Hello,
In this case, I would recommend you to restore the backup and then contact us. We’ll check and then we’ll proceed with the update.
Regards
Hello,
In this case, I would recommend you to restore the backup and then contact us. We’ll check and then we’ll proceed with the update.
Regards
Hello,
Copy xstore/woocommerce/archive-product.php file to other site with overwriting.
Fix will be included in the next theme update.
Regards
Hello,
What version of theme did you use before the update? I don’t remember your site before the update. Do you have the production version to check and compare or you updated theme on the production site directly?
Regards
Hello,
Please, provide us with WP Dashboard and FTP access to your site to check the issue.
I suppose that you updated XStore core plugin but did not update XStore theme to the latest version.
Regards
Hello,
We use the following code to add that animated spiner and bg
.blockOverlay:before,
div.wpcf7 .ajax-loader:before,
div.pp_default .pp_loaderIcon:before {
content: '';
animation: rotate .75s infinite linear;
width: 18px;
height: 18px;
border: 1px solid #e1e1e1;
border-left-color: #888888;
border-radius: 50%;
display: inline-block;
}
.blockOverlay {
background: rgba(255, 255, 255, 0.5) !important;
}
Copy it to your Custom CSS and edit according to your needs.
Regards
Hello,
Provide us with temporary WP Dashboard access to your site to check and help you.
Regards
Hello,
I have fixed this option http://prntscr.com/sfujsg You can use it now.
Also, improved custom code. Check.
Regards
Hello,
I was able to upload a fixed file using File manager plugin. Check now.
Regards
Hello,
There is account page on your site http://prntscr.com/sfu4ip Can you, please, provide us with valid username and password with admin permissions to log in to your Backend? Let’s pause the FTP access. Just provide us with a simple WP Dashboard user and pass with admin permissions. We’ll check the theme settings first and in case we will need FTP we’ll proceed with the creation an account on WordPress.com.
Regards
Hello,
Go to Theme Options > Shop > Checkout page > choose the default type instead of the Step by Step checkout if you want to use a third-party plugin for this.
Regards
Hello,
Use the Upsells products there https://gyazo.com/35cc85572763844d4e1fa9f46d2c785a and remove the sidebar element.
https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/#section-1
Regards
Hello,
There are 2 ways to add the custom image to that place:
1) Using a single product builder and use the Custom HTML block or Widget area before the product meta.
2) Use WooCommerce visual hooks in child theme if you have PHP skills https://businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/
Did you try to update WPBakery manually https://www.8theme.com/documentation/xstore/plugins/plugins-update/ or using autoupdate option? Because bundled plugins do not support autoupdate https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Regards
Hello,
Try these hooks:
Preview Badge on Category page: woocommerce_before_shop_loop_item_title
Preview Badge on Product page: woocommerce_single_product_summary
Review Widget on Product Page: woocommerce_after_single_product_summary
Regards
You are welcome.
Regards
You are welcome.
Regards
You are welcome.
Regards
Hello,
Related Products is a section on some templates that pulls products from your store that share the same tags or categories as the current product.
These products cannot be specified in the admin, but can be influenced by grouping similar products in the same category or by using the same tags.
https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/#section-3
If you want to be able to set products to recommend your customers you can use the Upsells products https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/#section-1
Regards
Hello, @aldhydany
Ok, it’s allowed using the same purchase code for the localhost and production. What error do you have with this?
Regards
Hello,
Could you, please, provide us with link to your site to take a look at the problem. We can’t help by description only.
Regards
Hello,
1) Height is the same http://prntscr.com/sfkb74 no?
2) I meant not the parent theme but the default WP theme, Storefront for example https://wordpress.org/themes/storefront/
Do you have the admin toolbar when the Storefront theme is enabled?
Regards
Hello,
1) I suggested to disable swatches not global on the site but for the grid only http://prntscr.com/sfk73u
2) You may try to display empty stars if your products do not have rating. But it requires additional customization and you should have PHP skills https://wordpress.org/support/topic/woocommerce-always-show-stars-even-with-no-reviews/
3) Products have the different number of title lines. It’s possible to limit number of the title symbols using theme options but I’m not sure if this is suitable for you. Besides at this moment all the products has the demo titles. We would suggest you to work on this moment whenyou add the real content. Maybe all the products will have 2 lines of the product name.
Regards
Hello,
Thank you. I have passed your issue to our developers. They will be able to check the problem tomorrow. Sorry for this delay.
Regards
Hello,
We are glad to hear that you sorted out.
Regards
Hello,
I can’t tell you the size if I don’t see the block where you plan to use the image.
Provide us with link to your site and screenshot of the area you are talking about.
Regards
Hello,
Go to Theme Options > Social sharing > check the Whatsapp http://prntscr.com/sfk1d9 > Save.
It will appear for the mobile device.
Regards
Hello,
1) Look for the following code http://prntscr.com/sfjywc in Theme Options > Custom CSS and remove it.
2) Try to add a negative margin for the column not for the row.
Regards
Hello,
You can use WooCommerce translation files to rename sorting options. WooCommerce does not have the option to add/remove sorting options, only choose the default sorting in Customizer > WooCommerce > Product catalog. I suppose you can try to extend sorting values using maybe some third-party plugin like https://wordpress.org/plugins/woocommerce-extra-product-sorting-options/ or similar that suit your needs.
Regards
Hello,
Check now. I have used partial translation from our client http://prntscr.com/sfjr1q You can finish the translation using Loco Translate and share it will us here https://www.8theme.com/forums/xstore-wordpress-support-forum/xstore-translation-files-sharing/ We will be very grateful.
Regards
Hello,
3) Permissions of our user are limited and we don’t see any Theme settings or plugin settings http://prntscr.com/sfj71q
But checking your page source code I found that you use the Infinite scroll plugin. Did you set the correct selectors https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/ ? Because I suppose this is reason of the pagination issue. Either disable plugin or use the correct selectors.
Use the following custom code (Theme Options > Custom CSS) to change the color of the select
.select2-container--default .select2-results__option--highlighted[aria-selected], .select2-container--default .select2-results__option--highlighted[data-selected] {
background-color: #aedd21;
}
Regards