Required Custom Checkout Fields not triggering error until last checkout screen

This topic has 2 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

  • Avatar: efishinsea
    efishinsea
    Participant
    May 12, 2020 at 21:11

    Hello. We are using the plugin ‘Checkout Field Editor for WooCommerce’ to add custom fields to our billing screen that help with the processing of our order. They are required fields and show up as such, but when submitting that step of the checkout process (Billing) the required fields do not trigger any error if left blank.

    You must click through this Billing Screen to the Shipping and finally Order screens and try to check out before these error messages show up.

    Is there any way to have them trigger on the appropriate panel, so that the user sees them before being able to proceed?

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 13, 2020 at 08:36

    Hello,

    Go to Theme Options > Shop > Checkout page > choose the default type instead of the Step by Step checkout if you want to use a third-party plugin for this.

    Regards

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The issue related to '‘Required Custom Checkout Fields not triggering error until last checkout screen’' has been successfully resolved, and the topic is now closed for further responses

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