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CREDIT CARD FIELD FONT TO LARGE for SOME SMART PHONES

This topic has 12 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

dude

Participant

May 15, 2020 at 21:38

SOME SMART PHONES THE SCREEN IS SMALLER like the older iphone 6 7 ect AND THEY CANNOT SEE THE ENTIRE FIELD MEANING SOME NUMBERS CANNOT BE SEEN AS THE CUT OFF.

HOW CAN WE MAKE THE FONT SMALLER FOR THE PHONES IN ORDER THAT THEY CAN SEE ALL THE DIGITS…. THIS IS A HUGE ISSUE

PLEASE ADVISE ASAP!!

#237423 Copied Theme version: newest one

11 Answers

dude

Participant

May 15, 2020 at 21:42

THIS IS FOR THE CHECK OUT CREDIT CARD.

#237424 Copied

dude

Participant

May 15, 2020 at 21:49

screen shot https://ibb.co/M2R12Rf

#237425 Copied

Olga Barlow

Support staff

May 15, 2020 at 22:13

Hello,

You asked the same question in the comments area and I answered you there https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546/comments?page=146&filter=all#comment_24315779

Regards

#237428 Copied

dude

Participant

May 18, 2020 at 18:37

woocommerce is telling me that the we can change the font please look here

https://wordpress.org/support/topic/huge-issue-check-out/#post-12853946

Let me know what i need to do.

Thank you!

#237758 Copied

Olga Barlow

Support staff

May 18, 2020 at 22:54

Hello,

I have tried to change the font-size for the parent element over the iframe but did not see any changes for the input fields. So, don’t think that it works. Anyway, wait for the answer from the plugin author. We are theme support and we are able to help you with questions related strictly to our theme, issues related to third-party plugins are outside the scope of our support.

Regards

#237788 Copied

dude

Participant

May 19, 2020 at 13:45

Please view this’

https://wordpress.org/support/topic/huge-issue-check-out/#post-12857533

Here is the screenshot is this placed in the correct section? I did this but did not see it get fixed

https://ibb.co/zxY5xDG

Please note this is for another website that is using xstore theme. which is https://prepstartlifestyles.com/

#237885 Copied

Olga Barlow

Support staff

May 19, 2020 at 14:01

Hello,

I have explained in the very first message that simple custom code won’t work for the input field inside the iframe. That answer was given by the third-party person, not by the plugin author. If you use the third-party plugin to implement the payment method or any other feature you need to contact plugin author to change things related to their plugin. Besides, if you read the answer that you posted http://prntscr.com/sjo6vt you know that plugin developers should change this, not theme author because we are not able to customize plugin files.
Please, solve this issue with the plugin author or find another plugin that does not have this issue.

Regards

#237893 Copied

dude

Participant

May 19, 2020 at 20:13

https://wordpress.org/support/topic/checkout-issue-12/#post-12860492

please take a look above.

He has a point 1000’s of sites are using square and it is indeed true its the theme that is the ISSUE… please help me with the CSS code to get this fixed. this really is unacceptable.

#237979 Copied

Olga Barlow

Support staff

May 19, 2020 at 22:42

Hello,

I have answered to that post. Look there are other peoples who use completely different themes and even the default themes and have the same problem https://wordpress.org/support/topic/square-credit-card-number-field/ and it seems that plugin developers just ignore these requests. We are not responsible for the third-party plugins. If you want you can submit customization request here to hide developer who will take care about this plugin issue. Theme support does not include third-party plugin customization.

Regards

#237990 Copied

dude

Participant

May 20, 2020 at 21:15

Hello,

I understand what you mean.. but is there no CSS code you can give me to fix this issue?

What would customization do if you keep telling me that woocommerce needs to make the changes. im confused.

#238144 Copied

Olga Barlow

Support staff

May 20, 2020 at 22:08

Hello,

Styles inside iframe could be changed by additional scripts only, CSS changes won’t be enough. So, customisation team will probably be able to help you by JS customisation if WooCommerce team does not want to fix it from their side.

Regards

#238153 Copied
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