Hello,
This is not the header, it’s simple page content http://prntscr.com/sfibl1 And heading is just disabled in page settings http://prntscr.com/sfic7p
Regards
Hello,
This is not the header, it’s simple page content http://prntscr.com/sfibl1 And heading is just disabled in page settings http://prntscr.com/sfic7p
Regards
Hello,
I have updated the theme on your site to the latest version and also updated products and don’t see the mentioned issue anymore.
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Hello,
The mentioned text was not translated in theme translation http://prntscr.com/sfi631
Please, go to Loco Translate > Themes > WooPress > edit your translating and translate all the missing strings.
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Hello,
Add the following custom code to Theme Options > Custom CSS
.languages-area .lang_sel_list_horizontal#lang_sel_list {
height: auto;
}
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Hello,
In case you want to load local fonts, you can download the necessary font from the Google fonts and upload it to Theme Options > Typography > Custom Font http://prntscr.com/sfhrdx After that choose that local hosted font in the Typography settings http://prntscr.com/sfhrxo
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Hello,
Problem is caused by the Lazy-load images option of the Autoptimize plugin http://prntscr.com/sfhj0r Keep it disabled.
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Hello,
1) Go to Appearance > Widgets > add the empty text widget to the Left side top bar widget area.
2) Go to Pages > edit your home page > edit the first row and remove the padding-top that you added for your row http://prntscr.com/sfheh5
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Hello,
1a) http://prntscr.com/sfh8pj I checked your site and don’t understand what you are trying to implement taking into account screenshot you provided. Could you, please, provide us screenshot and highlight things you want to change/move and where?
2) There is no such option in our theme. You may submit customization request here because additional customization is not included in basic support https://themeforest.net/page/item_support_policy
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Hello,
1) Site that you provided is not built using our theme. If you want to add any info message you can use Promo text or Custom HTML element of the header builder http://prntscr.com/sfh2zj
2) Don’t understand your question. Have you already installed the child theme that we provided in the theme package? https://www.8theme.com/documentation/docs/child-theme/ If yes, then functions.php file comes with a child theme and you don’t need to load it anywhere.
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Hello,
“for elements under the product name on collection pages” – could you, please, explain to me in more detail what do you mean by “collection pages” and what elements do you mean? Maybe provide screenshots for better understanding. Because you mentioned default WooCommerce hooks and that we included and use in our theme. So, I don’t understand what are you trying to implement to give you the correct answer.
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Hello,
What menu element did you use in your header builder http://prntscr.com/sfguep Main menu or something else? Can you provide us with WP Dashboard access to check?
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Hello,
I see that icon code is missing http://prntscr.com/sfgsk7 Could you, please, provide us with WP Dashabrod and FTP access to your site to check the issue in more detail?
Regards
Hello,
We tried the email that you provided https://gyazo.com/932e0d561c339271631302086f1c9018 and were blocked http://prntscr.com/sfgp1a Seems it was incorrect.
Contact your hosting provider support to get information about the staging site. It could be different depending on the hosting, so I can’t be sure about this.
Regards
Hello,
Could you provide us with a link to your site? I’m not sure that fully understand what format you are looking for. Are you talking about RTL demo content? Why do you need it if you just need to enable RTL language, import the default demo or any other demo you like and it will be displayed in RTL mode? You will just need to replace texts with your own texts.
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Hello,
Yes, you need to add the customizer strings to the string translator.
Go to WPML > String Translator > scroll down and click at the translate admin texts http://prntscr.com/sfgiu6 After that find theme mods xstore http://prntscr.com/sfgjp3 > find strings you need to translate inside that area check them to add to your translator. After that you’ll be able to translate them as all the other strings from the strings translator. Provide us with the WP Dashboard access if you can’t find these strings.
Regards
Regards
Hello,
Go to Theme Options >Mobile panel > enable and add the links you what to show there.
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Hello,
We are glad that you sorted out.
Regards
Hello,
Take my apologies.
You set the large size in the settings http://prntscr.com/sfgd27 not the medium and your images are smaller http://prntscr.com/sfgavx than the large size that you set in the WP settings http://prntscr.com/sfgc8c
If you set medium size you’ll get the blurred images http://prntscr.com/sfgdqf because medium size 300×300 will be stretched to block size 473×473.
So, could you explain to me what are you trying to achieve?
Regards
You are welcome.
Regards
Hello,
You are using the WPBakery builder for your post content, so, please, add the excerpt for your posts in other case some missing close tag generated by the auto excerpt could cause the issue with the post layout.
Also, SEO does not recommend using of the multiple h1 tags at the page http://prntscr.com/sffwtf h1 tag should be used only once.
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Hello,
Provide us with FTP access to your site, please, to fix the issue.
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Hello,
Don’t choose to show the slider in the shop page settings instead of the breadcrumbs http://prntscr.com/sffd0w Check the product now.
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Hello,
1) Go to Theme Options > Styling > change the main color to any other than white.
2) You are welcome.
3) Provide us with WP Dashabord access to your site. We’ll check.
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Hello,
Did you get the noindex for your site only when our theme was activated? Did you check this issue with the default WP theme? I suppose you just enabled option “noindex” something in the plugin settings. We would suggest you to contact plugin author about this because they already had similar requests https://wordpress.org/support/topic/xml-sitemap-x-robots-tag-noindex-follow/
We can help you only with issues related to our theme options, not to third-party plugins. In case you need help with the third-party plugins contact plugin author.
Regards
Hello,
If you want to add the banner for the category only then go to Products > Categories > edit the category and use the product category description field to add the custom content (text, HTML or Static Block shortcode) and don’t add the banner to shop banner area in theme options.
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Hello,
What exactly is broken? Could you provide screenshots, please, for better understanding?
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Hello,
Check the WooCommerce documentation how to set up the shipping methods https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/shipping/core-shipping-options/
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Hello,
I can’t give you code to fix it by screenshot only. Provide me with a link to this page to inspect it and give you a solution.
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Hello,
Exclude responsive.css and large-resolution.css from minification and combination. There are no other recommendations at this moment.
Regards