied In reply to: Footer display problem

Olga Barlow

Participant

May 6, 2020 at 01:29

You are welcome.

Regards

#236077 Copied In reply to: Login Popup Form Translate Issue

Olga Barlow

Participant

May 6, 2020 at 01:28

Hello,

Sidebar is disabled for the shop page, enable it in Theme Options > WooCommerce > Shop > Shop page layout http://prntscr.com/sblq2v

Regards

#236076 Copied In reply to: JS Error – Shop Category Filter

Olga Barlow

Participant

May 6, 2020 at 01:26

Hello,

Such error appears if the file does not exist. I have checked the files and it’s there http://prntscr.com/sblp5g So, not sure why you got that error.

Regards

#236075 Copied In reply to: I was automatically notified by WordPress of a problem that the template's XStor
Olga Barlow

Participant

May 6, 2020 at 01:20
Hello,

Add the following custom to make that bar visible

.etheme-sticky-cart { bottom: 60px; }

Regards
#236074 Copied In reply to: Adding mobile panel in each screens
Olga Barlow

Participant

May 6, 2020 at 01:18

Hello,

Problem was caused by Widget Options plugin. It looks the plugin replaces sidebar. Contact plugin author to find out why it affects the shop sidebar,

Regards

#236073 Copied In reply to: adding shop sidebar

Olga Barlow

Participant

May 6, 2020 at 01:10

Hello,

I have re-added the item and link works ok. Check, please.

Regards

#236070 Copied In reply to: Impossible to add custom linkin mobile panel

Olga Barlow

Participant

May 6, 2020 at 00:54

Hello,

Submit your request here https://www.8theme.com/taskboard/ Our team will discuss it and maybe implement it in one of the next theme updates.

Regards

#236066 Copied In reply to: Adding video first in thumnail

Olga Barlow

Participant

May 6, 2020 at 00:51

Hello,

Check now.

Regards

#236065 Copied In reply to: JS Error – Shop Category Filter

Olga Barlow

Participant

May 6, 2020 at 00:47

Hello,

You can try Masonry layout for your products http://prntscr.com/sblb9j It will help you to remove the gap http://prntscr.com/sblbj7 but then you will need to disable Infinite Scroll plugin because products masonry does not allow using of the infinite scroll.

Regards

#236064 Copied In reply to: Mobile view: Load more button

Olga Barlow

Participant

May 6, 2020 at 00:41

You are welcome.

Regards

#236062 Copied In reply to: Instagram app through element of their synchronization problem

Olga Barlow

Participant

May 6, 2020 at 00:40

Hello,

Thank you. We were able to solve main amount of the customers’ requests and response time is fast.
If you have any feature or design request you can post it here https://www.8theme.com/taskboard/ Our team will discuss and maybe implement it in the future. What kind of project should be your next site? Maybe I’ll be able to suggest something.

Regards

#236061 Copied In reply to: post & and icon Comparison & ….

Olga Barlow

Participant

May 6, 2020 at 00:36

Hello,

Static blocks is a custom post type that allows you to create some content and then add this block to different areas like widget areas or single product or shop page banner etc using static block shortcode or widget.

Regards

#236058 Copied In reply to: Footer display problem

Olga Barlow

Participant

May 6, 2020 at 00:34

Hello,

Bundled plugins could be installed from Appearance > Plugins. I’m not sure about email because it’s third-party plugin. But I suppose you need to set it up according to plugin documentation to make it work and to get emails.
Did you read the plugin documentation?

Regards

#236056 Copied In reply to: Settings / Extensions

Olga Barlow

Participant

May 6, 2020 at 00:31

Hello,

Hello,

Unfortunately, there is no such option by default. Submit customization request here. Our basic support does not include customization service https://themeforest.net/page/item_support_policy

Regards

#236055 Copied In reply to: Adding video first in thumnail

Olga Barlow

Participant

May 6, 2020 at 00:28

Hello,

I’m able to help you only existing options. If you need additional customization then submit request here to get a quote. Our basic support does not include customization service https://themeforest.net/page/item_support_policy

Regards

#236053 Copied In reply to: More than one additional custom block

Olga Barlow

Participant

May 6, 2020 at 00:25

Hello,

Provide us with temporary WP Dashboard access to check and help you.

Regards

#236051 Copied In reply to: Impossible to add custom linkin mobile panel

Olga Barlow

Participant

May 6, 2020 at 00:23

You are welcome.

Regards

#236049 Copied In reply to: Change Remove Gif Cart Icon on Mobile

Olga Barlow

Participant

May 6, 2020 at 00:23

You are welcome.

Regards

#236048 Copied In reply to: MEGA MENU OR SUB MENU

Olga Barlow

Participant

May 6, 2020 at 00:22

Hello,

Could you, please, provide me with link to your product?

Regards

#236047 Copied In reply to: Adding mobile panel in each screens

Olga Barlow

Participant

May 6, 2020 at 00:19

Hello,

2) Bg color of that filter was dark and you skipped it probably. I have changed the bg color to pink to highlight it.

3) Can do nothing with it. Some products have the star rating, variations, title in 2 lines, other not. So, I can’t align add to cart button.

Regards

#236045 Copied In reply to: Mobile view: Load more button

Olga Barlow

Participant

May 6, 2020 at 00:15

Hello,

You are welcome.

Regards

#236042 Copied In reply to: is it possible to set up normal button like a add to cart?
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Viewing 17,490 results - 17,461 through 17,490 (of 30,337 total)

Viewing 30 posts - 17,461 through 17,490 (of 30,337 total)

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