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Viewing 30 posts - 1,711 through 1,740 (of 30,391 total)

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Olga Barlow

Participant

March 11, 2022 at 17:16

Hello,

Point is that there is no way to avoid layout shift while page loading. To hide that you can enable site preloader in Theme Options > General.

Regards

#319420 Copied In reply to: Shop sites load fast, but with FOUC and I don’t know why

Olga Barlow

Participant

March 11, 2022 at 17:02

Hello,

Could you, please, provide us with WP Dashboard and FTP access to your site, please? We’ll check the issue in more detail.

Regards

#319418 Copied In reply to: Can’t access General / layout in theme settings

Olga Barlow

Participant

March 11, 2022 at 17:00

Hello,

Fixed. Check now.

Regards

#319417 Copied In reply to: Console errors in Header Builder: multiple headers problem

Olga Barlow

Participant

March 11, 2022 at 16:34

Hello,

Provide us with WP Dashboard and FTP access to your site, please. We’ll check the issue in more detail.

Regards

#319414 Copied In reply to: Search doesn’t work blah blah blah blah blah

Olga Barlow

Participant

March 11, 2022 at 16:30

Hello,

I’ll pass your request to our developers.
Do you need any other help from our side at this moment?

Regards

#319413 Copied In reply to: How to define fix font sizes for different elements

Olga Barlow

Participant

March 11, 2022 at 16:26

Hello,

You can use connection block to place buttons one next to another https://gyazo.com/92cc102a4c7440b34c86e75f7c4e26fc
Check now.

Regards

#319411 Copied In reply to: How to add the Product Enquiry for WooCommerce

Olga Barlow

Participant

March 11, 2022 at 15:08

Hello,

You can use System or Custom, it does not matter, it works the same way. Don’t use Author because you will lose your translation after theme or plugin update. Either System or Author is ok.

Regards

#319404 Copied In reply to: Loco Translate location file why system ?

Olga Barlow

Participant

March 11, 2022 at 15:00

Hello,

I updated theme, uploaded file that I mentioned, then edited page and changed number of slides per view and it works.

Regards

#319402 Copied In reply to: Ajax Products Tabs stopped working and no longer activates the tabs

Olga Barlow

Participant

March 11, 2022 at 14:01

Hello,

It works, thank you. I’ll inform you about the results.

Regards

#319394 Copied In reply to: Console errors in Header Builder: multiple headers problem

Olga Barlow

Participant

March 11, 2022 at 10:32

Hello,

Could you, please, provide us with WP Dashboard and FTP access? We’ll try to help you to place the button next to add to cart instead of the at the bottom of the button.

Regards

#319373 Copied In reply to: How to add the Product Enquiry for WooCommerce

Olga Barlow

Participant

March 11, 2022 at 10:07

Hello,

No, file that you tried to edit is not correct, so change it back. If you need to fix the Products element then take et-core-plugin/app/traits/elementor.php file from fixed site to any other site you need and after that resave the Elementor element settings.

Regardd

#319371 Copied In reply to: Ajax Products Tabs stopped working and no longer activates the tabs

Olga Barlow

Participant

March 10, 2022 at 18:29

Hello,

Our theme comes with the Request a quote feature. It could be like floating button or like button next to the add to cart https://gyazo.com/a16f81d0441b417151684342c45085f7
You can add any content inside the request a quote popup content (contact form for example). Is it suitable for you?

Regards

#319355 Copied In reply to: How to add the Product Enquiry for WooCommerce

Olga Barlow

Participant

March 10, 2022 at 18:20

Hello,

You are welcome.

Regards

#319354 Copied In reply to: How about I show two item next to each other here ?? THIS is on a mobile phone

Olga Barlow

Participant

March 10, 2022 at 16:26

Hello,

Edit the columns width for the mobile device https://gyazo.com/0c218bed1de7c071f89ba4c06bc0a104

Regards

#319351 Copied In reply to: How about I show two item next to each other here ?? THIS is on a mobile phone

Olga Barlow

Participant

March 10, 2022 at 16:19

Hello,

You need to update theme manually to the latest version and after that, you’ll be able to get autoupdates. If you provide us with WP Dashboard and FTP access we could help you with theme update.

Regards

#319350 Copied In reply to: How can I add the license code to my website

Olga Barlow

Participant

March 10, 2022 at 16:05

Hello,

Clear the google page speed cache and check your site now. We made changes in xstore/css/swatches.min.css. Fix will be included in the next theme update.

Regards

#319349 Copied In reply to: Variation Swatches dont work anymore on shop page
Olga Barlow

Participant

March 10, 2022 at 15:57
Hello,

You are welcome.
We fixed code in the et-core-plugin/app/controllers/elementor/general/advanced-tabs.php

We have removed those lines

'tablet_default' => 3, 'mobile_default' => 2,

https://gyazo.com/0de7d8996d06f86d3002b6dbcf98c733

Regards
#319348 Copied In reply to: Ajax Products Tabs stopped working and no longer activates the tabs
Olga Barlow

Participant

March 10, 2022 at 15:29

Hello,

Fixed. Check now.

Regards

#319345 Copied In reply to: Ajax Products Tabs stopped working and no longer activates the tabs

Olga Barlow

Participant

March 10, 2022 at 15:05

Hello,

Do you have any blacklists? Because our support member can’t connect to your FTP. His IP is 176.98.91.238

Regards

#319342 Copied In reply to: Console errors in Header Builder: multiple headers problem

Olga Barlow

Participant

March 10, 2022 at 14:18

Hello,

Use the hover settings for the layer https://www.awesomescreenshot.com/image/23828446?key=d851958d3a3513a2ab9e652ba3b52dcf
https://www.sliderrevolution.com/documentation/mouse-hover-settings/
https://www.sliderrevolution.com/resources/css-button-hover-effects/

Regards

#319338 Copied In reply to: sliderrevolution responsiveness button appear on random place
Olga Barlow

Participant

March 10, 2022 at 14:11
Hello,

Add the below code to Theme Options > Custom CSS

.single-product form.cart table.variations th.label label { width: 100%; text-align: center; }

Regards
#319337 Copied In reply to: Change atributte position, align of the word
Olga Barlow

Participant

March 10, 2022 at 14:07

Hello,

I’m checking your site and the editor works ok for me https://gyazo.com/4783caef8896513cedc2dd16a479c37d
Could you try another browser? Or try to edit page from another PC or via incognito mode. Do you still have a problem?

Regards

#319336 Copied In reply to: Problem with Backend Editor after update

Olga Barlow

Participant

March 10, 2022 at 12:36

Hello,

Do you have any server cache or google CDN cache/optimization? Could you, please, disable that?

Regards

#319323 Copied In reply to: Problem with Backend Editor after update

Olga Barlow

Participant

March 10, 2022 at 09:54

Hello,

I checked your site and don’t see problem with backend editor https://gyazo.com/bb14f5f4fd783d42a00c9fd6a2e382b6
What browser do you use?

Regards

#319316 Copied In reply to: Problem with Backend Editor after update

Olga Barlow

Participant

March 10, 2022 at 09:51

Hello,

Take our apologies if you faced any inconvenience using our theme.
You can submit refund request here https://themeforest.net/refund_requests/new

Regards

#319315 Copied In reply to: could you please help me in improving the pagespeed issues

Olga Barlow

Participant

March 10, 2022 at 09:49

Hello,

Thank you. I passed your issue to our developers. I’ll inform you once they fix the issue.

Regards

#319314 Copied In reply to: Console errors in Header Builder: multiple headers problem

Olga Barlow

Participant

March 9, 2022 at 23:29

Hello,

We have mega menu full width option in Theme Options > Header builder > Menu > Mega Menu Dropdown Full-Width https://gyazo.com/38cb45de85b007e7f2e3ac860602e55d

Regards

#319298 Copied In reply to: Full width dropdown menu

Olga Barlow

Participant

March 9, 2022 at 23:22

Hello,

We don’t have a special email for this purpose. Why do you need that? Provide us just with FTP host, FTP username, FTP password.

Regards

#319297 Copied In reply to: Payment module ends up inside coupon dropdown at check out?

Olga Barlow

Participant

March 9, 2022 at 23:20

Hello,

Add Olga Barlow user to your FB dev. Also, provide us with FTP access.

Regards

#319296 Copied In reply to: Google and Facebook Login Not Working, Any Help Appreciated

Olga Barlow

Participant

March 9, 2022 at 23:09

Hello,

Ok, we have sent a request in the google search console to remove that URL. It takes some time to remove that.

Regards

#319295 Copied In reply to: Please remove the link from google search result
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Viewing 1,740 results - 1,711 through 1,740 (of 30,391 total)

Viewing 30 posts - 1,711 through 1,740 (of 30,391 total)

← 1 2 3 … 57 58 59 … 1,012 1,013 1,014 →

Forum Replies Created

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