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Upgraded to php 7.1 on staging site - by shoparah

This topic has 14 replies, 3 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

shoparah

Participant

May 2, 2020 at 18:48

Hello,

I currently run a live wordpress site with legenda on php 5.6 that functions fine. I created a staging site to test my site on php 7.1

Everything looked good on staging site except the add to cart ajax wasn’t functioning but when I went to dashboard and saved the theme and clear cached on staging site it fixed that problem.

Now the only issue I seem to have is the cart logo is not showing(looks broken) on add to cart area or cart page, also the X is not showing to x or delete something its broken, and the scroll up error when scrolling down the page to go back up logo isn’t showing or is broken. They function but the image doesn’t show.

Can you please assist on how I can fix these issues? As I am looking to upgrade my live site to a higher php version.

Thank you

Please, contact administrator
for this information.

#235423 Copied Theme version: 4.2.1 WooCommerce version: 4.01

13 Answers

Rose Tyler

Support staff

May 4, 2020 at 11:19

Hello,

Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#235559 Copied

shoparah

Participant

May 5, 2020 at 02:37

Hello,

I’ve included FTP and wp admin credentials. But please be aware my live site is operating fine currently on php 5.6.
I am looking to fix the staging site I created through blog vault at php 7.1 which I included in my previous message and I believe blogvault plugin staging site uses it’s own servers which I do not have access to.

Would like to know or fix the issue so I can update my live site to php 7.1 when we know what the issue on staging site is and it’s corrected.

Thank you

Please contact administrator
for this information.

#235686 Copied

Olga Barlow

Support staff

May 6, 2020 at 17:57

Hello,

1/ Problem with fonts, icons are related to server settings because there are errors about “blocked by CORS policy” http://prntscr.com/sc2bl8 It’s not related to PHP version, so you can update your production site. Contact your hosting provider to fix this.

2/ http://prntscr.com/sc2g3m don’t see problem with the logo.

Regards

#236232 Copied

shoparah

Participant

May 7, 2020 at 19:02

Okay thank you I will update at some point hopefully I won’t run into the problem.

#236416 Copied

Olga Barlow

Support staff

May 7, 2020 at 22:52

Hello,

You are welcome.

Regards

#236446 Copied

shoparah

Participant

May 12, 2020 at 10:12

Hello,
I have another issue now.
I have not upgraded yet. But I just noticed on live site my website is broken when viewing on mobile device such as a iphone or ipad however on desktop the site is working normally.

Yesterday it was working normally. I went to themes customize to update favicon and pressed published. I went on mobile to check favicon and noticed site was broken on mobile. I am not sure if that had anything to do with it.

Please help

Thank you

Please contact administrator
for this information.

#236871 Copied

Olga Barlow

Support staff

May 12, 2020 at 15:58

Hello,

What exactly is broken? Could you provide screenshots, please, for better understanding?

Regards

#236906 Copied

shoparah

Participant

May 12, 2020 at 17:35

Everything on mobile (iphone)/ipad and on macOS is broken every page including the home page I have included screenshot link in private content of home page when I go to my website on ios iPhone device. I called my hosting provider and they had a android phone which seemed to be working normally. He checked on wifes iphone and it was broken like how it is on my ios phone.

On my windows laptop it works fine. On my macos macbook pro the website is broken.

There’s no slider, no pictures, shop page doesn’t work no product pictures, nothing is aligned, it just shows sitemap pages on mobile and iPad. It’s not responsive to the way website looks on and operates when on desktop.

Please help fix.

Thank you.

Please contact administrator
for this information.

#236931 Copied

Olga Barlow

Support staff

May 12, 2020 at 19:02

Hello,

There are a lot of errors in the Safari console http://prntscr.com/sfijk0 Chrome works fine. It seems that issue is related to your server settings and HTTP/2 or SSL. Because once I enabled http://prntscr.com/sfilt0 everything is ok.

Regards

#236945 Copied

shoparah

Participant

May 12, 2020 at 19:05

So it has to do with my shift8 cdn plugin i disabled “enable cdn” on the settings and it works fine now. Very strange.

Any solution to have the cdn enabled or is it a plugin issue?

#236946 Copied

Olga Barlow

Support staff

May 12, 2020 at 19:10

Hello,

I’m not sure but it’s not related to our theme.
We are able to help you only with theme settings.

Regards

#236947 Copied

shoparah

Participant

May 12, 2020 at 19:29

Makes sense thank you.

#236950 Copied

Olga Barlow

Support staff

May 12, 2020 at 20:42

You are welcome.

Regards

#236969 Copied
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