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Problem with Backend Editor after update

This topic has 7 replies, 2 voices, and was last updated 2 years, 1 months ago ago by MMS Advertising

MMS Advertising

Participant

March 10, 2022 at 09:48

Hello after update the Theme, plugins, and WordPress the Backend Editor on WPBackery it doesn’t works.
I can’t click on the Backend Editor.

https://prnt.sc/zJ29pg1o-nBb

Please, contact administrator
for this information.

#319313 Copied Theme version: 8.1.1

6 Answers

Olga Barlow

Support staff

March 10, 2022 at 09:54

Hello,

I checked your site and don’t see problem with backend editor https://gyazo.com/bb14f5f4fd783d42a00c9fd6a2e382b6
What browser do you use?

Regards

#319316 Copied

MMS Advertising

Participant

March 10, 2022 at 10:05

I use Google Chrome latest version.

More over the Shop filters sidebar it works correctly to the English language version but not on the Greek.
https://prnt.sc/U5Df3RVVhkkJ

#319317 Copied

Olga Barlow

Support staff

March 10, 2022 at 12:36

Hello,

Do you have any server cache or google CDN cache/optimization? Could you, please, disable that?

Regards

#319323 Copied

MMS Advertising

Participant

March 10, 2022 at 13:05

Hello,

I disabled the server cache and the Shop filters sidebar works fine in the Greek language.

The problem with Backend Editor still exist.

#319327 Copied

Olga Barlow

Support staff

March 10, 2022 at 14:07

Hello,

I’m checking your site and the editor works ok for me https://gyazo.com/4783caef8896513cedc2dd16a479c37d
Could you try another browser? Or try to edit page from another PC or via incognito mode. Do you still have a problem?

Regards

#319336 Copied

MMS Advertising

Participant

March 11, 2022 at 08:43

Hello,

After clear the browser cache the Backend Editor works fine!

Thank you in advanced!

#319367 Copied
Tagged: backend editor, problem, solution, themes, update, woocommerce, wordpress
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