Hello,

I have checked your site using mobile device and don’t see the mentioned issue on the home page http://prntscr.com/sjhb7w Have you sorted out?

Regards

Hello,

Are you talking about popup login form, right? Could you, please, provide us with FTP access to check the issue in more detail?

Regards

Hello,

Press the backend editor button http://prntscr.com/sjaqxq

Regards

Hello,

This template is not free template because it’s built using Slicey Add-on http://prntscr.com/sjaker All the Add-ons are available only for Revolution slider customers with the personal license https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380 they are not available for bundled version, unfortunately.

Regards

Hello,

When we visit the first link we get Forbidden error http://prntscr.com/sjai3m Contact your hosting provider to fix Forbidden error, it’s not related to the theme but to server settings.

Regards

Hello,

Go to Theme Options > WooCommerce > Shop > Shop page layout > set 3 products per row for the product category page http://prntscr.com/sjaaw0

Regards

Hello,

We used Static Block http://prntscr.com/sja7qm in the Appearance > Widgets > Single product sidebar http://prntscr.com/sja83v

Regards

Hello,

Use Lazy loading for the sliders http://prntscr.com/sja2el
Also, I found that you use 2 sliders for the desktop and mobile versions. Try to reduce them to 1 and use the Revolution slider responsive settings to make slider nice looking for both mobile and desktop.
Besides both sliders do not include more than 1 slide. In this case it would be better to replace sliders by simple row with the image background and simple text with button inside the row. It will allow you to remove the slider scripts and speed up the site a little.
Unfortunately, I can’t give you more suggestions because personal site optimization is outside the scope of our support and that’s why we don’t have personal optimization experts. You may contact our partners – WPKraken team to get help with the personal site optimization.

Regards

Hello,

We have sent you an archive to your registration email.

Regards

Hello,

You are welcome.

Regards

Hello,

I have tried to change the font-size for the parent element over the iframe but did not see any changes for the input fields. So, don’t think that it works. Anyway, wait for the answer from the plugin author. We are theme support and we are able to help you with questions related strictly to our theme, issues related to third-party plugins are outside the scope of our support.

Regards

Hello,

Yes, copy theme from staging to production if you want to fix the issue before the update. I don’t have the exact date of the next update. I suppose it will be after the next WooCommerce plugin update.

Regards

Hello,

Add the following code to Theme Options > Custom CSS

@media only screen and (max-width: 768px){
    .carousel-area .owl-nav {
    display: block !important;
    }
}

Regards

Hello,

Provide us with WP Dashboard access to your site to check the Revolution slider settings and give you correct answer. It seems that you added some custom height or set the wrong grid height and it causes the issue. I’ll be able to tell you the reason after checking the settings.

Regards

Hello,

You are using out of date version of theme. I can see the export code using the Chrome inspector http://prntscr.com/sj89rw but where you want to import it? The latest version of the theme does not use these options framework. We have migrated from option tree to Redux a few updates ago, so you won’t be able to import these options to latest version.

Regards